Assistant Technical Services Engineer

Fujitsu

1 - 4 years

3 - 7 Lacs

pune

Posted:10 hours ago| Platform:

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Skills Required

azure cloud windows os operations cloud platforms

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are seeking a Japanese English bilingual Associate Technical Services Engineer to support technical operations, handle service requests, and collaborate effectively with Japanese stakeholders
The ideal candidate should have a strong understanding of IT fundamentals and the ability to follow standard procedures while maintaining high-quality communication in both languages

Key Responsibilities:

Handle technical service requests and tasks by following standard operating procedures (SOPs)Provide basic support for Windows, Azure/Cloud platforms, server environments, and MS Office
Coordinate with cross-functional teams and communicate effectively with Japanese and English stakeholdersAssist in interpreting and translating communication between teams when required
Maintain documentation and ensure adherence to the ITIL frameworkSupport daily operational activities and contribute to service stability and improvementUnderstand and adapt to Japanese business practices and cultural expectations

Required Skills & Qualifications:

Any graduate with strong Japanese bilingual capabilityJLPT Level N2/N3 or aboveBasic understanding of Windows OS, Azure/Cloud, server concepts,
MS Office, and ITIL framework Strong Japanese and English oral and written communication skillsAbility to follow SOPs accurately and work independently as well as part of a teamStrong interpretation and translation skills (preferred)

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