Assistant Manager (24 hrs per week)​

JOB DESCRIPTION
Post: Assistant Manager Accountability: To the Manager of Inclusion Alliance Hours: 24 per week. Some flexibility when these hours are worked

may be necessary.
Salary: £20,816.64-£21,652.90 (£30,357.60- £31,577 Pro rata) Main Purpose: This post will be primarily responsible for the management of

support staff. The post-holder will assist with the management
of the organisation and ensure the current service continues to be of a high quality as well as being effective and sustainable. The post-holder will actively promote both the practice of working in a person-centred way and the principles of inclusion within and out with the organisation. Whilst the Assistant Manager will have an office base, it is also expected they will work closely in and with the communities that people are based in.

Main Tasks: Contact with individuals supported by Inclusion Alliance

1. To liaise with the individuals’ family members, circle or network, and other
services involved in the person’s life and ensure that the service remains true to the individual’s needs and wishes.

2. To ensure that each person supported by Inclusion Alliance has a personal

plan, developed in partnership with the person and their family, or other
services involved in the person’s life as appropriate. This personal plan should contain a Written Service Agreement signed by the person, family member or guardian.

3. In partnership with other senior staff to ensure there are effective systems

in place, such as annual reviews, to monitor service outcomes to enable the
service to respond positively to changes in people’s wishes or needs.

4. To provide direct support for individuals as required due to staff shortages.

5. To spend time with staff and individuals out and about in local communities

• and to directly observe staff practice.
  

6. To organise rotas to ensure that every individual has the support they need.

Staff support and supervision

1. To support and supervise a team of support workers and to ensure that the
philosophy and principles of the organisation are embodied in work practice.

2. To oversee the recruitment and induction of staff, including relief staff.

3. In partnership with other senior staff to organise relief cover for staff

sickness and holidays.

4. To give regular support and supervision sessions and annual appraisals to
staff plus, as required, to relief staff.

5. To hold team meetings.

Learning and Development

1. In partnership with other senior staff to ensure all staff complete their
Induction training.

2. To motivate learning and support best practice within the staff team

3. To encourage reflective practice and staff development to ensure staff have

the skills and up to date knowledge to undertake the role required.

4. To organise training, look into new training ideas and opportunities and
deliver and promote staff training.

Ensuring Quality of Service

1. To respond to problems and opportunities for staff, supported people and
families promptly and innovatively.

2. Ensure that the organisation complies with the requirements of external

bodies including the Care Inspectorate and Scottish Social Services Council
(SSSC)

3. To articulate and demonstrate the vision and values of the organisation

internally and externally and to promote Inclusion Alliance in all relevant
situations

4. To take a proactive role in researching activities and places in the local

community, and to seek to develop links and connections

5. To report to and engage in discussion with the manager about the delivery
and development of the service.

6. To respond promptly to complaints or concerns, ensuring procedures are
followed.

Administrative Tasks

1. To monitor annual leave, ensure that regular annual leave is taken
throughout the year and maintain accurate electronic records

2. To ensure accurate and up to date record keeping - for example, training

records, incident reports, staff car records, sickness management, staff
supervision and appraisals.

3. To provide a monthly report for the Manager

4. In consultation with the Manager, to ensure that all policies and procedures

are used appropriately and are regularly reviewed.
Other tasks

1. To have an awareness of financial management and organisational budgets
and working within these constraints. Knowledge of how to update electronic systems and share financial information within the team

2. To cover for the Manager as required due to Annual Leave or sickness

3. To provide an on-call system in partnership with the Managers

Development

1. Be innovative in thinking how and where people can make a contribution to
and a connection with their local communities and how communities can be enriched by their citizens with learning difficulties.

2. Be innovative in creating and improving organisational systems and

practices to better meet the needs of all involved in service delivery and
management.

3. Keep abreast of national and international developments in policy and

practice in services for people with learning difficulties and human services
in general.

4. To promote and encourage the future development of the organisation.

5. Undertake any development and training required to fulfil the needs of the

post on an ongoing basis as the post develops.