Assistant Vice President - O2C - Lean & Digital Transformation (Manufacturing)

As an Assistant Vice President in Lean & Digital Transformation (Manufacturing) at Genpact, based in Gurugram, Haryana, you will play a crucial role in driving continuous improvement, operational efficiency, and digital transformation across Accounts Receivable (AR) processes. Your responsibilities will include: - Collaborating with operations, vertical leads, and clients to define and implement lean and digital transformation strategies across the organization. - Identifying process bottlenecks, performing root cause analysis, and driving process improvement initiatives using Lean principles and digital tools. - Conducting value stream mapping (VSM), Kaizen events, and Gemba walks to pinpoint improvement opportunities and ensure operational excellence. - Working closely with consulting teams, solutions teams, training departments, and business leaders to ensure successful execution of transformation goals. - Delivering end-to-end Lean Digital projects that enhance AR processes, leveraging the latest technology to drive measurable business impact. - Leading internal training sessions on Lean and digital transformation methodologies, fostering a culture of continuous improvement across the organization. - Establishing KPIs and monitoring systems to track progress and ensure alignment with business goals. **Qualifications We Seek:** **Minimum Requirements:** - **Education:** Bachelors degree required; MBA from a premier institution preferred. - **Experience:** Significant experience in process improvement, transformation, or operations roles, ideally in Accounts Receivable (AR) processes (collections, cash applications, billing, etc.). - **Certifications:** Lean Six Sigma or equivalent certification. - **Domain Expertise:** In-depth knowledge of AR processes, particularly in collections or cash applications, with exposure to digital AR tools such as HighRadius, GetPaid, Esker, SideTrade, and BlackLine. - **Project Management Skills:** Strong experience in leading and managing large-scale projects, including transformation initiatives, with excellent stakeholder management abilities. - **Consultative Skills:** Ability to partner with senior leadership and guide them through the transformation process. - **Self-Driven:** Proven track record of driving outcomes independently. **Preferred Skills:** - Experience with AI/ML in digital transformation initiatives. - Exposure to AR tool implementations such as SAP, S4HANA, and other ERP systems. - Experience managing Kaizen events and other continuous improvement activities.,