Area Coordinator

Door Step School (DSS) was established in Mumbai, India in 1989 with the

aim of addressing literacy amongst the marginalized sections of society. The

school provides education and support to the often-forgotten children of

pavement dwellers, slum dwellers and construction site families. The school

has since expanded to cover both Mumbai and Pune and has successfully

reaches out to over 1,20,000 children annually. Many of these children are

not enrolled in school and have limited access to books and a place to study.

Additionally, many children (particularly girls) drop out of school to work or

care for younger children. With neither support nor resources at home some

children also suffer from very low learning levels.

Since inception Door Step School has been striving to provide multiple

educational services, as per the needs of the children through Balwadis

(kindergarten), School Enrolment services, Study classes for children,

literacy classes for out of school children, computer literacy classes and

libraries for all. Door Step School provides a school bus service for younger

children and also runs a mobile school for street children and for those who

work and live in congested areas where there is no space to run a class on a

regular basis. While conducting all these programmes, Door Step School is

flexible in terms of timings, location of classes and there is no limit on

minimum number of children to start a new class.

In 1999, Door Step School (Door Step School) decided to intervene and

collaborate with MCGM to support them in imparting quality education to the

children. Such intervention was considered essential in view of the problems

of non-enrolment, wastage and stagnation observed over the years of

working in the urban slum communities. It was aimed at facilitating the

learning process as well as making the school a place conducive for learning.

Door Step School achieves its goal by running various educational

programmes like Reading Promotion activities, Libraries, Remedial

Class(Study Class), Mental health project, Pre-School(Balwadi) amongst

others in the Municipal schools.

The Area Coordinator serves as a key link between the Program Coordinator

and other staff of the Door Step School Direct Education Program. S/he is

responsible for the overall management of coordinators and teachers and for

ensuring quality implementation and impact of DSS services in the field.

KEY AREAS OF RESPONSIBILITY

1. Support the Program Coordinator in developing strategy and program

plans to maximize the impact of DSS program activities

2. Oversee and guide Coordinators and teachers in the planning,

implementation and evaluation of DSS education program.

3. Develop key indicators for monitoring and evaluation of DSS education

program

4. Oversee the work of the coordinators and manage their performance

5. Provide general support and administrative assistance to Program

Coordinator as may be necessary

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SPECIFIC RESPONSIBILITIES:

1. Support the Program Coordinator in developing strategy and

program plans to maximize the impact of DSS program activities

 Assist the Program Coordinator to develop strategy for program

 Work closely with the Program Coordinator and team to develop

annual program plans and budgets

 Prepare background papers and briefing papers as may be necessary

 Assess the changing environment, identify community needs and

prioritise them to propose solutions to the organisation

 Identify and propose new areas and suitable services and

communicate it to Program Coordinator for preparing strategy

2. Oversee and guide Coordinators and teachers in the planning,

implementation and evaluation of DSS education services

 Convene regular planning and progress update meeting with

coordinators and teachers

 Document all proceedings and minutes of meetings

 Make regular field visits to provide hands on technical support and

advice/guidance to team

 Convene regular meetings with team, parents and volunteers

 Planning and supervision of performance tests of the programmes

 Ensuring demand for educational materials and requisition for

materials for activities and events gets raised, and guide team on the

same; and follow up with administration department and Coordinators

in relation to procurement, and ensure complete delivery of materials

3. Develop a monitoring and evaluation systems to assess impact of

DSS education program

 Along with the Program Coordinator develop a monitoring and

evaluation system that tracks activities planned and monitors

implementation, progress and impact.

 Develop set of key indicators for each activity with the Program

Coordinator

 Along with staff, prepare M&E report on an annual basis detailing

objectives, activity, targets, progress and impact based on indicators

 Plan and make regular field visits to monitor program and progress

 Plan timelines for collection and verification of data

 Analyse the data collected and utilise the findings for proposing

interventions (Example: Analysing Birth certificate status)

 Organise 6 monthly or annual gathering of community members

(parents and others) to discuss issues and receive feedback about DSS

programs

4. Oversee the work of the coordinators and manage their

performance

 Ensure that staff develop monthly plans detailing activities, targets as

per annual planning

 Facilitate smooth coordination and communication with School

Partnership Programme team for ensuring synergistic efforts in

delivering DSS’s overall services

 Ensure all staff members understand the responsibilities in their job

description and identify areas of strengthening and provide guidance

for improvement

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 Identify training/capacity building needs for staff in the team and

communicate it to Training team and Program Coordinator

 Assess the implementation of the trainings received by the team

 Conduct performance reviews on annual basis for staff

5. Provide general support and administrative assistance to Program

Coordinator as may be necessary

 Prepare monthly/quarterly/half yearly annual narrative reports on

programs for submission to Program Coordinator

 Prepare other occasional reports and papers that may be required for

various organizational purposes

 Ensure monthly meetings are convened on time (prepare agenda,

minutes and circulate documents as required)

 Undertake correspondence and communications with staff and others

as may be necessary

 Manage the volunteers, interns and visitors

6. Represent the organization at different platforms and other

 Represent Door Step School on different platforms, network meetings

and communicate about Door Step School’s work and any other events

like exhibitions, events at corporate donors office etc

Personal Specifications

Educational Qualifications and Experience

- Graduate/Post Graduate in Social Work/Education

- At least 4 to 6 years experience in the education sector, community level

experience would be an added advantage

Skills, Attitudes and Abilities:

- Fluent in English, Hindi and Marathi

- Excellent inter-personal and communication skills

- Excellent Technology and Computer skills

- Good Report Writing skills (English)

- Able to understand and read community dynamics

- Effectively solve problem and multi-task

- Ability to build rapport and develop positive relationships with community

residents

- Able to work well within a team and be an effective leader who can create

a warm and encouraging team dynamic

- Produces high-quality, meticulous and detailed written work

- Is able to create, manage and work within budgets.

- Effectively communicates and represents Door Step to the public

- Ability to meet deadlines, work under pressure in resource constrained

Job Type: Full-time

Work Location: In person