Posted:1 day ago|
Platform:
Work from Office
Full Time
Key Responsibilities:
Handle customer queries via calls, chat, and emails in a timely and professional manner
Provide support related to trading, account opening, KYC, margins, holdings, and transactions
Resolve customer complaints and ensure first-call resolution
Educate clients on trading platforms, products, and processes
Coordinate with internal teams for issue resolution and escalation
Maintain high customer satisfaction (CSAT) and compliance standards
Kotak Securities (KSL)
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