Application Support Executive

Dear Candidate,

Greetings from SBFC Ltd !!

Application Support

Location - Thane

Salary - 18k in hand

Role & Responsibilities

• Coordinate with the design and development teams to resolve complex application and system issues
• Troubleshoot and rectify application issues
• Provide progress updates to senior managers
• Perform root cause analysis to identify the reasons for the underlying issue
• Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications
• Monitor all alerts related to applications and provide proactive services
• Maintain positive working relationships with other team members, including engineers and customer support technicians
• Debug any server issues that impact application performance
• Coordinate with the quality assurance and development team to administer code migrations across various environments
• Prepare and maintain documentation for all issues and the implemented solutions
• Recommend ways to optimize business performance by presenting solutions to existing challenges

Karishma.singh@sbfc.com

Thanks & Regards,

Karishma Singh