Application Tech Support Practitioner

Job Description

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Microsoft Robotic Process Automation Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Btech Summary :As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve using your expertise in Microsoft Robotic Process Automation to accurately define and resolve client issues. Roles & Responsibilities: Provide ongoing support to clients, acting as the interface between the client and the system or application. Utilize exceptional communication skills to accurately define client issues and interpret and design resolutions based on deep product knowledge. Collaborate with cross-functional teams to ensure the smooth functioning of systems and applications. Stay updated with the latest advancements in Microsoft Robotic Process Automation and integrate innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Expertise in Microsoft Robotic Process Automation. Good To Have Skills:Knowledge of other Robotic Process Automation tools. Strong understanding of system and application support. Experience in providing ongoing support to clients. Excellent communication skills. Ability to collaborate with cross-functional teams. Additional Information: The candidate should have a minimum of 2 years of experience in Microsoft Robotic Process Automation. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Hyderabad office. Qualifications Btech