AR Caller- DME

1 - 4 years

3 - 6 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

  • Contact US-based insurance companies via phone/IVR/portal to check claim status and follow up on outstanding payments.
  • Identify and document denial or underpayment reasons; initiate appeals or corrections and resubmit claims.
  • Log detailed call notes and actions taken in our billing system; ensure call quality and volume metrics are met.
  • Coordinate with internal billing, coding, and DME operations teams to resolve billing disputes and discrepancies.
  • Update and maintain accurate patient insurance information and AR aging reports. 3genconsulting.
  • Provide courteous service to patients when necessary, explaining billing, negotiating payment plans, or assisting with questions.
  • Generate daily/weekly AR reports and analytics for team lead; suggest process improvements where possible.

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