Assistant Manager - Process Training (Bank Deposit Operations) - Vizag

We are seeking an experienced Training and Development Assistant Manager to play a crucial role in executing our organizational training strategy, overseeing its implementation, and evaluating its outcomes. Your primary focus will be to identify training and developmental needs and spearhead appropriate training initiatives that foster loyalty to the firm. As a Training and Development Assistant Manager, you will collaborate with various departments to ensure employees are equipped with the necessary skills within their specific vertical as well as in alignment with the company's overall requirements. Professionals in this role typically bring expertise in business, human resources, development, and education. Responsibilities: - Identify and evaluate both current and future training needs within the organization - Develop comprehensive training and development plans tailored to individual or group requirements - Deliver training sessions for new hires, refresher courses, and handle any ad hoc training requests - Collaborate with operational teams to identify and fulfill refresher training needs promptly - Proactively recommend enhancements to existing processes and collaborate closely to provide feedback on new launches or process modifications that might impact training - Maintain regular communication with clients and business stakeholders on operational matters related to training - Set and drive individual goals such as training certifications for trainers, training remediation deadlines, and other relevant performance metrics - Ensure robust governance over all training activities and present them during reviews or governance meetings - Establish, support, or initiate training programs and periodically monitor and report on their effectiveness, success, and return on investment Qualifications: - A minimum of 8 years of overall work experience, with at least 5 years in the banking sector is essential - Prior experience in Retail & Commercial Banking, particularly in Deposits Operations including new account review & maintenance, internal operations, account servicing, RDC, legal document processing, and reconciliations, will be advantageous - Proficiency in Microsoft Office applications - Strong aptitude for MIS reporting - Client-centric mindset with exceptional written and verbal communication skills - Ability to thrive under pressure in a fast-paced environment with limited structural guidance - Keen attention to detail and a data-driven approach - Demonstrated capabilities in planning, multitasking, and effective time management.,