3 - 5 years
4 - 6 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
We are seeking experienced and dynamic professionals for Lead level positions (Team Leader / Group Coordinator) in our Healthcare RCM - AR Calling (Voice Process) team. The ideal candidate should have strong expertise in handling end-to-end Accounts Receivable (AR) processes, team management, client coordination, and driving performance to meet targets. Key Responsibilities: Manage a team of AR Callers handling US healthcare insurance claims (voice process). Monitor and ensure timely follow-up on outstanding claims with insurance companies. Review and analyze denied claims and develop resolution strategies. Ensure daily, weekly & monthly targets are achieved by the team. Handle escalations and complex claim issues to ensure resolution. Provide training, mentoring, and performance feedback to team members. Conduct regular team meetings, quality audits, and provide actionable feedback. Collaborate with internal departments and clients to improve processes and performance. Maintain excellent communication with clients regarding performance, updates, and issue resolution. Generate and analyze reports for management review. Ensure compliance with client guidelines, HIPAA, and data security norms. Required Skills & Qualifications: 4 to 7 years of experience in US Healthcare RCM (AR Calling - Voice Process). At least 1-2 years of experience in leading teams as a Team Leader / Group Coordinator or similar role. Strong knowledge of AR follow-up, denial management, insurance guidelines (Commercial, Medicare, Medicaid). Excellent communication and interpersonal skills. Strong analytical and problem-solving skills. Ability to manage team performance under pressure and tight deadlines. Flexible to work in US shifts. How to Apply: Interested candidates can share their updated resume Shifana.u@247mbs.com or +91- 6381401783
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