Assistant Manager - Building

Assistant Manager - Building

Roles and Responsibilities

• Team & Manpower Management:

• Guide, groom, develop, and support on-site manpower to ensure they are equipped to face challenges.
• Play a major role in manpower planning and the hiring process for the site.
• Ensure proper teamwork for all facilities.
• Facilitate the slogan, No Safety No Work.

• Financial & Vendor Oversight:

• Formulate suitable budgeting controls and monitor SLAs & KPIs for effective service delivery.
• Oversee all vendor quotations and invoices.
• Ensure timely renewal of agreements, submission of invoices, and follow-ups for payments.
• Ensure proper sign-offs for attendance and all required details for cost sheet submission.
• Ensure timely submission of client-approved cost sheets and follow up on invoices.
• Assist the client's SPOC in creating the annual budget for site operations and formulating effective management strategies.

• Operations & Maintenance:

• Conduct daily site rounds to ensure proper maintenance of all structures, building facilities, and services.
• Ensure a robust complaint management process is in place and meticulously followed.
• Resolve emergency maintenance matters with urgency.
• Ensure health and life safety regulations and manuals are adhered to on site.
• All risk assessment recommendations are implemented and enforced for compliance.
• Create business continuity plans.

• Reporting & Documentation:

• Ensure data (hard and soft copy), emails, and client files are reviewed and updated.
• Create and submit the daily management report (DMR) and the monthly management report (MMR).
• Coordinate and maintain the as-built drawing and transition document library.
• Work closely with regional, head office, and subject matter expert teams to ensure the closure of all required reports.

• Communication & Relationship Management:

• Deal with occupant queries in verbal or written form.
• Communicate and circulate information to occupants and authorities on operational complications.
• Maintain an exemplary relationship with projects, consultants, contractors, government authorities, and statutory agencies for smooth operations.

Skills

• Strong knowledge of property management services and facility operations.
• Excellent organizational skills and attention to detail.
• Proven ability to manage teams and foster a collaborative environment.
• Strong financial acumen for budgeting and invoice management.
• Exceptional communication and relationship management skills.
• Ability to handle emergencies and implement business continuity plans.
• Knowledge of health and life safety regulations.

Qualifications

• A Degree or Diploma in Electrical, Mechanical, Civil, or an equivalent field.
• A minimum of 7 to 8 years of work experience in the Facility Industry, Real Estate, Hotel, or Construction Industry.
• Experience in commercial sites is preferred.