Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : PeopleSoft PeopleTools
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to end-users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of processes and solutions to enhance knowledge sharing within the team. - Engage in training and mentoring junior team members to foster their professional development. Professional & Technical Skills: - Must To Have Skills: Proficiency in PeopleSoft PeopleTools. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and resolving software issues in a timely manner. - Familiarity with database management and SQL for data retrieval and manipulation. - Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Additional Information: - The candidate should have minimum 3 years of experience in PeopleSoft PeopleTools. - This position is based at our Bengaluru office. - A 15 years full time education is required.