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2.0 - 6.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You are a detail-oriented and versatile Technical Content Writer with over 2 years of experience in the Information Technology / Software Services industry. Your role involves crafting compelling, accurate, and well-structured content that simplifies complex technical concepts for various audiences. Collaboration with product, development, marketing, and pre-sales teams is essential to ensure alignment with business objectives and user needs. Your responsibilities include researching and developing clear and concise content such as tech blogs, case studies, whitepapers, website content, and marketing collaterals. Collaborating with cross-functional teams to gather inputs and align content with business goals. Translating technical concepts into user-friendly language suitable for both technical and non-technical audiences. Ensuring all content adheres to brand guidelines, style, and SEO optimization. Regularly reviewing and updating existing content to maintain relevance with evolving products and services. Managing content calendars and delivering high-quality outputs within set timelines. To excel in this role, you must have a Bachelors or Masters degree in English, Journalism, Communications, Computer Science, or related fields. A minimum of 2 years of hands-on experience in technical content writing within the IT/software domain is mandatory. Demonstrated ability to write blogs, technical documentation, case studies, and whitepapers. Proficiency in written and spoken English is a must. Strong research, conceptualization, and organizational skills with attention to detail are crucial. Basic understanding of SEO best practices and familiarity with CMS like WordPress is preferred. As an equal opportunity employer, diversity and inclusion are valued. Applicants from all backgrounds are welcome. Handling sensitive business information requires strict adherence to internal security policies and maintaining confidentiality when dealing with proprietary data.,
Posted 23 hours ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
The ideal candidate for this role will be responsible for providing technical leadership on high-impact projects and guiding a distributed team of engineers. You will play a crucial role in aligning teams on goals, outcomes, and timelines, while effectively managing project priorities, deadlines, and deliverables. Your duties will include designing, developing, testing, deploying, maintaining, and enhancing large-scale software solutions. In this position, you will collaborate closely with Research teams and ML practitioners to create and refine engineering tools, processing pipelines, data optimization techniques, integration with existing workflows, user interfaces, and support user adoption. You will be expected to leverage your expertise in software development, data structures, algorithms, testing, software design, architecture, front-end frameworks, full-stack development, and API development. The qualifications and education requirements for this role include a Bachelor's degree or equivalent practical experience, along with 8 years of experience in software development and data structures/algorithms. Additionally, you should have 5 years of experience in testing, launching software products, and 3 years of experience in software design and architecture. Proficiency in front-end frameworks, full-stack development, or API development is essential, as well as experience with machine learning algorithms, tools (e.g., TensorFlow), artificial intelligence, deep learning, natural language processing, or other ML disciplines. Familiarity with Generative AI, such as Large Language Models, Multi-Modal, and Large Vision Models, is also preferred. Preferred skills for this role include a Master's degree or PhD in Engineering, Computer Science, or a related technical field. It is desirable to have 3 years of experience in a technical leadership role, leading project teams and setting technical direction. Experience working in a complex, matrixed organization involving cross-functional or cross-business projects for at least 3 years would be advantageous.,
Posted 1 day ago
3.0 - 7.0 years
0 Lacs
ranchi, jharkhand
On-site
As a Middle Product Manager at our company, you will play a crucial role in expanding our international team and contributing to the development of our products. We are seeking candidates who are high-energy, lifelong learners, prioritize work-life balance, and are dedicated to delivering the highest level of productivity to ensure the success of our customers. Your responsibilities will include gathering requirements from key stakeholders, identifying and analyzing customer needs, defining product vision and strategy, creating value propositions, features, and user stories, collaborating with business stakeholders and teams to align on solutions, working with UX designers to prepare wireframes and designs, leading product backlog grooming and planning, ensuring transparency and prioritization of the product backlog, scheduling and facilitating meetings, providing forecasts, managing team workflow and task assignments, and working closely with the Project Manager. To be successful in this role, you should have at least 3 years of experience in product development as a Product Manager or Product Owner with a focus on software products and services. Experience in Mobile and Web product development is required, along with the ability to identify use cases and prioritize them based on business value. You should possess high flexibility, strong data management skills, excellent presentation and communication skills, creativity, innovation, and analytical abilities. Additionally, you should be able to lead and manage highly cross-functional teams and have at least an Upper-Intermediate level of English proficiency. Having a clear understanding of agile SDLC methods and frameworks, business analysis skills, and a technical background will be considered a plus. In return, we offer a competitive salary based on your experience, career growth opportunities, a flexible work schedule, minimal bureaucracy, professional skills development programs, paid sick leaves and vacation days, corporate events, and the possibility to work remotely. If you are passionate about product management, possess the required skills and experience, and are looking for a dynamic and rewarding opportunity, we encourage you to apply for this position and be part of our innovative team.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You have an exciting opportunity to join Golden Era Software Solutions Pvt. Ltd. as a Business Development Manager (BDM). In this role, you will be responsible for presenting and selling a range of company services including Web, Software, Application, Android App Development, Design, and Digital marketing services to potential clients. Your key duties will involve identifying prospects, developing sales strategies, conducting sales calls, networking activities, competitive analysis, and coordinating presentations and proposals. You will collaborate closely with the consulting team to strategize and build pipelines of quality solutions, demonstrating a good understanding of technical jargon. Building and maintaining strong client relationships, establishing strategic partnerships, meeting internal Management to review sales efforts, set goals, and develop territory business plans will also be part of your responsibilities. To excel in this role, you must possess excellent communication and interpersonal skills. Fluency in English, Hindi, and Kannada is required, with proficiency in other regional languages being an added advantage. A solid background in the software industry and staying updated on the latest technologies is essential. You should be willing to travel, conduct branding and promotional activities to generate leads, and work towards achieving revenue targets. Experience in selling onsite-offshore development services and having the confidence to engage with top-level decision-makers in organizations will be crucial. Strong communication, presentation, follow-up, negotiation, and closing skills are key, with a particular emphasis on listening and offering appropriate solutions. If you are interested in this opportunity, please email your resume to info@goldeneraroyalgroup.com. Shortlisted candidates will be contacted for further steps.,
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
As a Strategy & Solutions Specialist, FinTech at Nasdaq Technology, you will be a key player in delivering a well-articulated and quantified strategy that garners attention and investment across the organization. Your primary responsibility will be to drive the execution of central initiatives within the Nasdaq Market Technology portfolio, focusing on Software Products and Software Services for Market Infrastructure Operations and New Markets. In this role based in Pune, you will join the Pre-sales, Center of Excellence team, contributing to Sales Opportunities globally. You will manage Presales environments, set up Proof-of-Concept activities, and conduct demos within specified timelines as per opportunity-specific requirements. Your key responsibilities will include responding to Calypso RFI/RFP requirements, providing support to prospect/client-facing teams, working on Pre-Sales enablement activities, identifying product gaps, achieving product expertise, collaborating with Presales and R&D teams, and staying updated on new features/releases. To excel in this role, you are expected to have a minimum of 3 to 5 years of experience in Treasury Solutions, a good understanding of the financial industry, expertise in asset classes and Post Trade capabilities, excellent presentation and communication skills, and the ability to thrive in a deadline-driven environment. Educational qualifications include a minimum graduation degree (BE/BTech/Science), MBAs, or post-graduations. It would be advantageous if you have a sales orientation with a consulting mindset, experience in end-to-end presales/project implementation, domain expertise in Treasury Solutions of Calypso, Murex, FIS, and Finastra, experience in RFP response or client demos, and technical knowledge of Java, JBoss, Spring Boot, and Oracle. Nasdaq offers a dynamic and entrepreneurial work environment that encourages initiative, challenges the status quo, and embraces intelligent risks. As a Hybrid-first company, Nasdaq values work-life balance, well-being, and a culture where everyone feels connected, supported, and empowered. If this opportunity aligns with your skills and aspirations, we encourage you to submit your application in English at the earliest. The selection process is ongoing, and we aim to revert to applicants within 2-3 weeks. Join Nasdaq to unlock a world of opportunities including an annual monetary bonus, the chance to become a Nasdaq shareholder, a Health Insurance Program, flexible working schedules, a hybrid way of work, and access to a wide selection of online learning resources like Udemy. Nasdaq, a global leader in trading, clearing, exchange technology, listing, information, and public company services, is committed to creating an inclusive environment where individuals with disabilities are provided reasonable accommodations to participate fully in the recruitment process and enjoy the benefits of employment. Contact us to request an accommodation and be a part of the Nasdaq family.,
Posted 3 days ago
3.0 - 7.0 years
0 Lacs
delhi
On-site
You will be joining Ezhomz Solutions, a company specializing in home entertainment spaces and home technologies. Our range of services and solutions cater to every aspect of home automation and entertainment. As a full-time Presales (AV Automation) professional based in New Delhi, your primary responsibility will involve supporting the sales team. This includes identifying potential opportunities, developing tailored solutions, presenting proposals, and showcasing our technology offerings to clients. Collaboration with the sales team is key, as you will need to comprehend client requirements, provide suitable solutions, and assess the efficacy of the solutions delivered. To excel in this role, you should possess fluency in AutoCAD, Excel, PowerPoint, and AV design. Proficiency in audio-video connections, AV rack drawings, and electrical drawings is essential. Prior experience in Presales, Sales, Product Management, or related fields is advantageous. A robust understanding of Audio-Visual (AV) automation, integrated control systems, hardware, software products, network architecture, information technology, and application software is required. Effective communication skills, both oral and written, are vital. You should be adept at delivering presentations, crafting proposals, and offering constructive feedback to clients and team members. The ability to analyze customer needs thoroughly and translate them into practical solutions is crucial. Strong problem-solving and critical thinking abilities are highly valued, along with excellent teamwork, interpersonal, and relationship-building skills. While not mandatory, familiarity with CAD design software and programming languages like Crestron or AMX would be beneficial. Additionally, you must be willing to travel to customer locations within Delhi NCR.,
Posted 4 days ago
3.0 - 7.0 years
0 Lacs
kochi, kerala
On-site
As a Sales Executive with 3 to 5 years of experience in selling software products or IT solutions, you will play a crucial role in driving business growth and maximizing sales opportunities in a competitive software environment. Your primary responsibilities will include identifying new business prospects, fostering client relationships, and achieving sales targets. To excel in this role, you must possess excellent communication skills, a strong understanding of software products, and a proven track record of sales success. Your key duties will involve: - Identifying and cultivating new business opportunities through various channels such as networking, cold calling, and client meetings. - Presenting, promoting, and selling software products and services to both existing and potential clients. - Conducting product demonstrations and software presentations to key decision-makers. - Tailoring software solutions to meet the specific needs of clients and addressing any concerns or queries they may have. - Establishing and nurturing long-term relationships with key clients to ensure customer satisfaction and loyalty. - Consistently meeting and surpassing monthly, quarterly, and annual sales targets through proactive sales strategies. - Creating proposals, quotes, and contracts, and negotiating favorable terms with clients. - Collaborating closely with technical and marketing teams to deliver comprehensive solutions and enhance customer experience. - Maintaining accurate and up-to-date records of sales activities using CRM systems. - Staying informed about industry trends, market conditions, and competitor activities to identify opportunities for business growth and development. If you have a passion for sales, a drive to succeed, and a keen interest in the software industry, this role offers an exciting opportunity to showcase your skills and make a significant impact on the company's success. Join us as we continue to innovate and deliver cutting-edge solutions to our clients. Experience Required: 3+ years,
Posted 6 days ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
The Application Support Engineer role at Ushyaku offers you the opportunity to provide high-quality technical support for software products and web applications. Your responsibilities will include supporting clients for the installed solutions, taking ownership of technical issues, resolving escalated customer complaints, and documenting troubleshooting steps. Additionally, you will work on other product installation and implementation projects as needed and may be part of an on-call rotation throughout the year. As an integral part of the team, you will engage with cutting-edge technology and collaborate with a forward-thinking and proactive team to drive your career to greater heights. Your role will involve liaising with the development team to resolve advanced issues, demonstrating good written and verbal communication skills, participating in customer training sessions, and managing data for web applications. To be successful in this position, you should hold a degree in Computer Science, IT, or related fields and possess at least 4 years of experience in mobile and web application support. If you are passionate about working on challenging projects and delivering value to customers, we encourage you to apply by sending an email to careers@ushyaku.com.,
Posted 6 days ago
1.0 - 6.0 years
5 - 6 Lacs
Bengaluru
Work from Office
Share your CV at: sharina.qureshi@pagarbook.com We're Hiring: Inside Sales Associate | Location: HSR Layout, Bangalore Join our fast-growing team at PagarBook Indias leading attendance & payroll software platform for SMEs across industries like Manufacturing, Retail, Hospitality, and Logistics. Backed by Sequoia Capital and other marquee investors, PagarBook is revolutionizing how small and medium businesses manage their workforce. We’re looking for Inside Sales Associates who are motivated, proactive, and eager to grow in a high-performance environment. What You’ll Do: Generate and qualify leads through calls, emails, and follow-ups Understand customer needs and offer suitable product solutions Conduct virtual demos and help close deals Collaborate with the sales team and meet quarterly targets Maintain a healthy pipeline through CRM tools What We’re Looking For: 1-3 years of inside sales experience (preferably in SaaS/B2B) Excellent communication, listening, and presentation skills Strong phone presence and comfort in handling high call volumes Experience with tools like Salesforce, HubSpot, Zoom, etc. A go-getter attitude and a passion for sales! Location : On-site – HSR Layout Sector 1, Bangalore Contact : Call or WhatsApp your resume to 9606981280 Share your CV at: sharina.qureshi@pagarbook.com Know someone who might be a good fit? Feel free to tag them or share this post – referrals are welcome!
Posted 1 week ago
2.0 - 7.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Responsibilities: * Collaborate with marketing team on campaigns & events * Manage sales pipeline from lead generation to closure * Achieve revenue targets through B2B software solutions * Train & develop sales team for success Sales incentives Travel allowance Performance bonus
Posted 1 week ago
8.0 - 13.0 years
7 - 12 Lacs
Kochi
Work from Office
Greetings from JTSi Technologies India Pvt Ltd! We JTSi Technologies India Pvt Ltd, a US based MNC IT Co at Kochi Infopark are urgently looking for a Sales Manager for our operations in Kochi. The incumbent must be well experienced in end to end sales activities for a reputed organisation dealing with IT Products [ ERP SaaS ] and IT Services [ Resource Augmentations ] with strong communication skills and US clients handling exposure. JTSi Technologies India Private Limited is a US based IT Co, with 20+ years into business. Our global offices are in Washington DC & New Jersey USA, and our Indian HQ is in Bangalore. Designation : Sales Manager [ IT Products & Services ] Qualification : Graduation Preferably MBA Skillsets : Sales Management for IT Products [ ERP SaaS ] and IT Services [ Resource Augmentations ] Experience : Minimum 7 to 10 Years Place of Posting : Infopark, Kochi / Remote. Shift Time : 06.30 PM 03.30 AM IST Roles and Responsibilities. 1. Attend business opportunities including staff augmentation (offshore) and ERP (SaaS/Cloud) system design and implementation referred through the US office sales team 2. Discuss the entire sales cycle including client communication, scheduling, scope preparation (SOW), proposal preparation, and attend sales meetings 3. Discuss ERP workflows and business process as needed 4. Broker discussions between the US client and team India 5. Maintain price list and discuss pricing with the US clients 6. Align discussions between JTSi sourcing team, format resume, and submit qualified resources 7. Present JTSi profile to a prospective client 8. Update sales journal and update stakeholders as needed 9. Weekly report on every account to be shared with stakeholders 10. Build contacts with potential clients to create new business opportunities 11. Staff augmentation and account management 12. Keep the prospective client database updated 13. Facilitate sales presentations and communications for new business opportunities 14. Research and identify any new market opportunities 15. Increase client database, manage and maintain client relationship 16. Setting goals for self and team, thereby developing strategies to meet those goals. Thanks and Regards, Recruitment Team JTSi Technologies India Private Limited, Third Floor, Thapasya Building, Kochi Infopark. Contact : +91 484 4070368 | E Mail : careers@jtsiindia.com | Web : www.jtsiindia.com
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
kolkata, west bengal
On-site
We are looking for a highly motivated and results-driven Junior Business Development Executive with an MBA in marketing. You will be tasked with identifying new business opportunities, fostering relationships with potential clients, and boosting revenue growth within India. This position is open to freshers who meet the requirements. The ideal candidate should hold an MBA in Marketing or a related field, possess a deep understanding of software products, technologies, and industry trends, and exhibit excellent communication, presentation, and negotiation skills. We are seeking individuals who are self-motivated, proactive in prospecting, and adept at building and maintaining relationships independently. As a Junior Business Development Executive, you will enjoy a competitive salary package along with performance-based incentives of up to 2% of the Project Value for every successful conversion. Please refrain from applying if you have previously submitted an application for a similar role or if you are not genuinely interested in the job opportunity. This is a full-time position that offers benefits such as cell phone reimbursement, a flexible schedule, and paid sick time. The preferred education level is a Bachelor's degree, and prior experience of at least 1 year in business development within the software and IT sector is preferred. The work location for this role is in person.,
Posted 1 week ago
3.0 - 5.0 years
5 - 8 Lacs
Gurugram
Work from Office
About the Role: We are looking for a skilled and detail-oriented Technical Content Writer to join our Marketing team. You will be responsible for producing high-quality content that clearly communicates complex technologies in a simplified, engaging, and value-driven manner. The ideal candidate will have a flair for storytelling with a strong grasp of B2B technology domains, especially in enterprise software, AI, and smart infrastructure solutions. Key Responsibilities: Create Technical and Marketing Content: Develop content including brochures, case studies, landing pages, whitepapers, product one-pagers, LinkedIn posts, email campaigns, and technical blogs. Translate Technical Concepts into Business Value: Work closely with product, tech, and sales teams to translate product features and technical architecture into benefits-driven, audience-specific narratives. Own Content for Strategic Campaigns: Contribute to positioning and messaging for enterprise offerings such as network monitoring tools, application performance platforms, and private 5G use cases across industries. SEO & Platform Understanding: Optimize content for digital visibility and engagement; familiarity with LinkedIn content strategy, website CMS, and basic SEO principles is preferred. Support Sales Enablement: Craft pitch decks, solution briefs, and mailers targeted to different decision-maker personas (CXOs, IT Heads, System Integrators, MSPs, etc.). Maintain Brand Voice and Tone: Ensure all content aligns with the brands tone - professional, clear, human, and innovation-focused. Preferred Skills & Qualifications: Bachelor's/Master’s degree in Communications, English, Engineering, or a related field 3+ years of experience in B2B technical content writing or marketing communications Strong understanding of networking technologies, SaaS platforms, enterprise IT, or telecommunications Ability to craft content tailored to varied formats and buyer personas Experience collaborating with marketing, sales, product, and engineering teams What We’re Looking For: A strategic thinker who can balance creativity with technical depth A storyteller who can simplify complexity without diluting the message A self-starter comfortable with fast-paced environments and cross-functional collaboration Someone passionate about turning tech innovation into business impact through words Join us if you’re excited to shape how the world sees the next generation of intelligent, scalable, and secure tech solutions.
Posted 1 week ago
2.0 - 4.0 years
3 - 4 Lacs
Noida
Work from Office
Responsibilities: * Manage full cycle recruitment process from sourcing to offer acceptance * Source top talent through various channels * Conduct interviews and assess candidate fit with company culture Provident fund
Posted 1 week ago
1.0 - 3.0 years
2 - 7 Lacs
Hyderabad
Work from Office
Responsibilities: * Manage software product portfolio * Lead end-to-end sales process from lead generation to closure * Collaborate with IT marketing team on campaigns & strategies hr@techlanditsolutions.com
Posted 2 weeks ago
0.0 - 2.0 years
36 - 54 Lacs
Mumbai
Work from Office
Assist Logi-Sys ERP users with queries and troubleshooting Track and manage customer support tickets efficiently Basic technical skills for ERP system suppor Ability to enhance customer experience and satisfaction
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
You are looking for a seasoned Senior Sales Executive to autonomously drive B2B sales in the Africa region. In this role, you will be responsible for revenue generation by engaging partners, converting opportunities, and managing accounts. Previous experience in selling software products or solutions, particularly in ITSM, AIOPS, or NMS domains, along with a solid grasp of international sales dynamics is essential. Your key responsibilities will include owning and overseeing the complete sales cycle for assigned accounts in Africa, from lead qualification to deal closure. Meeting or surpassing quarterly/annual sales targets, collaborating with regional distributors, partners, and resellers to boost pipelines, fostering long-term relationships with key decision-makers, devising and implementing territory-specific go-to-market strategies, as well as coordinating with internal teams such as Presales, Product, Marketing, and Support are crucial aspects of this role. Your expertise should encompass 5+ years of experience in B2B software sales, with exposure to international or Africa markets. It would be advantageous to have a background in selling IT solutions like ITSM, NMS, AIOps, or enterprise IT software products. A proven track record of achieving or exceeding sales targets, outstanding communication, relationship-building, and negotiation skills, proficiency in CRM tools and virtual sales platforms, as well as being proactive, organized, and capable of working independently are qualities that will contribute to your success in this role. At Motadata, we value Work-Life Balance, offering flexible working hours and a 5-day workweek. Open Communication is encouraged through an open-door policy, fostering transparent communication. Employee Connect is promoted through Fun Activity Sessions, Festival Celebrations, Annual Offsite, and Sports Events. We provide Free Hands for Innovations, where employee contributions are recognized and implemented. Additionally, we offer Family Health Insurance for our employees.,
Posted 2 weeks ago
6.0 - 10.0 years
6 - 12 Lacs
Gurugram
Work from Office
We are seeking a highly motivated and results-driven Manager for our SaaS Sales team to lead sales efforts in the US and Europe markets. As the Manager of SaaS Sales, you will be responsible for developing and executing sales strategies, managing a team of sales professionals, and driving revenue growth in these key regions. The ideal candidate possesses a strong understanding of the SaaS industry, has a successful track record in sales management, and can navigate the complexities of both the US and European markets. He/she will be working closely with the CEO and Client Engagement Team of the company. Qualification and Work Experience- Bachelors degree in business, Marketing, or a related field. MBA is a plus. Minimum of 7 years of successful B2B SaaS sales experience. Proven track record of achieving and exceeding sales targets in the Australia and/or European markets. Strong leadership abilities with a track record of building and motivating high-performing sales teams. Excellent communication and negotiation skills, with the ability to interact with diverse cultural backgrounds. In-depth knowledge of the SaaS industry, trends, and customer preferences in both the US and Europe. • Familiarity with CRM software and sales analytics tools. Key Responsibilities- Lead and mentor a team of SaaS Sales Managers and Representatives, providing coaching, support, and guidance to drive sales performance in the Australia and Europe markets. Develop and implement strategic sales plans tailored to the unique demands and preferences of the Australia and European customers. Collaborate with the Marketing team to create region-specific lead generation strategies and marketing campaigns. Identify and establish relationships with key decision-makers, strategic partners, and industry influencers in the Australia and Europe markets. Conduct thorough market research to understand customer needs, competitive landscape, and market trends in each region. Develop a strong understanding of customer pain points and present our SaaS solutions as value-driven offerings that meet their specific requirements. Represent the company at industry events, trade shows, and conferences to enhance brand visibility and generate leads. Prepare and deliver persuasive sales presentations and product demonstrations to potential clients. Oversee the sales pipeline, track key performance metrics, and provide regular sales reports to the executive team. Collaborate with the Product team to provide customer feedback and insights for product enhancement and localization. Ensure adherence to sales processes, pricing policies, and compliance standards in both the Australia and European markets. Monitor competitor activities and market dynamics to identify potential opportunities and threats in the regions. Skill Set Requirement- Self-motivated and comfortable making day-to-day decisions and an ability to display problem-solving skills and work well in a fast paced, agile environment. Proven track record of meeting/exceeding your targets in the Australia and Europe market space. Excellent interpersonal as well as written and verbal communication skills. Active listening skills and endless sense of curiosity and creativity. Strong presentation skills and should be an expert on PowerPoint. Hands-on experience working on prospecting tools such as LinkedIn Sales Navigator or any CRM Tool. Brings a strong execution headset with a track record of getting things done. Any additional courses completed/ certifications related to the domain will be an added advantage.
Posted 2 weeks ago
0.0 - 3.0 years
0 Lacs
karnataka
On-site
We are seeking a Technical Operations Specialist to deliver high-quality support to our clients within the hotel industry. You must possess a sharp attention to detail and collaborate effectively with your team to ensure seamless operations within the department. Your role is crucial in building trust with our clients, who will rely on you for prompt and accurate solutions. Your responsibilities will include responding to, managing, and resolving customer inquiries and problems submitted through a ticketing system. You will guide clients through troubleshooting steps via various communication channels until their issues are resolved satisfactorily. Moreover, you will devise and execute strategies to enhance customer experience beyond the expectations of both the hotel and its guests. Conducting client training sessions to optimize the usage of our products, setting up and configuring our solutions following established protocols, and communicating with external partners and internal stakeholders fall under your purview. It is essential to provide feedback and escalate unresolved issues to the appropriate departments within the organization. You will need to juggle multiple open issues concurrently, lead internal projects, and document operational procedures and knowledge meticulously. To qualify for this position, you should hold a BE/BSc/BCA or equivalent degree, preferably in computer science or electronics and communications. Strong problem-solving skills, effective communication abilities, and familiarity with computer systems and software products are essential. A basic understanding of DNS (A, NS, MX records, etc.) is required, along with adaptability to dynamic processes and a commitment to staying abreast of updates. You should be adept at delivering clear, step-by-step instructions both in writing and verbally. Ideally, you will have 0 to 2 years of experience in a client-facing role within a consultation or support capacity. If you meet these requirements and are eager to join a dynamic team, we encourage you to apply for this opportunity.,
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
vadodara, gujarat
On-site
You will be joining Toshvin Analytical, a company that values growth and opportunity. Our focus is on delivering top-quality services to our clients to support their business growth. As a part of our team of experienced professionals, we are seeking individuals who are bright, motivated, and dedicated to our mission. If you are looking for a long-term career opportunity with one of the leading instrumentation companies in India, we invite you to send your CV to: careers@toshvin.com As a Manager - Customer Support (RTS) at Toshvin Analytical, you will report to the Deputy General Manager CS and be based in Baroda. The ideal candidate should have 8-10 years of experience in the Analytical Service Industry. A Diploma in Electronics/Instrumentation or an MSc in Electronics is the minimum qualification required, with a preference for BE holders in Electrical/Electronics/Electronics & Communication/Instrumentation Engineering. Your responsibilities will include field servicing of advanced analytical instruments such as GCs, GC-MS, GC-Hs, GCMSMS, etc. This involves onsite installation and commissioning of hardware/software products at customer sites. You will serve as the primary contact for customers on technical, application, and service-related issues, diagnosing and resolving product performance problems. Proactively addressing potential instrument issues to prevent service interruptions is crucial. You will need to effectively communicate and escalate complex or unresolved problems to higher-level engineers, following documented practices and procedures in training customers and performing service-related tasks. Providing feedback on product failure trends and serviceability issues, training other field engineers and customers, and ensuring customer satisfaction are also key aspects of the role. Key competencies for success in this position include sincerity, hard work, excellent verbal and written communication skills (English preferred), sound technical knowledge in field servicing of analytical instruments, experience in team collaboration or management, willingness to travel extensively, and a commitment to solving customer problems and delivering high levels of customer satisfaction.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
haryana
On-site
As a Product Trainer at our company, you will have a significant impact on the learning and development of internal teams, partners, and clients to effectively utilize our product offerings. Your role will involve designing and delivering comprehensive training programs, creating support materials, conducting onboarding sessions, and continuously refining training content based on feedback. You will collaborate closely with Product, Engineering, and Marketing teams to ensure alignment in creating and maintaining training modules, documentation, videos, FAQs, and guides. Furthermore, you will lead workshops, webinars, and knowledge-sharing sessions to enhance product proficiency across various audiences. Key Responsibilities: - Develop and deliver live and recorded product training modules for internal teams, clients, and partners. - Create and update training materials such as documentation, manuals, videos, FAQs, and guides. - Conduct onboarding and refresher training sessions for new product features. - Gather and analyze feedback to enhance training content and delivery methods. - Collaborate with Product and Support teams to stay informed on product updates and enhancements. - Manage a centralized knowledge base or Learning Management System for easy access to training content. - Evaluate training effectiveness through surveys, assessments, and performance metrics. Required Skills & Qualifications: - Bachelor's degree in IT, Computer Science, Engineering, or a related field. - 4+ years of experience in product training or technical education in the IT or B2B SaaS industry. - Proficiency in software products, web/mobile applications, or enterprise platforms. - Strong presentation, communication, and facilitation skills. - Ability to simplify complex technical concepts for diverse audiences. - Familiarity with tools like Zoom, Google Meet, PowerPoint, Camtasia, or similar training tools. - Experience with Learning Management Systems is beneficial. - Self-motivated, organized, and capable of managing multiple training initiatives simultaneously. Preferred Qualifications: - Certification in training, instructional design, or technical communication. - Exposure to Agile/Scrum methodologies. - Previous experience in customer-facing training or pre-sales support is advantageous.,
Posted 2 weeks ago
0.0 - 2.0 years
0 - 1 Lacs
Ranchi
Work from Office
Responsibilities: * Collaborate with cross-functional teams on product roadmap * Manage software sales pipeline from lead generation to closure * Conduct cold calls, meetings & demos for new business opportunities Annual bonus
Posted 2 weeks ago
10.0 - 15.0 years
30 - 45 Lacs
Mohali
Work from Office
Role & responsibilities As an Engineering Manager at X4 level , you'll own delivery across multiple teams or domains. Youll mentor leads, enforce engineering rigor, and partner with Product and GTM teams to align execution with business goals. This is not a hands-off coordination role — it's a technical leadership position where you’ll shape architecture, unblock teams, and scale systems that deliver business-critical impact. Key Responsibilities Drive technical delivery across projects with measurable business outcomes Coach and grow team leads (X4s, X5s) — build a leadership bench Align engineering execution with quarterly OKRs and company strategy Own system design reviews , scalability, and production readiness Improve engineering processes: velocity, reliability, review quality Partner with PMs and Designers on roadmap and scope alignment Lead hiring, onboarding, and talent calibration across pods Cultivate a high-ownership, low-ego, feedback-driven team culture What You Bring 8–12 years of engineering experience, with 3+ years in leadership Proven ability to lead multi-team delivery and cross-functional alignment Deep experience in backend or full-stack architecture (Node.js, Go, Python preferred) Strong grasp of DevOps, CI/CD, and platform reliability Track record of developing engineering leads and scaling high-performing teams Comfortable working in fast-paced, product-led environments Strong communication skills — you can influence up, across, and down
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
faridabad, haryana
On-site
As a Sales Service Representative at Reckon Sales Pvt. Ltd., you will play a vital role in providing customer support, fostering client relationships, promoting company products, and managing sales inquiries and orders. Operating from our Faridabad office on a full-time basis, your responsibilities will encompass leveraging your strong communication and interpersonal abilities to deliver exceptional service. Your expertise in customer service and sales, coupled with your knowledge of software products and services, will enable you to build and sustain long-lasting client connections. Your organizational skills and adept time management will be essential in handling various tasks efficiently. Collaborating with the team, your positive attitude and dedication will contribute to the overall success of the sales department. While not mandatory, prior experience in the technology or software industry would be advantageous. A Bachelor's degree in Business Administration or a related field is preferred to excel in this role. Join us at Reckon Sales Pvt. Ltd. and be a part of a dynamic team that values professionalism, technical proficiency, and ethical practices, ensuring comprehensive support for our clients and business growth.,
Posted 3 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Provide first-line ERP support across Manufacturing, Inventory, Finance, GST & more. Resolve queries, guide users, log issues, and ensure timely, professional assistance to enhance user experience and support product improvement at HostBooks.
Posted 3 weeks ago
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