Architect - Grafana & Elastic

As the Grafana and Elastic Architect, your primary responsibility will be to maintain and optimize the observability platform. You will ensure cost-effective operations, define guardrails, and promote best practices. Your role will involve overseeing the platforms" day-to-day support, managing vendors and partners, and collaborating closely with application owners for successful onboarding. Additionally, you will lead the deployment of AI Ops and other advanced features within Grafana and Elastic while working alongside other observability, ITSM, and platform architects. This position includes people management responsibilities, where you will lead a team towards achieving operational excellence. Your key responsibilities will include: - Platform Ownership & Cost Optimization: Maintain and enhance the Grafana and Elastic platforms to ensure high availability and performance. Implement cost control mechanisms to optimize resource utilization and establish guardrails, best practices, and governance models. - BAU Support & Vendor/Partner Management: Manage day-to-day operations, troubleshoot issues, and engage with third-party vendors and partners to ensure SLA adherence. - Application Onboarding & Collaboration: Partner with application owners and engineering teams to onboard applications onto the Observability platform. Define standardized onboarding frameworks and ensure seamless integration with existing observability solutions. - AI Ops & Advanced Features Implementation: Deploy AI Ops capabilities within Grafana and Elastic, implement automation, and intelligent alerting to enhance monitoring and anomaly detection. - Cross-Functional Collaboration: Work closely with architects of other Observability platforms, align with ITSM, DevOps, and Cloud teams to create a holistic observability roadmap. - People & Team Management: Lead and manage a team responsible for Grafana and Elastic observability operations. Provide mentorship, coaching, and career development opportunities for team members. Qualifications: - Technical Expertise: 12+ years of experience in IT Operations, Observability, or related fields. Strong expertise in Grafana and Elastic Stack, experience in implementing AI Ops, machine learning, or automation, proficiency in scripting and automation tools, hands-on experience with cloud-based Observability solutions. - Leadership & Collaboration: Experience in managing vendors, contracts, and external partnerships, stakeholder management skills, excellent communication and presentation skills, ability to lead and mentor junior engineers. In summary, as the Grafana and Elastic Architect, you will play a crucial role in optimizing the observability platform, ensuring efficient operations, and leading a team towards operational excellence. Your technical expertise, leadership skills, and collaboration abilities will be essential in achieving success in this role.,