Assistant Manager - MIS

Assistant Manager - MIS

Assistant Manager - MIS

Job Overview:

As the face of JLL at the client's site, you will be responsible for interacting with and addressing the needs of guests/tenants, maintaining strong public relations, and gathering feedback/suggestions. Your core responsibilities will focus on data management, reporting, and analytical support.

What this job involves:

• Business & Technology Integration

  : Understand the business context and ensure seamless integration between business processes and technology solutions.

• Requirements & Analysis

  : Work closely with operations and technical teams, significantly contributing to requirements specification deliverables.

• Data Management & Analysis

  : Provide analytic support by coordinating data extraction from various databases and data interpretation. Act as the data custodian & controller.

• Reporting & Dashboards

  : Create report templates and data gathering tools to meet desired future standards. Deliver output files for reports and dashboards. Generate MIS and reports (Daily, Weekly, MMR, QBR, ABR, etc.) as required by management, and own these reports.

• Trend Analysis & Predictive Reporting

  : Conduct trend analysis and align findings with the account management team. Develop predictive reporting to anticipate future needs.

• Technology Tools

  : Manage Helpdesk Trending and Analytics through technology tools.

• Data Quality & Verification

  : Sign off on data roadworthiness and perform cross-verification of data as per agreed Terms of Reference (TOR) from time to time.

• Compliance Reporting & Tracking

  : Facilitate reporting on compliances. Seek and collate data for analytics. Be the custodian of all site team statutory compliances, their documentation, and records. Responsible for all audits related to compliance and will upload requisite documents to the OGS Compliance tool. Track building statutory compliances for expiration and renewals. Ensure all documentation recording is accurately maintained on shared folders related to compliance.

• Financial Coordination

  : Work with finance on budget targets.

What we're looking for:

• Analytical and Meticulous

  : Your role involves coordination with various teams, requiring attention to detail and excellent problem-solving skills. You will use logic to troubleshoot problems and should have a good knowledge of working procedures.

• Qualifications

  : A Degree or Diploma in a relevant field such as Computer Science, Information Technology, Business Administration, or Data Analytics.

• Experience

  : Minimum 3-5 years of work experience in an MIS, data analysis, or reporting role, preferably within the Real Estate, Hotel, or Corporate Services industry.

• Technical Skills

  : Proficiency with Microsoft Office (Excel, PowerPoint, Word), especially advanced Excel for data manipulation and reporting. Experience with BI tools or database management is a plus.

• Communication

  : Strong communication skills to interact effectively with clients and internal teams.