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Accenture
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Application Support Engineer

Application Support Engineer

Accenture

12 - 15 years

3 - 7 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

user experience software testing test automation business systems test management defect tracking automation automation tools operations troubleshooting testing methodologies testing strategies business operations reporting tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role

Project Role :Application Support Engineer

Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Test Management

Good to have skills :NA
Minimum 12 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage in troubleshooting activities, working diligently to maintain system integrity and enhance user experience across the organization.
Roles & Responsibilities:

Expected to be an SME.

Collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Expected to provide solutions to problems that apply across multiple teams.

Facilitate knowledge sharing sessions to enhance team capabilities.

Monitor system performance and proactively address potential issues.
Professional & Technical Skills:

Must To Have Skills:

Proficiency in Test Management.

Strong understanding of software testing methodologies and frameworks.

Experience with test automation tools and techniques.

Ability to analyze and interpret complex data sets to inform testing strategies.

Familiarity with defect tracking and reporting tools.
Additional Information:

The candidate should have minimum 12 years of experience in Test Management.

This position is based at our Bengaluru office.

A 15 years full time education is required.
Qualification 15 years full time education

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Application Support Engineer