2 - 3 years

3 - 4 Lacs

Posted:7 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

POSITION

RCM Executive

Job responsibilities include:

l Initiate pre-authorization request with payer via Call/web-Portal/Fax.

l Follow-up on raised pre-auth request based on time frame set by management / client.

l Maintain dynamic Authorization trackers on client applications and internal trackers.

l Calling insurance for any update on pending / rejected authorization request to ensure max approval on raised pre-auth requests.

l Responding back to client with approved pre-authorization letters which we receive via portals/emails/fax. (applicable sources).

l Uploading Approved letters to client applications or reliable sources on timely manner.

JOB DESCRIPTION

l Primary task is to initiate Pre-authorization request on timely manner.

l This process involves calling/using web Portals and faxing.

l Must be efficient in managing Turn around Time (TAT) set by management / client.

l Agent must be willing to learn new things related to process.

l Must be a team player and must share process updates with his/her immediate reporting supervisor.

l Take up ownership on every single Pre-auth request assigned until request approved / escalated to client if case of request rejected or held.

l Achieve his/her set targets with highest level of quality.

JOB REQUIREMENTS

l Any Degree with minimum of 2-3 years of experience in US Healthcare.

l Good communication skills and must have min 1 years of calling experience.

l Should have worked at least 6 months for pre-authorization process.

l Strong knowledge in Authorization process and requirements.

l Should be willing to work in night shift without cab. (as of today)

l Basic Excel knowledge and good writing, good keyboard toggling skills.

l Preference will be given to healthcare BPO professionals with experience in voice processes, good typing, and interpersonal skills, along with a good overall performance track record.

l Must be willing to take on additional responsibilities assigned.

Interested candidate share their profile to navita.s@redroad.in / nityesh.s@redroad.in or do wats app 9999645780

Regards

Navita Singh

navita.s@redroad.in

nityesh.s@redroad.in

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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