Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP BRIM Convergent Mediation (CM) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education and good to have certification Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of the applications. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure the smooth functioning of critical business systems. - Troubleshoot and resolve technical issues in a timely manner. - Collaborate with cross-functional teams to address system-related challenges. - Contribute to the improvement of application performance and stability. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BRIM Convergent Mediation (CM). - Strong understanding of software troubleshooting and problem-solving. - Experience in analyzing and resolving technical issues within critical business systems. - Knowledge of application support best practices and methodologies. - Familiarity with incident management and change management processes. Additional Information: - The candidate should have a minimum of 7.5 years of experience in SAP BRIM Convergent Mediation (CM). - This position is based at our Bengaluru office. - A 15 years full-time education and good to have certification is required. Job Qualifications Job Qualifications 15 years full time education and good to have certification Attachments Kindly share resume to sreelakshmi.mamidi@accenture.com Show more Show less