Assisting clients

About BotFit

BotFit is Gurugram’s premium family entertainment and activity center. We host birthday parties, school picnics, corporate events,

Job Summary

BotFit is hiring a Client Assistant who will ensure a smooth, enjoyable, and professional experience for every guest. This role includes assisting parents, guiding kids, managing activity zones, and supporting the operations team during events.

Key Responsibilities

• Welcome and assist all walk-in customers
• Provide clear information about BotFit’s activities, pricing, and packages
• Support kids and parents across different play/activity zones
• Assist with birthday parties, school visits, and corporate events
• Coordinate with sales and operations teams for client needs
• Maintain clean, safe, and organized activity areas
• Help with check-ins, registrations, and basic front-desk tasks
• Handle customer queries, feedback, and small issues politely
• Support coordinators during games and group activities

Requirements

• 0–2 years of experience in customer service, hospitality, events, or front-desk
• Strong communication skills (Hindi + English)
• Friendly, patient, and confident personality
• Ability to handle kids, parents, and high-footfall environments
• Basic computer knowledge is a plus
• Must be available on weekends and festive days

Benefits

• Training and growth opportunities
• Friendly, fun work environment
• Exposure to event management and entertainment industry
• Performance incentives (if applicable)

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹31,935.02 per month

Work Location: In person