Posted:12 hours ago|
Platform:
Work from Office
Full Time
Key Responsibilities Contact US-based insurance companies via phone/IVR/portal to check claim status and follow up on outstanding payments. Identify and document denial or underpayment reasons; initiate appeals or corrections and resubmit claims. Log detailed call notes and actions taken in our billing system; ensure call quality and volume metrics are met. Coordinate with internal billing, coding, and DME operations teams to resolve billing disputes and discrepancies. Update and maintain accurate patient insurance information and AR aging reports. 3genconsulting. Provide courteous service to patients when necessary, explaining billing, negotiating payment plans, or assisting with questions. Generate daily/weekly AR reports and analytics for team lead; suggest process improvements where possible. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or hari.eswar@firstsource.com email address.
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