Assistant Manager, Strategic Projects

Overview

In This Role, You Will

• Partner with stakeholders to elicit and document clear business requirements; translate them into metrics, analytical models, and actionable insights that inform decisions.
• Own the Product ROI calculator methodology and benefit use cases across product modules; collaborate with product marketing, product, sales, and analytics to refine assumptions and enable rollout and sales education.
• Run CFL programs including VoC synthesis, journey mapping, root-cause analysis, and action plans to lift adoption and NPS.
• Build robust Excel-based models for unit economics, scenario and sensitivity analyses; maintain auditable assumptions, clear input/output structures, and version control.
• Define KPIs and establish a single source of truth for metrics and governance (cadence, RAID) for CFL initiatives and ROI reporting.
• Create executive-ready narratives, dashboards, and presentations that convert analysis into decisions and prioritized actions.
  

Success (6-12 months)

• Product ROI calculator adopted as the standard for pre/post investment discussions; regular updates and variance tracking in place.
• 2-3 CFL initiatives delivered with quantified impact on adoption/NPS and clear insight-to-action traceability.
• Consistent requirements-to-insights workflow established, with stakeholder satisfaction on clarity, speed, and usefulness of outputs.
  

Here's What You Need

• 6-8 years in strategy/PMO/consulting/ops with cross-functional delivery.
• Strong financial and product acumen; expert Excel modeling for unit economics, scenario planning, and sensitivity analysis.
• Ability to gather and structure business requirements and convert them into data models, KPIs, and decision-ready insights.
• Advanced Sheets/Excel; strong slides; data visualization experience (e.g., Tableau/Looker).
• Structured problem solver with crisp executive communication; proven in landing change via insights and stakeholder alignment.
  

Nice-to-have

• SaaS/product experience.
• Customer journey analytics, NPS/CSAT, and value realization.
• SQL or scripting for automation.
  

Traits

• Owner's mindset and bias for outcomes.
• Comfort with ambiguity; 0?1 execution and rapid iteration.
• Collaborative, low-ego, and data-driven.