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Assistant Manager-Voice-Customer Service

0 years

0 Lacs

noida uttar pradesh india

Posted:22 hours ago| Platform: Linkedin logo

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Skills Required

service development compliance analysis reporting

Work Mode

On-site

Job Type

Full Time

Job Description

Focus on maintaining and improving process performance, employee satisfaction, and development. Control shrinkage and attrition rates while enhancing quality and productivity. Ensure customer satisfaction and compliance with policies. Regularly update clients, provide root cause analysis and action plans, and proactively communicate. Maintain accurate reporting and be flexible with work hours to meet operational needs.

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