Area Relationship Executive

Conduct marketing surveys and gather market insights to drive sales and improve customer experience.

• Visit residential societies and local areas to promote BigBasket’s subscription model and acquire new customers.
• Handle customer interactions in the market, addressing inquiries, resolving issues, and ensuring satisfaction.
• Drive subscription model sales by educating potential customers on the benefits of subscribing to BigBasket’s services.
• Build and maintain strong relationships with customers and local stakeholders to ensure continued business growth.
• Coordinate with internal teams (Operations, Marketing, etc.) to support field operations and marketing activities.
• Maintain and update customer and sales data, performance trackers, and reports using Excel/Google Sheets.
• Provide feedback and insights to the management team to enhance customer handling and sales strategies.

Required Skills & Qualifications:

• Strong communication skills and ability to build relationships with customers and local communities.
• Proficiency in Excel (formulas, data tracking, and reporting).
• Experience in sales or customer-facing roles, especially in field marketing or subscription models.
• Good understanding of local markets and the ability to engage with diverse customer segments.
• Fresher candidates welcome, with an interest in field sales, marketing surveys, and customer handling.
• Self-motivated, proactive, and able to manage fieldwork independently.

Additional Requirements:

• Traveling: Regular local travel required for market visits, surveys, and customer interactions.
• Own Two-Wheeler: Required for field visits.

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Benefits:

• Health insurance
• Paid time off

Ability to Relocate:

• Ahmedabad, Gujarat: Relocate before starting work (Preferred)