Application Support Engineer

The Application Support Engineer role at Ushyaku offers you the opportunity to provide high-quality technical support for software products and web applications. Your responsibilities will include supporting clients for the installed solutions, taking ownership of technical issues, resolving escalated customer complaints, and documenting troubleshooting steps. Additionally, you will work on other product installation and implementation projects as needed and may be part of an on-call rotation throughout the year. As an integral part of the team, you will engage with cutting-edge technology and collaborate with a forward-thinking and proactive team to drive your career to greater heights. Your role will involve liaising with the development team to resolve advanced issues, demonstrating good written and verbal communication skills, participating in customer training sessions, and managing data for web applications. To be successful in this position, you should hold a degree in Computer Science, IT, or related fields and possess at least 4 years of experience in mobile and web application support. If you are passionate about working on challenging projects and delivering value to customers, we encourage you to apply by sending an email to careers@ushyaku.com.,