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Bajaj Finance
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Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

patna

Posted:2 hours ago| Platform:

Apply

Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits. Duties and Responsibilities

Achieve collections target by visiting customers/agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers/agencies.

Ability to monitor performance against set parameters and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Skill in maintaining accurate records of customer interactions and transactions.

Experience in providing regular reports on collection activities and performance.

Ability to handle escalations promptly and effectively to resolve issues.

Familiarity with daily DRR (Daily Risk Report) management.

Experience in developing and implementing strategies to improve collection rates.

Ability to track cases individually.

Experience in timely resolution as per AOP.

Expertise in portfolio management and debt collection strategies.

Proven track record of target achievement.

Understanding of regulatory compliance.

Strong reporting and analysis skills.

Risk management experience.

Leadership skills for team management.

Vendor management experience.

Ability to coordinate with internal and external clients.

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