AR Caller - Hospital Billing / AR Caller - Authorization

Join Our Growing RCM Team Now Hiring AR Callers !!!

We are an U.S. Medical Billing Company located in Kolkata with 300+ employees. And we are invading in to Chennai which is driven by passion for excellence.

AR caller - HB Billing - 30

• Make outbound calls to insurance companies to follow up on pending/unpaid claims.
  
• Analyze and work on denied and unpaid claims for hospital billing.
  
• Understand and interpret Explanation of Benefits (EOB), Remittance Advice (RA), and denial codes..
  
• Take appropriate actions on accounts to resolve billing issues and ensure timely payments.
  
• Document actions taken on claims clearly and accurately in the billing system.
  
• Collaborate with the team and escalate issues to the Team Lead/Manager as necessary.
  
• Meet daily/weekly productivity and quality targets.
  
• Stay updated with payer guidelines and billing regulations.

AR Caller - Authorization - 30

• Contact insurance companies to verify patient eligibility and benefits.
  
• Obtain prior authorizations and pre-certifications for procedures, surgeries, and diagnostic tests.
  
• Accurately document authorization reference numbers, validity dates, and approval status in the billing system.
  
• Work closely with physicians, hospitals, and insurance providers to avoid denials due to missing or invalid authorizations.
  
• Review and follow up on authorization-related denials and re-submit requests as needed.
  
• Maintain compliance with payer-specific requirements and authorization timelines.
  
• Communicate effectively with internal billing teams and providers regarding status and issues.
  
• Ensure accuracy and completeness in data entry and recordkeeping.
  
• Meet daily productivity and quality benchmarks set by the team lead or manager.
  

Eligibility:

Exp- 1 to 3yrs

• Knowledge in EPIC sofware is must
• Excellent Communication skills in Written and Oral.
• Ability to multi-task.
• Willing to work in Night Shift.

Location

Address: Phase 1, GREETA TOWERS, Greeta Techpark, No: 99, Rajiv Gandhi Salai, Industrial Estate, Perungudi, Chennai, Tamil Nadu 600096

Reach out

Anitha-HR

8248515044

Manoj -HR

8680055646

Email- hr.chennai@neemtree.us