Assistant Vice President - Workforce Implementation and People Analytics Operations ( Restructuring)

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Assistant

In this role, the candidate will lead a team of T&C Workforce implementation and People Analytics resources supporting a Australia-based bank. This is a specialized functional lead position overseeing approximately 50 HR and analytics professionals spanning multiple delivery locations

Responsibilities

• Deep domain knowledge in all Hire to Retire service lines or different HR roles, banking experience & knowledge will be an added advantage
• Delivering Value through transformation initiatives, ensuring Zero Surprise operations and Growing business with client
• Oversee Workforce implementation (Restructuring) operations across both restructures led and business led programs.
• Oversee the team of People analytics experts responsible reporting delivery and advanced analytics + insights for T&C function
• Constantly work to find the opportunities to drive value beyond SLA's and contractual terms hence be able to drive value share and Transformation opportunity.
• Strategic thinking and leadership experience with an emphasis on relationship management and communication at all levels within an organization. Facilitate and coordinate multiple deadlines, create cohesive teams, and respond quickly to management requests.
• Drive regular operational governance at Workforce strategy Pillar and line of business level as well as participate in transformation governance
• Adhering to client & contract requirements, manage client relationship independently till executive levels
• Work with the client organization to ensure common objectives are delivered
• Leadership is a key skill required to deliver HRO objectives.
• Strong people management

Qualifications we seek in you!

Minimum Qualifications

• Lead the complete ambit of outsourced operations for Workforce Strategy and Transformation lines of business (includes Mass Restructuring and People analytics) to ensure high levels of customer satisfaction for both functional and executives stakeholders
• Groom and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets and driving continuous upskilling within teams.
• Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings
• Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda
• Must be able to work with cross functional teams like Operations, HR, Service Line, Digital, Transformation, Transitions, etc.
• Pro-active, ability to trouble shoot, work through organizational change scenarios.
• Implement appropriate mechanisms to identify, understand and bring up performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps.
• Intellectual agility and analytical outlook

Preferred Qualification

• Qualified HR professional would be desirable in the potential candidate
• Experience in managing large restructures from HR standpoint and supporting businesses with data led insights (key understanding of employee related analytics) and relevant years in managing teams and end-to-end service delivery

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training.