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Bajaj Finance
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Assistant Manager - Debt Management Services - SME

Assistant Manager - Debt Management Services - SME

Bajaj Finance

0 - 2 years

5 - 9 Lacs

panipat

Posted:2 hours ago| Platform:

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Skills Required

monitoring management legal risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assistant Manager - Debt Management Services - SME
Job Purpose
To achieve Debt Management Services targets of the respective branch assigned, ensuring meeting PI targets. Continuously monitor Debt Management Services agencies and in-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities. Duties and Responsibilities

Achieve collections target by visiting customers and agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Provide regular reports on collection activities and performance.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Case-to-case tracking.

Resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy.

Target achievement.

Regulatory compliance.

Reporting and analysis.

Risk management.

Team leadership.

Vendor management.

Coordinating with internal and external clients.

Required Qualifications and Experience

Experience in achieving collection targets by visiting customers and agencies.

Ability to monitor performance and provide regular updates.

Knowledge of legal guidelines for repossessing products.

Proficiency in maintaining accurate records of customer interactions and transactions.

Experience in preparing and providing regular reports on collection activities and performance.

Strong escalation handling skills for prompt and effective issue resolution.

Daily DRR (Daily Risk Report) management experience.

Ability to develop and implement strategies to improve collection rates.

Skill in case-to-case tracking and resolution within agreed timelines.

Portfolio management experience.

Understanding of debt collection strategy and regulatory compliance.

Strong reporting and analysis skills.

Risk management expertise.

Team leadership and vendor management skills.

Ability to coordinate with internal and external clients.

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Assistant Manager - Debt Management Services - SME