Assistant Manager - Network Operations & Support

0 years

0 Lacs

Posted:2 weeks ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

DDI Engineer.

Roles
& Responsibilities:

Serves
as primary support lead of DDI operations by managing customer devices andend-to-end services. Responsible for maintaining the committed customer SLAs& network uptime.

Provide Level-2 technical
support for all DDI activities

Need to take end
to end ownership DDI related issues/queries and provide resolutions.

Manage the
performance of the overall DDI network and its elements and fixes issues. Performs migration activities. Recommendssystems improvements to overall network to maintenance impacts. Performspreventative and routine maintenance activities. Maintains network performanceby performing network analysis, and performance tuning troubleshooting networkproblems escalating problems to vendor.

Work
with vendors and internal support teams to update, maintain, and patch allnetwork infrastructure.


Create and maintain design documents

Implement DDI deployments and upgrades/migrations


Test all new releases within the account andensure that all EWOs and Test Cases are complete


Work with account teams and/or clients to
determine how to apply new DDI service offerings to meet business needs andrequirements


Ensure data integrity of production, backup,and DRA Enterprise database Review and perform basic trending analyses underthis area of responsibility.


Responsible for any incidents and all rootcause and corrective action for the account


Peer review architecture and engineeringdocuments

Provide
24-hour on-call support for IPAM and DHCP issue escalations.

Key
Competencies & Skills:

  • Strong fundamental and in
    depth hands on experience with DNS and Enterprise alliances like Infoblox and Bin
  • Experience on configuring of Infoblox appliances for DNS and DHCP services,
  • DHCP and DNS administrative services utilizing the InfobloxGUI etc. Very good working knowledge on IP segmenting of
    subnets. IPV4/IPV6 structure.
  • Good
    understanding of Infoblox, Grid Master, Grid Members deployment and maintenance
  • Overseeing resource records
    in domains covering a records, CNAMES, and alias of DNS names and URLs.
  • Enacting object policies
    and profiles.
  • Managing
    servers, networks, subnets, and objects DNS/DHCP pushes as well as Stop/Clean/Start.
  • Use of basic Cisco network
    engineer skills for accessing switches and routers.
  • Network trouble shooting
    tasks and incident management stemming from project implementations.
  • Managing NTP servers
    Chronos.
  • Working with other IT staff
    and vendor representatives on projects, installations, moves, changes, troubleshooting, documentation and servicing.
  • Understand
    customer requirement & design a solution & then implement the same.
  • Good knowledge
    of all LAN switching technologies e.g. Spanning Tree, VLAN management and VTP concepts etc.
  • Working
    knowledge of firewalls.

  • Good to have
    relevant LAN/WAN certifications

Education & Qualifications:

Engineering
Graduate

Special Condition:

Candidate should be
open to work in flexible shifts.

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