Assistant Manager - Front Office

You will be responsible for assisting with the efficient running of the Front Office department at Hyatt Regency Dehradun, in alignment with Hyatt International's Corporate Strategies and brand standards. Your role will involve meeting employee, guest, and owner expectations. As the Assistant Manager - Front Office, you will support the Front Office Manager in overseeing the daily operations of the Front Desk within the hotel. Key Responsibilities: - Assist the Front Office Manager in managing the day-to-day operation of the Front Desk - Ensure adherence to brand standards and guest service norms - Supervise and coordinate Front Office staff - Handle guest inquiries and resolve any issues or complaints promptly - Monitor and maintain the Front Office area for cleanliness and organization - Assist in training and development of Front Office team members - Collaborate with other departments to ensure seamless guest experiences Qualifications Required: - Minimum of 2 years of work experience as an Assistant Manager or Team Leader in Front Office or Guest Relations within a hotel environment - Proficiency in communication and customer relations - Strong interpersonal skills and ability to work effectively within a team - Knowledge of hotel operations and industry standards - Ability to multitask and prioritize tasks efficiently Please note that the mentioned qualifications and responsibilities are essential for the Assistant Manager - Front Office role at Hyatt Regency Dehradun.,