Application Support Engineer

 About The Role  
Project Role :Application Support Engineer
Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Linux
Good to have skills :NA
Minimum 3 year(s) of experience is required
Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring that business operations run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering exceptional service to stakeholders.Roles & Responsibilities:-Install, configure, and manage Linux servers (RHEL, CentOS, Ubuntu, SUSE) in physical and virtual environments.-Perform system upgrades, kernel tuning, patch management, and OS hardening.-Manage user accounts, file systems, and permissions in secure multi-user environments.-Support virtualization platforms (e.g., VMware, KVM, Hyper-V).-Perform server provisioning, hardware troubleshooting, and network/storage configuration.-Manage DNS, DHCP, NTP, LDAP, and centralized logging (Syslog, ELK).-Deploy and manage Linux-based workloads in public and hybrid cloud environments.-Automate cloud infrastructure with Terraform, Ansible, or CloudFormation.-Support cloud-native tools and services (e.g., EC2, S3, Azure VMs, IAM, GCE).-Develop and maintain infrastructure automation scripts using Bash, Python, or PowerShell.-Use configuration management tools (e.g., Puppet, Chef, Ansible).-Ensure systems adhere to internal security policies and industry standards (e.g., CIS, NIST).-Implement and maintain firewall rules, SELinux/AppArmor, encryption, and patching.-Participate in audits, vulnerability assessments, and remediation plans.-Use tools like Nagios, Zabbix, Prometheus, Grafana, or CloudWatch to monitor infrastructure health.-Troubleshoot system performance issues, log errors, and bottlenecks.-Optimize system resources and contribute to capacity planning.-Work cross-functionally with networking, security, DevOps, and application teams.-Document system configurations, standard operating procedures (SOPs), and disaster recovery runbooks.-Participate in 24/7 on-call rotation and provide escalation support as neededProfessional & Technical
Skills:

-Category :Skills / Tools / Technologies-Linux OS:RHEL, CentOS, Ubuntu, SUSE, systemd, LVM, SELinux-Cloud Platforms:AWS (EC2, S3, IAM), Azure (VMs, NSGs), GCP (Compute, IAM)-Automation/IaC:Terraform, Ansible, CloudFormation, Bash, Python-Virtualization:VMware vSphere/ESXi, KVM, Proxmox-Containers:Docker, Kubernetes (basic understanding)-Monitoring:Prometheus, Nagios, Zabbix, Grafana, ELK Stack-Storage & Backup:NFS, iSCSI, RAID, LVM, Commvault, Veeam (optional)-Networking-IP, DNS, VLANs, Firewalls, Load Balancers-Version Control:Git, GitLab, Bitbucket-Strong troubleshooting and analytical skills.-Ability to work independently and within a global team.-Excellent communication and documentation abilities.-Proactive attitude and attention to detail.
Additional Information:- The candidate should have minimum 3 years of experience in Linux.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education