Appointment Setting Executive - International process

Introduction

BDS Services Pvt Ltd,

Our company has always been driven with the aim of building long-term relationships with our clients by delivering services that are accurate, comprehensive, cost-effective and efficient. We have always aimed at implementing the positive aspects of our experience in our services.

Location: Kanjurmarg, Mumbai

Company name: BDS Services Pvt Ltd.

Website: www.bdsserv.com

The Role

The primary responsibility will be to connect with targeted prospects over calls to introduce our services and schedule appointments for our senior team to provide further details.

Key role features

• Make outbound calls to B2B prospects to introduce our database services in a professional and clear manner.
• Identify the correct point of contact and confirm interest in learning more about our services.
• Schedule appointments or call-backs with interested prospects for the senior team.
• Maintain accurate and up-to-date records of calls, conversations, and appointments scheduled in the CRM or tracking sheets.
• Follow call scripts while ensuring a natural and engaging conversation.
• Coordinate with internal teams to align on appointment schedules and prospect updates. 

Requirements

• Good verbal and written communication skills in English
• Comfortable making outbound calls and interacting with professionals globally.
• Basic knowledge of CRM systems or Excel for maintaining records.
• Ability to follow guidelines while adapting to different conversation flows.
• Attention to detail and commitment to data accuracy.