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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

7 - 12 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

linux unix linux shell scripting aws unix batch scheduling tools confluence oracle autosys disaster recovery dbms sql plsql tws production support servicenow unix shell scripting application support troubleshooting tivoli iwss itil jira

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Batch Scheduling Tools & Techniques

Good to have skills :NA
Minimum 7.5 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring the smooth operation of applications to support business objectives. You will engage in problem-solving activities, utilizing your expertise to enhance system reliability and efficiency while maintaining a proactive approach to service delivery. Roles & Responsibilities:- Design, configure, and manage TWS/IWS platforms.- Build and support high-availability environments in AWS.- Troubleshoot and resolve advanced technical issues related to job scheduling and platform performance.- Implement disaster recovery strategies in AWS and support business continuity.- Manage platform upgrades, patches, and performance tuning.- Provide guidance and mentorship to L1/L2 support teams.- Collaborate with vendors for patches, upgrades, and support.Professional & Technical
Skills:

- Advanced knowledge of TWS and IWS job scheduling.- Strong experience with AWS, Linux/UNIX, shell scripting, and DB2.- Expertise in disaster recovery, platform migration, and high-availability setups.- ITIL and IBM Tivoli certifications is a plus- Experience with ServiceNow and troubleshooting complex technical issues.
Additional Information:- The candidate should have a minimum of 7.5 years of experience in Batch Scheduling Tools & Techniques.Need technology experience resource who can manage the overall batch operations and orchestration. Specifically, they need someone with expertise in IBM Tivoli.- A 15 year full time education is required. Qualification 15 years full time education

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Application Support Engineer