Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Robotic Process Automation Advanced Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, problem-solving, and ensuring seamless operation of key business applications. Roles & Responsibilities: Expected to be an SME Collaborate and manage the team to perform Responsible for team decisions Engage with multiple teams and contribute on key decisions Provide solutions to problems for their immediate team and across multiple teams Lead team meetings to discuss progress and challenges Implement best practices for application support Analyze system performance and recommend improvements Professional & Technical Skills: Must To Have Skills:Proficiency in Microsoft Robotic Process Automation Advanced Strong understanding of process automation technologies Experience in troubleshooting and resolving software issues Knowledge of ITIL framework for service management Hands-on experience in scripting languages like Python or PowerShell Additional Information: The candidate should have a minimum of 5 years of experience in Microsoft Robotic Process Automation Advanced This position is based at our Coimbatore office A 15 years full-time education is required Qualifications 15 years full time education