Apprentice - Client Services

Role Overview: Since year 2003, Oceaneerings India Center has been an integral part of operations for Oceaneerings robust product and service offerings across the globe. Our multidisciplinary team offers a wide spectrum of solutions, encompassing Subsea Engineering, Robotics, Automation, Control Systems, Software Development, Asset Integrity Management, Inspection, ROV operations, Field Network Management, Graphics Design & Animation, and more. At Oceaneering India Center, you take pride in Solving the Unsolvable by leveraging the diverse expertise within your team. Key Responsibilities: - Good analytical and troubleshooting abilities - Good understanding of installations and updates - Floor walking activities to support Deployment activities - Assist in training end-users during all upgrade phases - Must have 1 year of MS O365 and Windows 10/11 experience - Provide hand-off to other service delivery areas prior to project closure - Carry out work in accordance with the Company Health, Safety, Environmental and Quality Systems - Assist in IT Client Services Support for all Oceaneering Offices - Other special duties as assigned by Management Qualification Required: - Minimum BS degree in a related field (i.e. computer science, MIS, etc.) - 1 year of experience as a Tier II technician, including 1 year of hands-on experience with Hardware/Software application and Windows 10 & Windows 11 OS installation, configuration, and troubleshooting - Experience with Microsoft Azure - Strong written and verbal communication skills - Knowledge of Hardware/Software troubleshooting - Office 365 - Active Directory - Should have hands-on experience with Hardware/Software application and Windows 10/11 OS installation, configuration, and troubleshooting - Must be a self-starter with the ability to work independently and in a collaborative team environment - Practical knowledge of Active Directory Federation Service, Azure and O365 solutions (SharePoint online, OneDrive, Teams, Planner etc.) - Quickly respond to technical assistance requests and excellent people skills with ability to handle difficult personnel situations,