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5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
Genpact is a global professional services and solutions firm focused on delivering outcomes that shape the future. With over 125,000 employees spread across 30+ countries, we are driven by our curiosity, agility, and commitment to creating lasting value for our clients. Our purpose, the relentless pursuit of a world that works better for people, guides us as we serve and transform leading enterprises, including the Fortune Global 500. Our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI enable us to drive impactful change and innovation. We are currently seeking applications for the position of Senior Manager, Black Belt. In this role, you will play a crucial part in identifying improvement opportunities to deliver business impact for our clients. By leveraging Lean Six Sigma (LSS) and digital tools and methodologies, you will be responsible for improving business processes, solving problems, and driving organizational change. Responsibilities: - Collaborate with Ops leads, Vertical Leads, and customers to design, implement, and drive Value Generating (VG) roadmaps and Transformation Roadmaps, including digital and analytics components. - Develop and implement a digital tools adoption framework for all tools, ensuring adherence to the framework. - Track and report adoption program status and usage to leadership regularly. - Identify and address potential risks to tool roll-out or adoption success by involving relevant partners. - Work closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis, and implement process improvements and digital solutions. - Act as champions/ambassadors/evangelists to drive tool adoption within teams. - Create detailed communication plans and collaborate with communication and design teams to deliver impactful creative output. - Proactively identify risks and challenges, develop mitigation plans, and drive continual improvement projects. - Use adoption data and user feedback to enhance the user experience of tools and incorporate improvements into the tools. - Prioritize multiple adoption plans at different launch stages simultaneously. Qualifications: Minimum qualifications: - Graduate, preferably with an MBA or an Engineering background, or subject areas with Analytical/Statistics/Digital focus. - Substantial experience in relevant functions within growing organizations. - Previous experience in the banking domain/industry. Preferred Qualifications: - Experience in software development or deployment using Microsoft technology stack applications. - Strong organizational change and program management skills with expertise in driving impactful governance. - Excellent analytical skills and ability to interpret and analyze data effectively. - Flexibility with work timings and ability to facilitate workshops with users. - Courage to challenge existing ways of working and drive innovative solutions. - High curiosity and willingness to continuously learn and evolve. If you are passionate about driving impactful change and innovation, we invite you to join us as a Senior Manager at Genpact.,
Posted 1 week ago
15.0 - 19.0 years
0 Lacs
pune, maharashtra
On-site
If you are seeking further opportunities to advance your career, you can take the next step in realizing your potential by joining HSBC. HSBC is a global banking and financial services organization operating in 62 countries and territories. The organization's goal is to be present where growth occurs, supporting businesses to thrive, economies to prosper, and individuals to achieve their aspirations. Currently, HSBC is looking for an experienced professional to join the team in the position of Data Technology Lead, focusing on Data Privacy. The role is open in Pune or Hyderabad. As a Data Technology Lead, you will be responsible for driving the strategy, engineering, and governance of Data Privacy technology within the CTO Data Technology function. Your role is crucial in ensuring the bank's compliance with complex global data privacy regulations and commitments to customer trust through scalable, automated, and resilient technology solutions. Your main responsibilities will include designing and executing enterprise-wide capabilities for classifying, protecting, governing, and monitoring personal and sensitive data throughout its lifecycle, from data discovery to secure deletion. This will involve integrating solutions across data platforms, operational systems, and third-party systems. You will lead cross-functional teams and collaborate closely with Group Privacy, Legal, Risk, Cybersecurity, and business-aligned CTOs to implement privacy-by-design practices across platforms and establish robust data protection standards. This leadership role is highly impactful, requiring expertise in privacy technologies, platform engineering, control automation, and global compliance. Key Responsibilities: - Define and lead the enterprise strategy for Data Privacy Technology across different data environments. - Design and implement technology capabilities to support privacy compliance frameworks such as GDPR. - Lead the development and integration of solutions for data classification, consent management, access controls, data subject rights fulfillment, data retention, and disposal. - Govern and oversee the privacy tooling landscape, ensuring robust metadata management and control enforcement. - Collaborate with Group CPO, Legal, and Compliance to translate regulatory mandates into implementable technology solutions. - Embed privacy-by-design principles into data pipelines, software development lifecycles, and DevSecOps practices. - Drive enterprise-wide adoption and monitor privacy controls" effectiveness using metrics, dashboards, and automated audits. - Lead engineering teams to deliver scalable services with resilience, performance, and observability. - Participate in regulatory engagements, internal audits, and risk forums related to data privacy controls. - Cultivate a high-performing team culture and advocate for privacy as a core design principle. Requirements: - 15+ years of relevant experience in enterprise data or technology roles, including senior leadership in data privacy, security, or compliance engineering. - Deep expertise in data privacy technologies, both product-based and in-house development. - Strong knowledge of global privacy regulations and frameworks, such as GDPR. - Technical proficiency in data discovery, classification, masking, encryption, and access control enforcement. - Understanding of metadata-driven architectures and control automation. - Experience in hybrid data estates, including data lakes and multi-cloud environments. - Proven track record of partnering with legal, compliance, and cybersecurity teams to implement privacy programs aligned with business needs. - Ability to lead multi-regional engineering teams, make architectural decisions, and deliver at scale. - Experience with platform monitoring, policy enforcement, and control assurance frameworks. Join HSBC to achieve more in your career. For more information and to explore opportunities, visit www.hsbc.com/careers. Please note that personal data provided by applicants will be handled in accordance with the Bank's Privacy Statement available on the website.,
Posted 1 week ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Path/Level: R3 Note:u00A0 Roles are posted at the lowest level of a band, however, employees should search across all levels of the band to identify all opportunities.u00A0 Employees hired on banded positions (ex: P1-P3, R1-R2, B1-B3, etc.) transfer at their current level, despite the level indicated on the job posting.u00A0 For example, if a P2 candidate is selected for a P1-P3 banded position, the candidate will remain a P2 in the new role. u00A0At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. Weu2019re looking for people who are determined to make life better for people around the world. The Clinical Study Build Programmer - eDC is responsible for programming and testing clinical trial data collection databases, including the mapping, testing and normalization of data into a clinical data warehouse. This requires an in depth understanding of data technology, data flow, data standards, database programming, normalization and testing. The Clinical Study Build Programmer will collaborate with Data and Analytics colleagues such as the Clinical Data Associate, Clinical Data Manager and other key stakeholders to deliver standardized data collection methods and innovative validation solutions for use in global clinical trials. Responsibilities: This job description is intended to provide a general overview of the job requirements at the time it was prepared. The job requirements of any position may change over time and may include additional responsibilities not specifically described in the job description. Consult with your supervision regarding your actual job responsibilities and any related duties that may be required for the position. Portfolio Delivery Program and test data collection systems and associated data repository mappings for a trial or set of trials within a program using data standards library components Ensure data collection systems and data warehouse mappings are delivered accurately, efficiently and in alignment with study objectives Provide insights into study level deliverables (i.e. Data Management Plan, Project Plan, database, and observed datasets) Support submission, inspection and regulatory response activities Lead cross Business Unit/Therapeutic Area projects or programs with high complexity Develops and tests new ideas and/or applies innovative solutions that create value to the portfolio Project Management Increase speed, accuracy, and consistency in the development of systems solutions Enable metrics reporting of study development timelines and pre and postproduction changes to database Partner with Data and Analytics colleagues such as the Clinical Data Associate, Clinical Data Management Associate to deliver study database per business need and before first patient visit Comply with and influence data standard decisions and strategies for a study and/or program Utilize therapeutic knowledge and possess a deep understanding of the technology used to collect clinical trial data Effectively apply knowledge of applicable internal, external and regulatory requirements/expectations (MQA, CSQ, MHRA, FDA, ICH, GCP, PhRMA, Privacy knowledge, etc.) to study build deliverables Integrates cross-functional and/or external information and applies technical knowledge to data-driven decision Making Enterprise Leadership Continually seek and implement means of improving processes to reduce study build cycle time, decrease work effort and enable the normalization of various sources of data into a common data repository in a way that allows for improved integration, consumption and downstream analysis Represent Data and Analytics processes in cross-functional initiatives Actively participate in shared learning across Data and Analytics organization Work to Increase re-usability of forms and edits by improving the initial design Work to reduce postproduction changes change control process Anticipate and resolve key technical, operational or business problems that impact the Data and Analytics organization Interacts with regulators, business partners and outside stakeholders on business issues Thinks with end to end in mind consistently managing risk to minimize impact on delivery Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form () for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response. Lillyu00A0does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. #WeAreLilly
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a data migration specialist, your primary responsibility will be to utilize various tools and procedures to execute data migrations from diverse data sources. You will be required to engage with clients to comprehend their data needs and formulate data strategies to address those needs effectively. Furthermore, you will be tasked with the development and upkeep of databases, data models, and data dictionaries. Your role will also involve scrutinizing data to pinpoint trends and insights that can assist our clients in making informed decisions. Collaboration with cross-functional teams will be essential to ensure data accuracy and consistency. It will be crucial for you to stay informed about industry trends and the latest developments in data technology. The ideal candidate for this position will possess an educational background in Information Systems or a related field, coupled with prior experience in data management and data integrations. Proficiency in data integration tools and technologies is a must. Excellent analytical, problem-solving, and communication skills will be necessary to excel in this role. Additionally, familiarity with project management tools and software will be advantageous.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Principal Consultant - Oracle Project Manager at Genpact, your primary responsibility will be overseeing project management activities for a Supply Chain Management (SCM) project, focusing on the WMS and Finance modules. You will need to have a strong understanding of integrations and the ability to coordinate with multiple teams effectively. Your key responsibilities will include partnering with clients to comprehend their strategies, challenges, and objectives, showcasing expertise in SCM and Finance modules, and demonstrating executive presence to manage pre-sales and project execution in a complex environment. Your role will also involve designing solutions tailored to specific industries such as Financial, Healthcare, Retail, Manufacturing, or Insurance. You will be accountable for the end-to-end management and coordination of the project, ensuring its successful completion. Additionally, you will collaborate with external providers, possess knowledge of Workday integration execution parameters, and have experience in Workday integrations development and ERP project management. In terms of qualifications, we are looking for candidates with a BE/MBA/M.Tech degree and substantial experience in managing Implementation Projects in Financials and Procurement, along with ERP project management expertise covering the full SDLC lifecycle. Preferred qualifications include experience in coordinating with multiple stakeholders for ERP projects, proficiency in Oracle EBS Modules like Finance, PA, and SCM, and a strong understanding of business processes. If you are a proactive individual with a keen eye for detail, excellent communication skills, and a track record of successful ERP implementations, support, enhancements, and upgrade projects, we encourage you to apply for this challenging opportunity. Location: India-Hyderabad Schedule: Full-time Education Level: Bachelor's / Graduation / Equivalent Job Posting: May 26, 2025, 11:24:43 PM Unposting Date: Nov 23, 2025, 3:24:43 AM Join us at Genpact and be part of a dynamic team that is shaping the future of professional services and solutions on a global scale.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
This position requires someone with good problem-solving skills, a solid understanding of business operations, and excellent client-facing abilities. The ideal candidate should have over 8 years of professional experience, with at least 5 years in a leadership role managing client portfolios in the Data Engineering sector. It is essential to have a deep understanding of business technology, operational challenges, and effective solutions used in various business functions. You should be adept at utilizing both traditional and modern Data Engineering technologies and tools to address business issues and guide clients through their data journey. Knowledge of emerging technologies related to data management such as data governance, data quality, security, integration, processing, and provisioning is a must. Additionally, possessing strong soft skills to collaborate with teams and lead medium to large teams is essential. In this role, you will be expected to take on leadership responsibilities in client projects, presales/consulting activities, solutioning, business development discussions, and overseeing the execution of data engineering projects. Responsibilities include: Client Engagement & Relationship Management: - Being the main point of contact for clients on data engineering projects, understanding their requirements, challenges, and objectives. - Cultivating and nurturing strong client relationships to ensure high satisfaction levels and repeat business. - Converting client needs into actionable technical solutions and project plans. Project Management & Delivery: - Supervising the end-to-end delivery of data engineering projects to ensure timely completion within scope and budget. - Managing project resources, timelines, and risks for seamless project execution. - Collaborating with cross-functional teams to provide comprehensive data solutions. Technical Leadership & Innovation: - Leading the design, development, and deployment of scalable data architectures tailored to client needs. - Staying updated on industry trends and implementing innovative practices in client projects. - Offering technical oversight and guidance to the data engineering team to ensure high-quality output. Team Leadership & Development: - Mentoring and managing a team of data engineers to foster a high-performance culture. - Providing professional growth opportunities and support to team members. - Equipping the team with the necessary skills and tools to deliver top-notch consulting services. Data Governance & Quality Assurance: - Implementing data governance frameworks to ensure data integrity, security, and compliance in client projects. - Establishing and enforcing data quality standards for accurate and reliable data usage in client solutions. Business Development & Consulting: - Supporting business development efforts by contributing to proposals and presenting solutions to prospective clients. - Showcasing thought leadership in data engineering through various channels to enhance the company's industry reputation. Essential Skills: - 8 to 12 years of data engineering experience, with 3 years in a managerial role in consulting or professional services. - Proven track record of managing multiple complex data engineering projects simultaneously. - Experience leading a team of 8 to 12 professionals. - Strong problem-solving abilities and adeptness in handling complex situations. - Proficiency in project management, particularly in Agile methodologies. - Client-focused mindset and willingness to tackle challenging projects. - Excellent written and verbal communication skills. - Ability to collaborate effectively across functions and levels, especially in virtual environments. Background Check Requirement: - Clean criminal record. Other Requirements: - Bachelor's or master's degree in Computer Science, Engineering, or related field, or equivalent practical experience. - Interview process involves 2-3 rounds. - This is a full-time office-based role with no hybrid/remote options available.,
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
As an E2E Delivery & Solution Excellence Lead, you will play a crucial role in the development and execution of data management products within our organization. Your primary responsibilities will include leading the strategic development and implementation of data management products and initiatives, which will drive business process transformation and deliver tangible business value through the effective use of technology solutions. You will be at the forefront of delivering innovative data management solutions, automations, and comprehensive end-to-end testing processes. With over 10 years of experience in the FMCG/CPG & Wellness sector, specifically in the IT & Projects domain, you will bring a wealth of expertise to the role. Your background should include working in a global IT function with both regional and global responsibilities. You should have a proven track record of successfully developing and executing data technology and data architecture strategies that have delivered significant business value. Your foundational exposure to supply chain, RDQ, and Digital areas through technologies such as SAP MDG, SAP PLM, SAP S4 Master Data domains, and integrations to non-SAP systems will be instrumental in your success. Your ability to lead complex Cross Functional Projects and support M&A Demerger/Divestiture programs, as well as your stakeholder management and influencing skills, will be critical in driving the team towards achieving key business objectives. In this role, you will collaborate closely with SAP GSOs, Architects, CTO, Security, Data Operations & business, and R&D business teams to define and validate requirements, analyze business needs, and transform them into integrated architectural blueprints. You will support key projects such as Mergers & Acquisitions and Divestitures, oversee technical delivery by system integrators, and drive innovation in work methodologies such as Agile and test automation. Your educational background should include a Bachelor's degree in engineering, Computer Science, Mathematics, and/or Business Administration, along with 10 or more years of technical experience in Data Management/Data transformation. Possessing SAP Certifications and DAMA certifications or equivalent data certification will be advantageous. Moreover, your creative problem-solving skills, high emotional intelligence, curiosity, and energy to learn new data management technologies, as well as your passion for contributing to continuous improvement within the organization, will set you up for success in this role. In summary, the E2E Delivery & Solution Excellence Lead position requires a seasoned professional with a strong background in data management, project delivery, and team leadership. If you are driven by the desire to accelerate your career and make a significant impact within a dynamic and fast-paced environment, we encourage you to apply and be part of our innovative team.,
Posted 2 weeks ago
0.0 years
0 Lacs
pune, maharashtra, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Manager- Senior Solution Consultant - Supply Chain Consulting! In this role, the Sr. Solution Consultant is a trusted advisor and technical expert. You&rsquoll lead the design and delivery of Maestro-based solutions, collaborating closely with clients to drive meaningful business outcomes through innovation and insight. Responsibilities Lead end-to-end implementation of Kinaxis Maestro modules, ensuring alignment with client business objectives and architecture standards. Solve complex technical design and configuration issues across functional workstreams. Manage day-to-day client interactions and facilitate workshops, walkthroughs, and system demos. Guide client IT stakeholders on platform capabilities, integration strategy, and performance optimization. Review technical specifications for completeness, scalability, and quality assurance. Develop reusable components, scripts, or tools to accelerate delivery and enhance quality. Mentor junior consultants and support onboarding by sharing best practices in configuration and testing. Contribute to technical solutioning during proposal development, including effort estimation and architecture design. Qualifications we seek in you! Minimum Qualifications Bachelor&rsquos degree in engineering, supply chain management, or other relevant work experience Proven experience in supply chain management or with deep functional knowledge in at least one area of supply chain planning: i.e., operations, demand planning, supply planning, inventory optimization, logistics optimization, or supplier network optimization Develop the Maestro resources (workbooks, worksheets, etc.) to provide functionality. Preferred Qualifications/ Skills Experience leading supply chain teams, training, or projects full project management experience preferred Experience leading workshops in change management or other consulting methodologies Knowledge of supply chain systems, processes and data, and business operations Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus Experience in software implementation or functional enablement a plus Analytical skills and a capacity to work with large data sets a plus Exceptional drive, excellent interpersonal skills, and the ability to communicate effectively, both verbally and in writing, and to immediately contribute to a team environment An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn self-directed Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
6.0 - 8.0 years
0 Lacs
gurgaon, haryana, india
On-site
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do In 2022, BCG launched the Enterprise Services (ES) organization to deliver innovative, resilient, and scalable solutions to BCGers worldwide. Among these offerings is Executive Support Services (ESS), a dedicated service line committed to developing and implementing a streamlined, high-caliber executive support model. ESS focuses on providing consistent service levels and offerings across diverse customer groups, continually adapting to meet the evolving needs of BCG's global leadership. The Executive Support Services Technology Enablement Sr. Manager will lead efforts to strengthen the digital, data, and technology enablement agenda for ESS. This individual will advance the ESS technology roadmap by collaborating with agile product teams to ensure solutions align with evolving operational needs. They will serve as a subject matter expert and advisor to GenAI transformation efforts, representing ESS in cross-functional initiatives led at the Enterprise Services level. The Sr. Manager will also act as a key partner to Business Intelligence & Analytics teams, helping define and prioritize non-financial reporting and insight needs to enable data-driven decision-making within ESS. In addition, the role will serve as a functional SME to operationalize tech-led initiatives within ESS, defining infrastructure requirements, such as global communications and engagement strategies, supporting rollout planning, and embedding tools and processes into core ways of working. Primary responsibilities will include the following: Guiding the Technology Roadmap for Executive Support . Act as the primary liaison between ESS and Product Portfolio teams, ensuring alignment between emerging product features, workflows, and ESS operational needs. . Represent ESS in the design, testing, and rollout of workflow tools, automation pilots, and digital enablement efforts, ensuring business requirements are clearly articulated and feedback loops are embedded. . Provide functional context to technical teams, ensuring platform developments are user-centric, scalable, and in service of ESS priorities. Guiding GenAI Transformation Through the ESS Lens . Serve as the ESS service line advisor for GenAI transformation efforts, partnering with the Enterprise Services GenAI Transformation Team to ensure ESS perspectives and needs are embedded in planning and execution. . Participate in GenAI forums and transformation workstreams to inform outcome design, timeline planning, and benefits realization from an ESS lens. Turning Data Into Strategic Insight . Act as a subject matter expert to BI&A teams supporting ESS, helping define and prioritize non-financial performance metrics and reporting needs. . Partner to build and maintain a suite of KPIs, dashboards, and insight tools that provide visibility into service effectiveness, organizational health, and productivity trends. . Surface data-driven insights that inform leadership decisions on resource planning, productivity reinvestment, and strategic focus areas. Operationalizing the Future of Executive Support . Serve as a functional SME to bring tech-led initiatives to life within ESS, defining infrastructure needs, rollout plans, and core workflows. . Develop and execute global communication and engagement strategies to ensure readiness and alignment across the Administrative Services network . Act as primary point of contact for system sponsors and managers for any queries or metrics that can help drive adoption and engagement . Coordinate with the ES Transformation Office to align ESS tech enablement workstreams with broader transformation initiatives and the evolving Enterprise Services operating model. What You'll Bring . Data Enablement & Strategic Operations o 6+ years of experience in data, technology, or business enablement roles in a global, matrixed organization. o Understanding of shared service or enterprise support environments, including reporting governance and insight delivery. . Cross-Functional Stakeholder Management o Comfortable interfacing with transformation leaders, technology teams, and business leaders to align on priorities. o Able to bridge technical detail and business needs through clear and credible communication. . Analytical & Insight-Oriented o Strong analytical mindset, with a track record of managing dashboards, KPIs, or performance reporting tools. o Ability to spot trends and advise on decisions based on evidence and structured thinking. . Execution-Focused Innovator o Interest in operational improvement and the application of technology or automation to streamline support services. o Pragmatic executor who can manage pilots, feedback loops, and tech rollouts effectively. . Connector & Collaborator o Effective in building connective tissue across internal teams, fostering a shared understanding of goals and priorities. o Engaged team player who supports collaboration and shared accountability across functions. . Ethical & Purpose-Led o Holds self and others to high ethical standards embraces a transparent, purpose-driven work culture. o Manages pressure well, maintaining composure and clarity even in high-stakes situations. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. for more information on E-Verify.
Posted 2 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Manager - Community Manager - Genome As a Community Manager in Genome, you will be owning learning experiences of learners across the globe. This role is of not only high visibility but also one that is bound to have high growth potential. And that is why we are looking for a self-starter who is energetic, agile, curious to learn, passionate about people, and can work closely with senior leadership in the organization. Community Managers will manage the &lsquosocial aspect of the learner experience and will also manage the experiences of senior leadership who are part of our Master Guru and Guru network. About Genome Genome is a learning platform that builds on collective intelligence of peers and senior leadership (Master Gurus / Gurus) in a collaborative manner. It is the first %27for collective intelligence, by collective intelligence%27 digital transformation learning system in the world. Genome is inspired by a decade of research conducted by the Massachusetts Institute of Technology (MIT). Community Managers play a critical role in Transform and Solidify. Learn more about Genome: . https://genpact.com/solutions/genome . https://www.genpact.com/insight/re-skilling-talent-at-scale-in-the-age-of-ai Responsibilities . Strong research and analytical skills: ability to analyze data sets (Internal, external datasets) and reports (analyst reports, google research) . Primary research/ interviewing skills: Should have exposure to interviewing senior executives to get inputs/information that&rsquos not-so-obvious. . Create power-point decks - good story-boarding and top-down MECE presentations (CXO level facing) . Project Management skills - work on Initiatives and ability to handle small assignments independently. . Strong communication skills . Comfort with ambiguity - We always have some unknowns to work with. Ability to make reasonable assumptions, ask questions, learn fast, and be comfortable with ambiguity is important. . Strong interpersonal and communication skills - This role requires primarily working with senior folks (VPs, SVPs) to seek inputs and as an end-customer in a team environment. Qualifications we seek in you! Minimum Qualifications . Graduates & Above . Knowledge about Learning Industry Preferred Qualifications/ Skills . Learning agility - be willing to learn new skills and adapt to an innovative platform. . Analytical mindset . Excellent written, verbal communication and presentation skills - English . Strong problem-solving skills to work effectively in a team environment. . Internal / external stakeholder management . Reporting and escalation handling . Outstanding collaboration and interpersonal skills . Self-learning and development . Excellent MS office skills - Intermediate Excel skills (v-lookup, h-lookup, pivot, macro-creation), mail merge, dashboard creation and presentation skills, etc. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Manager- Senior Solution Consultant - Supply Chain Consulting! In this role, the Sr. Solution Consultant is a trusted advisor and technical expert. You&rsquoll lead the design and delivery of Maestro-based solutions, collaborating closely with clients to drive meaningful business outcomes through innovation and insight. Responsibilities Lead end-to-end implementation of Kinaxis Maestro modules, ensuring alignment with client business objectives and architecture standards. Solve complex technical design and configuration issues across functional workstreams. Manage day-to-day client interactions and facilitate workshops, walkthroughs, and system demos. Guide client IT stakeholders on platform capabilities, integration strategy, and performance optimization. Review technical specifications for completeness, scalability, and quality assurance. Develop reusable components, scripts, or tools to accelerate delivery and enhance quality. Mentor junior consultants and support onboarding by sharing best practices in configuration and testing. Contribute to technical solutioning during proposal development, including effort estimation and architecture design. Qualifications we seek in you! Minimum Qualifications Bachelor&rsquos degree in engineering, supply chain management, or other relevant work experience Proven experience in supply chain management or with deep functional knowledge in at least one area of supply chain planning: i.e., operations, demand planning, supply planning, inventory optimization, logistics optimization, or supplier network optimization Develop the Maestro resources (workbooks, worksheets, etc.) to provide functionality. Preferred Qualifications/ Skills Experience leading supply chain teams, training, or projects full project management experience preferred Experience leading workshops in change management or other consulting methodologies Knowledge of supply chain systems, processes and data, and business operations Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus Experience in software implementation or functional enablement a plus Analytical skills and a capacity to work with large data sets a plus Exceptional drive, excellent interpersonal skills, and the ability to communicate effectively, both verbally and in writing, and to immediately contribute to a team environment An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn self-directed Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
10.0 - 12.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President - Global Relationship Manager! This role ensures Genpact experiences with current clients through relationship building and understand its clients needs and goals. You will be managing relationships with existing and target new executives in existing clients. You can expect this position to be mapped to one or multiple accounts within a particular vertical that Genpact services. Responsibilities . Responsible driving growth within a regional portfolio or account of >%245M through partnership with enterprise sales and mining of existing relationships identify/close/deliver consulting opportunities as well as larger transformation opportunities including managed services . Build vision for account/portfolio and enable vision through strategic roadmap including the creation and implementation of growth plans . Leads account planning and account strategy. . Understands the levers that impact P&L and contract or change management to drive improved account performance. . Understands how to set up operational processes and approaches that help optimize account management, including an overall client engagement strategy. . Understand the marketplace and the competitor offerings, provide market intelligence for costing on proposals, cross-sell all Genpact products and drive strategic sales initiatives for higher-growth penetration . Source new growth opportunities by looking for areas to add value to client&rsquos business, aligning the team necessary to engage with the opportunity and pursuing with vigor . . Develops meaningful internal/external relationships with C-suite leaders across the client organization. . Builds reputation as a trusted advisor with CXO, Business and Functional leaders by developing a nuanced understanding of client&rsquos strategic goals/pain points/market opportunities and shares creative ideas and new value propositions regularly. . Build, run and be responsible for the governance around customer and Genpact communication to enable better visibility, transparency, and partnership within the relationship. . Initiate New relationship outreach and execute the customer communication plan to expand sphere of influence in existing and new buying centers . . Work upon keeping the client as &ldquoTrusted Advisor in Client Satisfaction surveys and action any feedback received in the survey. . Acts as a consultant to clients in the area of business and provides insights/directions on how to use new technologies to drive a transformation agenda relevant to &ldquoC level executives. . Understands how to lead with Digital and Data-Tech-AI as the tip of the spear with clients (not just traditional IO/BPO). . Facilitates the commercial details and negotiation of an opportunity, such that both parties are satisfied with the value gained. . Understands how to construct Genpact&rsquos Impact Commercial Models that align with client%27s business drivers and objectives . . Provide insights on what is happening with customer&rsquos financials and drive business strategies within operating teams to make valuable contributions to the customer. . Partner with RFI/RFP team and Finance on proposals to realize customer needs while maintaining profitability . Partner with onshore and offshore delivery teams to build effective deal solutions Qualifications we seek in you! Minimum Qualifications . Proven experience handling senior client relationships at Fortune 500 companies . Experience leading and closing end-to-end deals of %245M TCV or larger . Relevant years of business/segment/industry expertise . Sound financial & commercial business understanding . Prior consulting experience . Bachelor&rsquos degree in business, technology, analytics, or a related field. MBA is preferred. . Experience managing large strategic relationships and proven track record growing account revenue / portfolio size . Proven experience in expanding relationships in new and existing buy centers with executives at CXO and below levels to drive value to the client Preferred Qualifications/ Skills . Has tolerance for ambiguity, is comfortable with change, and can flex quickly. . Relates openly and comfortably with diverse groups of people. . Holds self and others accountable for meeting commitments internally and externally. . Delivers on commitments, showing others they can be trusted to do what they say they&rsquoll do. . Takes responsibility for the outcomes of individual actions and decisions, and successfully transforms efforts into results. . Develops and delivers multi-mode communication that conveys a clear understanding of the unique needs of different audiences. . Is viewed to be a trusted advisor both internally and externally to key stakeholders. . Exhibits speed to outcome and consistently achieves results. . Is competitive, hard driving and motivated by delivering value. Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career&mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills . Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace . Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
gurugram, haryana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Vice President - Strategic Talent & Operations Projects The Strategic Talent & Operations Projects Lead should display intellectual curiosity and a passion to lead a data-driven approach to drive better decision making, process improvement and business outcomes . As a leader in Genpact, you will be responsible for building a new analytics capability in close partnership with the business and technology teams to ensure that we have the right resources, at the right time, with the right skills. Responsibilities As a trusted advisor to the business, establish partnerships, assess business needs, provide critical interpretation of data, form hypotheses and clearly synthesize conclusions into recommendations, turning data analysis into insights Drive change management and adoption of proposed measurement framework on talent and operational health across Operations Build, own an analyst team to delivers rich business insights to improve operational efficiency and business outcomes Partner with business and technology teams to develop a strategy and solution that democratizes data and insights Lead the design, build and automation of reports or dashboards, while implementing strong data governance practices Nurture a culture of data-informed decision making, hypothesis-driven experimentation, and responsible practices of data collection, management and use Performing data analysis by integrating data from different data sources and generate valuable insights. Ability to interact with the business to identify use cases to be solved Engage with business teams to drive adoption of application and assess areas of improvement Able to troubleshoot, perform a root cause analysis and act as consultant to operating teams for solutions and recommendations Qualifications we seek in you! Minimum Qualifications Rich experience in professional services industry preferred D elivery of data analytics platform and end-user adoption in partnership with technology team Masters in MBA preferred BE/B- Tech, MCA, MSc, MBA Extensive experience with Microsoft Office (Excel and PowerPoint high efficiency) Experience in statistical and data science techniques preferred Preferred Qualifications/ Skills Excellent analytical skills - ability to analyse large datasets, detect and accurate errors, interpret and report results to senior partners Strong communication and presentation skills (must be able to simplify complex topics, clearly articulate research, and persuasively engage senior leaders) Ability to engage in a complex, multi-stakeholder environment Ability to challenge status quo Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations Strong change management skills Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Manager- Senior Solution Consultant - Supply Chain Consulting! In this role, the Sr. Solution Consultant is a trusted advisor and technical expert. You&rsquoll lead the design and delivery of Maestro-based solutions, collaborating closely with clients to drive meaningful business outcomes through innovation and insight. Responsibilities Lead end-to-end implementation of Kinaxis Maestro modules, ensuring alignment with client business objectives and architecture standards. Solve complex technical design and configuration issues across functional workstreams. Manage day-to-day client interactions and facilitate workshops, walkthroughs, and system demos. Guide client IT stakeholders on platform capabilities, integration strategy, and performance optimization. Review technical specifications for completeness, scalability, and quality assurance. Develop reusable components, scripts, or tools to accelerate delivery and enhance quality. Mentor junior consultants and support onboarding by sharing best practices in configuration and testing. Contribute to technical solutioning during proposal development, including effort estimation and architecture design. Qualifications we seek in you! Minimum Qualifications Bachelor&rsquos degree in engineering, supply chain management, or other relevant work experience Proven experience in supply chain management or with deep functional knowledge in at least one area of supply chain planning: i.e., operations, demand planning, supply planning, inventory optimization, logistics optimization, or supplier network optimization Develop the Maestro resources (workbooks, worksheets, etc.) to provide functionality. Preferred Qualifications/ Skills Experience leading supply chain teams, training, or projects full project management experience preferred Experience leading workshops in change management or other consulting methodologies Knowledge of supply chain systems, processes and data, and business operations Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus Experience in software implementation or functional enablement a plus Analytical skills and a capacity to work with large data sets a plus Exceptional drive, excellent interpersonal skills, and the ability to communicate effectively, both verbally and in writing, and to immediately contribute to a team environment An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn self-directed Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager - Specialist Demand Gen eration We are seeking a highly motivated Demand Generation Sales Specialist to join our business development team. As a Demand Generation Sales Specialist at Genpact, you will play a pivotal role in identifying , qualifying, and nurturing potential leads for our service offerings. You will be the first point of contact for prospective clients, helping to build a strong pipeline for the sales team by targeting key decision-makers in various industries. Responsibilities Lead Identification: Research and identify potential leads that align with the Genpact%27s target market and service offerings. Utilize online resources, databases, and networking to build a robust list of prospects. Outbound Prospecting: Conduct outreach via phone calls, emails, and social media to engage potential clients. Tailor communication strategies based on the prospect%27s industry, business challenges, and needs. Lead Qualification: Qualify leads by assessing their budget, authority, needs and timeline for services. U nderstand ing prospect s pain points to determine if they are a good fit for the company&rsquos solutions. Campaign management: End to end campaign management . C reation and management of outreach campaigns Pipeline Management: Maintain and update the Salesforce system with accurate and timely information on all lead interactions. Track lead progress and follow up regularly to ensure consistent engagement. Collaboration with Sales Team: Collaborate with the sales and business development teams to transition qualified leads and ensure a smooth handoff for further engagement. Provide detailed insights about the lead to assist in the sales process. Target Achievement: Work towards monthly and quarterly demand generation goals. Meet or exceed KPIs, including the number of leads generated, outreach activities, and conversion rates. Market Research: Stay informed on industry trends, competitive landscape, and emerging technologies to effectively position the company&rsquos services in a way that resonates with prospects. Reporting and Analysis: Regularly report on demand generation activities, conversion rates, and the effectiveness of different outreach strategies. Provide feedback on trends and areas of opportunity for improvement Qualifications we seek in you! Minimum Q ualifications / Skills Any graduate or post-graduate degree Y ears of experience in demand generation, inside sales, or business development, preferably within the professional services or consulting industry. Proven ability to generate and qualify leads through various channels. Proficient in CRM software (e.g., Salesforce) and demand generation tools (e.g., LinkedIn Sales Navigator). Understanding of the professional services landscape focused on Finance & Accounting, Supply chain and Insurance, including market trends, client needs, and competitive dynamics Proficiency and familiarity with technology tools, platforms, and systems and understanding of artificial intelligence (AI) concepts, applications, and technologies relevant to the individual%27s industry and domain. Preferred Q ualifications / Skills Goal-oriented and self-motivated with a passion for sales. Strong problem-solving abilities and a proactive mindset. Ability to multitask and manage time effectively in a fast-paced environment Results-oriented with a strong drive to achieve and exceed targets. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and Inviting applications for the role of Process Associate- Analyst - Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization. We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously. Responsibilities Lead a team working in Sales support area and own a smooth operation. Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA Act as subject matter specialist and resolve / support team in achieving the business objectives . Own customer / third party relationship and governance to drive surprise free operation and revenue maximization. Resolve process issues by co-ordination internally (with partners) and externally with relevant parties. Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning. Perform following activities as part of individual contributor role a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries c. Coordinate (phone / emails) with Service technicians, Logistics teams, and Sales to ensure the right delivery, installation, and confirmation to customers for the orders placed d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections Follow-up on pending items with Logistics / Supply chain team for order delivery status Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers) Archival of the right set of documents for audit and compliance purposes Updating ERP regarding Customer Master details, order details, supplies, pricing, etc. Capturing information from logistics partners and advising customers regarding availability and deliveries Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc. Checking and solving potential issues between client purchase orders (PO) and system information Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient Preparing the relevant documents for the orders - Export documents (LoC, etc.), Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery Daily supervising the assigned orders and exceptions validations Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc. Qualifications we seek in you! Minimum qualifications Graduate SAP ERP experience Preferred qualifications Relevant Prior work experience Excellent communications skills - both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients. In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
gurugram, haryana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities . Respond to customer queries and customers concern . Provide support for data collection to enable Recovery of the account for end user. . Maintain a deep understanding of client process and policies . Reproduce customer issues and escalate product bugs . Provide excellent customer service to our customers . You should be responsible to exhibit capacity for critical thinking and analysis. . Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications . Graduate (Any Discipline) . Freshers are eligible Preferred qualifications . Previous experience in a customer service role chat/email/voice . Effective probing skills and analyzing / understanding skills . Analytical skills with customer centric approach . Excellent proficiency with written English and with neutral English accent . You should be able to work on a flexible schedule (including weekend shift) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities . Respond to customer queries and customers concern . Provide support for data collection to enable Recovery of the account for end user. . Maintain a deep understanding of client process and policies . Reproduce customer issues and escalate product bugs . Provide excellent customer service to our customers . You should be responsible to exhibit capacity for critical thinking and analysis. . Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications . Graduate (Any Discipline) . Freshers are eligible Preferred qualifications . Previous experience in a customer service role chat/email/voice . Effective probing skills and analyzing / understanding skills . Analytical skills with customer centric approach . Excellent proficiency with written English and with neutral English accent . You should be able to work on a flexible schedule (including weekend shift) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Process Associate/Developer, Customer Service In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications. Responsibilities . Respond to customer queries and customers concern . Provide support for data collection to enable Recovery of the account for end user. . Maintain a deep understanding of client process and policies . Reproduce customer issues and escalate product bugs . Provide excellent customer service to our customers . You should be responsible to exhibit capacity for critical thinking and analysis. . Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you! Minimum qualifications . Graduate (Any Discipline) . Freshers are eligible Preferred qualifications . Previous experience in a customer service role chat/email/voice . Effective probing skills and analyzing / understanding skills . Analytical skills with customer centric approach . Excellent proficiency with written English and with neutral English accent . You should be able to work on a flexible schedule (including weekend shift) Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
noida, uttar pradesh, india
On-site
Ready to build the future with AI At Genpact, we don&rsquot just keep up with technology&mdashwe set the pace. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to hel p global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what&rsquos possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Assistant Vice President - Practi c e SME -Agentic AI ! In this role, you%27ll be part of Genpact%27s transformation under GenpactNext , as we lead the shift to Agentic AI Solutions&mdashdomain-specific, autonomous systems that redefine how we deliver value to clients. You%27ll help drive the adoption of innovations like the Genpact AP Suite in finance and accounting, with more Agentic AI products set to expand across service lines. The SME role will require making strategies and sales presentations to potential business heads. Subject Matter Expert will lead blueprints for new business awarded to Genpact and provide consultancy services for Finance Shared Service Centers setup. Subject Matter Expert is responsible for driving thought leadership around best-in-class processes and best practice sharing. He has to lead the designing of effective End to End process framework for our new and existing customers in line with Genpact cornerstones and actively support operations to get best in class performance. GENERAL RESPONSIBILITIES Lead complex finance & accounting blueprints with many countries/ regions in scope Lead RFX submissions for new Customers Provide sound business rationale for improving the business case for non-qualified opportunities as a result of due diligence expertise Lead business meetings with potential new clients for Genpact as part of Sales cycle. Pitch on proposed solutions to client executives, highlighting Genpact capabilities and benefits of centralization, convince leadership in selecting Genpact as primary service provider As an architect of finance & accounting solutions, once Genpact has been down selected, lead work through due diligence to implement the plan and support transition Refine Accounts Payable (AP) process data repository as part of Knowledge Management framework: industry specific nuances, best practices, case studies creation and release, benchmarking Focus on managing the project engagement specifically balancing organization profit and long term client opportunity Co-ordinate with Genpact teams on various project management related activities Review solutioning projects delivered by Practice/Re-engineering/ Operations SMEs Develop Genpact product offering in line with the industry changes - Optimum solution offering & digital offerings to support the solution design Work closely with Global counterparts from all Genpact regions, to attain standardization & improvement in the product offering Leads Digital SEP projects implementation Keep current on IFRS, GAAP, Sarbanes-Oxley and other industry specific policies and regulations. Perform regular evaluations of team members performance, identify training requirements. OTHER RESPONSIBILITIES Building strategic relationship skills experience with peers from operations and with operating leaders to facilitate goals and objectives Is open to extensive travelling. Qualifications we seek in you! Minimum Qualifications / Skills Minimum years of experience in a relevant field and relevant companies (preferably BPO/SSC environment), out of which solid experience in people & project management Strong project and people management experience. REQUIRED EDUCATIONAL BACKGROUND University graduate (relevant studies) Professional qualification and/or experience in technical accounting sphere represents an advantage OTHERS Organized person with attention to details, able to work simultaneously on different tasks Excellent communication skills at all levels of Genpact and customer organizations Excellent interpersonal, facilitation and presentation skills Very good problem solving abilities and innovative approach upon Very good change management abilities Energetic personality with a positive, enthusiastic attitude Coaching and team management skills. Why join Genpact Lead AI-first transformation - Build and scale AI solutions that redefine industries Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career &mdashGain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
JD - Order Management - Analyst Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and Inviting applications for the role of Process Developer- Analyst - Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization. We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously. Responsibilities Lead a team working in Sales support area and own a smooth operation. Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA Act as subject matter specialist and resolve / support team in achieving the business objectives . Own customer / third party relationship and governance to drive surprise free operation and revenue maximization. Resolve process issues by co-ordination internally (with partners) and externally with relevant parties. Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning. Perform following activities as part of individual contributor role a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries c. Coordinate (phone / emails) with Service technicians, Logistics teams, and Sales to ensure the right delivery, installation, and confirmation to customers for the orders placed d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections Follow-up on pending items with Logistics / Supply chain team for order delivery status Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers) Archival of the right set of documents for audit and compliance purposes Updating ERP regarding Customer Master details, order details, supplies, pricing, etc. Capturing information from logistics partners and advising customers regarding availability and deliveries Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc. Checking and solving potential issues between client purchase orders (PO) and system information Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient Preparing the relevant documents for the orders - Export documents (LoC, etc.), Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery Daily supervising the assigned orders and exceptions validations Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc. Qualifications we seek in you! Minimum qualifications Graduate SAP ERP experience Preferred qualifications Relevant Prior work experience Excellent communications skills - both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients. In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Manager - Accounts Receivables In this role, We are seeking an experienced and dynamic Senior Manager for Accounts Receivables to join our team. This role requires expertise in managing the end-to-end accounts receivables process, ensuring seamless operations and financial accuracy . In this role you are required to analyse processes, identify areas for improvement, and implement solutions to enhance the AR process and improve overall financial performance . Provide strategic insights and data-driven recommendations to optimize receivables and cash flow , Mentor and develop a high-performing team, ensuring professional growth and operational excellence . Responsibilities Strategic Planning and Implementation Execute strategic plans to enhance team efficiency and productivity, working with leadership to devise future team plans. Monitor and predict forthcoming demand levels, and adjust resources as needed. Create team performance goals in line with the department&rsquos strategic plans. To own and manage end-to-end AR processes with minimum supervision. Alignment to business goals set forth and drive teams accordingly Manage Process, Metrics, Governance, Controls for surprise free Operations: Develop and implement strategies to refine the accounts receivables process to best in class Set monthly cash collections targets, collection efficiency, and overall cash management in alignment with business goals. Responsible and accountable for all the activities related to AR domain including credit & customer master management, B illing & Invoicing , and collections Reviewing the strategic policy and aligning with the business. R eview and approve any exceptions on dispute plan/exceptions and for credit limit increases as per the policy S upport strong customer relations & business acumen Manage Client escalations , Process independently and with minimum supervision. Active participation in Daily/weekly /Monthly meetings to ensure process issues are well addressed. Identify risks and opportunities that affect the performance of the business , convert them into analytical solutions , and offer actionable insights. Ability to meet outlined and expected standards of timeliness and accuracy in completion of work, through prioritization of team tasks and meeting Service level agreements (SLA&rsquos) Show inefficiencies or bottlenecks in the process and implement improvements or automation solutions. Confirm that proper escalation procedures are followed according to established business practices. Should be able to communicate effectively with team management , identify issues and concerns that may affect the job%27s performance , and communicate the same to leadership. Participate in governance meetings at country / region level Closely collaborate with the team and ensure the right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards. Ensure compliance with financial regulations, company policies, and audit requirements Partner with Human Resources to manage client engagement staffing levels, develop employees, manage performance issues and/or gaps, succession planning and employee retention Exposure to Lean Six Sigma training preferred, drive team to continuously improve in key operational metrics, analytical mindset to find QPA/RPA opportunities and work with LDT team for implementation. Ensure productivity commitment has been met as per contractual commitments Team Management and Development : Lead and coach team responsible for day-to-day operations and ensure defined metrics are met with zero surprises. Manage relevant data to support metrics / performance. Conduct training sessions and workshops to enhance team knowledge and skills in the assigned scope of work. Conduct regular performance reviews and provide constructive feedback. Work with HR and leadership teams in resource planning including resource retention and skill development. Work with HR and other relevant teams in resolving team conflicts. Work with Training teams to develop Training plan to update team skills and to ensure team is up to date on new skill required from time to time. Work with leadership teams in resource planning and team allocations to different sub processes on the floor. Drive yearly performance review of the team and provide constructive feedback for betterment. Risk Management : Manage and implement appropriate process controls to protect SHI against risk. Educate team on potential risks and how to mitigate such risks. Ensuring appropriate access controls & data privacy Qualifications we seek in you! Minimum Qualifications Bachelor&rsquos degree in commerce or equivalent W ork experience in the relevant field Manager of Managers experience Must have a Problem-solving attitude. Excellent communication (Written & Verbal) & presentation skills mandatory Ability to execute strategic plans to enhance team efficiency and productivity. Demonstrates decision-making abilities. Ability to sustain and manage professional relationships. Demonstrates empathy and patience while communicating and managing team performance. Provides clear and constructive feedback and coaching. Ability to inspire and motivate the team. Able to make tough decisions, particularly when assessing team performance. Must have strong reporting skills and can analyze and present data clearly. Proficiency in using MS office applications such as Word, Excel, PowerPoint. Exhibits flexibility in response to changing demands and situations. Able to delegate tasks effectively to ensure efficiency and effectiveness of team output. Ability to find and nurture talent, guiding individuals and enabling career growth/ enhancement. You should show clear direction, goals , and communicate effectively. Prepares and delivers information in a clear and concise manner, adapting style depending on the audience. Taking clear ownership of subject matter and agreed actions. Proven experience in managing team activities and achieving successful outcomes. Good analysis skills, and are comfortable with Excel and PBI Familiar with IT products , hardware and software, hands-on ERP, preferably Microsoft AX, MS Dynamics. Understanding or hands-on experience in implementing automation through Macro, RPA , or other AI tools. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, colour , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of AVP Lead Solution Architect Responsibilities You will be responsible for large deal solutioning which will cut across multiple towers such as applications, infrastructure, data, AI, security, and others. Grew from delivery into solutioning with deep expertise in development, support, architecture, design and others. Experience working in Banking Capital Markets or Insurance Domain Strong knowledge of latest technology trends and practices You will own the deal end to end and will have the responsibility of defining and agreeing the win themes, solution strategy, commercial construct, marketing and driving executive leadership buy-in on your strategy for winning the deal. The role will require you to collaborate with sales teams and manage the larger ecosystem of stakeholders and mentoring future leaders on the job. This is a customer facing role and requires you to bring design thinking, technology leadership, along with ability to influence and shape customer thinking and strategy while driving thought leadership internally and externally. As a leader, you will be responsible for building technology capability for the organization and closely collaborating with our Technology Practices, Delivery Teams and Service Lines. You will be measured on wins and value. Qualifications we seek in you! Minimum Qualifications Deep Client facing experience at strategic and tactical levels Very strong communicationand skills to influence outcomes at CXO levels and their direct leadership teams Strong collaboration skills in a complex matrix environment Self-starter attitude and ability to operate in emerging / start up kind of culture Consultative selling experience, moving from understanding the Problem Statements and Pain Areas to Potential Solutions Personal effectivenessto manage your own calendar and prioritising what&rsquos important Amazing storytelling skills with great executive presence Preferred Qualifications/ Skills Deep Client facing experience at strategic and tactical levels Very strong communicationand skills to influence outcomes at CXO levels and their direct leadership teams Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
kolkata, west bengal, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Senior Principal Consultant - Project Manager Your demonstrated ability to consistently achieve this while continuing to improve your knowledge and skills will define success for your role. You will exercise independent judgement within defined policies and procedures to determine appropriate action as well as lead a small team to an outcome while being a role model for your team. Responsibilities Develop a detailed project plan to monitor and track progress & on-time schedule, within scope and budget, ensure resource availability and allocation. Manage project scope, project schedule and project costs Measure project performance using appropriate tools and techniques, proactively prioritize activities within the project, manage customer expectations, tracking dependencies and action items, and organizing the team&rsquos effort and effectiveness. Report and escalate project risks/issues to management as needed Perform risk management exercises using appropriate tools to minimize project risks & perform risk mitigation analysis and provide workaround solutions Effectively manage the team of application developers, analysts, testers system changes. Good Stakeholder management Create and maintain comprehensive project documentation Become a change agent ensuring lean principles and best practices are followed. Be a thought leader, understand the latest trends and capabilities to implement modern and successful solutions. Communicate and Collaborate effectively with global customers, external vendors and internal team to drive results. Contributing to your BU/Practice by Documenting your learnings from the current work and engaging in the external tech community by writing blogs, contributing in Github , Stack overflow, meetups/conferences etc. Keep updated on the latest technologies with technology trainings and certifications Actively participate in organization-level activities and events related to learning, formal training, interviewing, and special projects as assigned. Qualifications we seek in you! Minimum Qualifications / Skills overall experience required and experience as a project manager/scrum master. Capable of being a scrum master for one to three scrum teams (2-3 members in each scrum team) with a focus on guiding the teams. Facilitate agile activities and meetings, including sprint planning, daily scrums, retrospectives, sprint reviews, grooming, tasking, estimating, and agile release planning Must be willing and able to identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution Assist the team with implementing effective agile disciplinary practices Work with the Product Owners to support short and long-term release planning, leadership visibility, and appropriate prioritization , and to keep work backlog healthy and prepared for execution Excellent presentation and communication skills Good to have BA background - Experience in managing requirement workshops, user story creations, and scenario use case definitions. Understanding of software development life cycle, Relational databases, UX design etc. Familiarity with Web app and mobile app development process. Experience in process flow, data flow diagrams, user acceptance testing, user training documentation. Preferred Qualifications/ Skills overall experience required and experience as a project manager/scrum master. Capable of being a scrum master for one to three scrum teams (2-3 members in each scrum team) with a focus on guiding the teams. Facilitate agile activities and meetings, including sprint planning, daily scrums, retrospectives, sprint reviews, grooming, tasking, estimating, and agile release planning Must be willing and able to identify problems, impediments, dependencies, and other team dysfunctions, and then facilitate quick resolution Assist the team with implementing effective agile disciplinary practices Work with the Product Owners to support short and long-term release planning, leadership visibility, appropriate prioritization , and to keep work backlog healthy and prepared for execution Excellent presentation and communication skills Good to have BA background - Experience in managing requirement workshops, user story creations, scenario use case definitions. Understanding of software development life cycle, Relational databases, UX design etc. Familiarity with Web app and mobile app development process. Experience in process flow, data flow diagrams, user acceptance testing, user training documentation. Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color , religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training
Posted 3 weeks ago
0.0 years
0 Lacs
hyderabad, telangana, india
On-site
Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on , , , and . Inviting applications for the role of Manager- Senior Solution Consultant - Supply Chain Consulting! In this role, the Sr. Solution Consultant is a trusted advisor and technical expert. You&rsquoll lead the design and delivery of Maestro-based solutions, collaborating closely with clients to drive meaningful business outcomes through innovation and insight. Responsibilities Lead end-to-end implementation of Kinaxis Maestro modules, ensuring alignment with client business objectives and architecture standards. Solve complex technical design and configuration issues across functional workstreams. Manage day-to-day client interactions and facilitate workshops, walkthroughs, and system demos. Guide client IT stakeholders on platform capabilities, integration strategy, and performance optimization. Review technical specifications for completeness, scalability, and quality assurance. Develop reusable components, scripts, or tools to accelerate delivery and enhance quality. Mentor junior consultants and support onboarding by sharing best practices in configuration and testing. Contribute to technical solutioning during proposal development, including effort estimation and architecture design. Qualifications we seek in you! Minimum Qualifications Bachelor&rsquos degree in engineering, supply chain management, or other relevant work experience Proven experience in supply chain management or with deep functional knowledge in at least one area of supply chain planning: i.e., operations, demand planning, supply planning, inventory optimization, logistics optimization, or supplier network optimization Develop the Maestro resources (workbooks, worksheets, etc.) to provide functionality. Preferred Qualifications/ Skills Experience leading supply chain teams, training, or projects full project management experience preferred Experience leading workshops in change management or other consulting methodologies Knowledge of supply chain systems, processes and data, and business operations Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus Experience in software implementation or functional enablement a plus Analytical skills and a capacity to work with large data sets a plus Exceptional drive, excellent interpersonal skills, and the ability to communicate effectively, both verbally and in writing, and to immediately contribute to a team environment An ability to manage multiple priorities and perform well in a fast-paced environment, while maintaining a high level of client focus Strong work ethic and high attention to detail, with a desire and demonstrated ability to learn self-directed Why join Genpact Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Posted 3 weeks ago
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