Application Support Engineer

Project Role :

Application Support Engineer

Project Role Description :

Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :

Microsoft SharePoint Administration

Good to have skills :

NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification :

15 years full time educationSummary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and contributing to the improvement of application performance and stability. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve technical issues. - Provide support to end-users and address their queries and concerns. - Monitor application performance and stability, and take proactive measures to improve them. - Perform regular maintenance tasks, including system updates and patches. - Document and maintain technical documentation, including troubleshooting guides and knowledge base articles. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft SharePoint Administration. - Strong understanding of SharePoint architecture and administration. - Experience in managing SharePoint sites, lists, libraries, and permissions. - Knowledge of SharePoint workflows and customization options. - Experience in troubleshooting and resolving SharePoint-related issues. Additional Information: - The candidate should have a minimum of 3 years of experience in Microsoft SharePoint Administration. - This position is based at our Indore office. - A 15 years full-time education is required.