Area Service Manager (Electronic Appliances) - 5 - 10 Years

Job Description

Need Area Service Manager for the Electronic Appliances sector!! Position : Area Service Manager Qualification: Any Degree Experience: 5 - 10 years Salary: 40000 to 100000/- (Based on Experience) Languages known: English, Tamil Work Location: Tamil Nadu Contact No: 7558116222 Job Description: Team Leadership: Mentor and manage service technicians to ensure top-quality service. Service Operations: Oversee scheduling, dispatch, inventory, and service quality. • Center Appointments: Appoint and manage new service centers. Customer Satisfaction: Handle complaints and ensure high customer satisfaction. Technical Support: Troubleshoot complex issues in LED TVs, ACs, and Washing Machines. Process Improvement: Optimize service procedures for better efficiency. Budget Management: Control costs and enhance profitability. Vendor Relations: Manage supplier relationships for parts availability. Quality Assurance: Ensure adherence to industry quality standards. Qualification and Skills: Bachelor’s degree in Electronics, Electrical Engineering, or a related field. 5-10 years of relevant experience in LED TV, Air Conditioner, and Washing Machine service. Having good working experience in CRM Software. Proven experience in a managerial or leadership role, with excellent team management and interpersonal skills. Strong technical knowledge of LED TV, Air Conditioners, and Washing Machines. Excellent problem-solving and decision-making abilities. Proficiency in computer applications and service management software. Outstanding communication and customer service skills. Budget management experience is a plus. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹100,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Joining bonus Performance bonus Yearly bonus Work Location: In person