Assistant Relationship Officer

Company Description

Mywish Marketplaces Pvt Ltd. is a dynamic information technology and services company located in New Delhi, India. The company operates from its headquarters at 115 Surya Niketan and is dedicated to delivering innovative technological solutions and services. Mywish Marketplaces focuses on creating impactful results and adding value to its stakeholders. Joining our team presents an opportunity to work in a forward-thinking and technology-driven environment.

Role Description

This is a full-time, on-site Assistant Relationship Officer position based in Chandigarh. The role involves assisting in the management of customer relationships, providing exceptional service, and supporting the sales team in achieving business targets. Daily tasks include customer interaction, resolving inquiries, maintaining records, and coordinating between internal teams to ensure seamless customer engagement.

Qualifications

• Strong communication and interpersonal skills to effectively interact with customers and team members
• Customer Relationship Management experience and a customer-focused approach
• Organizational skills and attention to detail for maintaining accurate records
• Problem-solving abilities and a proactive approach to addressing customer concerns
• Basic understanding of sales processes and an ability to support sales operations
• Familiarity with CRM tools or software is a plus
• Bachelor’s degree in Business Administration, Marketing, or a related field is preferred
• Previous experience in customer service, sales support, or related fields is an advantage