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Qualitykiosk Technologies logo

Application Support Engineer

3 - 5 years

3 - 4 Lacs

Hyderabad

Posted:2 weeks ago| Platform: Naukri logo

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Skills Required

RCA Application support Ticketing Excel Linux Analytical uim Incident management JIRA SQL

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hands on experience of APM (Application Performance Monitoring)Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIMExperience on Ticketing tool like Service Now, Jira, ITSMGood Knowledge of SQL and Linux and Basic understanding of JavaBasic understanding of Incident Management Process and LifecycleBasic understanding of SLA/KPIsBasic knowledge of Microsoft Excel and Power PointGood Decision making, analytical and time management skills Multitasking abilitiesAbility to work from office Ability to commute to office on self-basis Excellent communication skillsFlexibility to work in 24/7 shiftsProviding RCA for Incidents and preparing chronology Supporting Application Team with SR and extracting result from Database as required

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www.qualitykiosk.com/

IT Services and IT Consulting

Navi Mumbai Maharashtra

1001-5000 Employees

435 Jobs

    Key People

  • Venkatesh Kuppuswamy

    Managing Director

  • Hitesh Satam

    Director - New Business Development

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