Assistant Dining Manager

Job Description

Who are We? Concord Reserve is a faith-based, mission-driven non-profit that is part of an integrated family of lifestyle communities, Life Enriching Communities. Location: Concord Reserve, 2154 Dover Center Road, Westlake, Ohio Shifts Available: Full-Time Monday-Friday, every other weekend 11am-7:30pm Job Description Position Summary The Dining Services Assistant Manager assists the Dining Services Manager in ensuring that residents’ dining experiences in the public campus dining areas meet our exceptional standards of service. The Assistant Manager ensures Dining Servers are well trained and staffing levels and logistical issues are sufficient. This role also handles special events, and manages the catering function. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Essential functions include the following. Supervise and lead the day- to-day operations of one public campus dining area (either café or Main Dining Room) for evening service; provide complete coverage for both public campus dining areas in absence of Manager, Dining Services. Assist in planning, set up, staffing and execution of all catering events. Train all new Dining Servers in public dining areas. Develop schedules on bi-weekly basis, for public campus dining areas, and submit for review to Manager, Dining Services. Ensure departmental compliance with all local, state, federal and facility rules and regulations. Resolve any issues regarding resident billing, and communicate resolution to Manager, Dining Services and residents involved. Assist in establishing delivery methods, logistics and standards. Other duties as assigned Required Education And Experience Associates degree in Hospitality or related field preferred. A minimum of 3 years previous supervisory experience required. A minimum of 3 years related to Fine Dining, experience in a continuous care retirement community, hospital, or similar facility preferred. Must possess a customer service background and orientation Life Enriching Communities is an equal opportunity employer committed to diversity in the workplace and to compliance with the applicable provisions of the Americans with Disabilities Act. We are a drug free workplace Show more Show less