Application Support Analyst

Job Description

We are seeking a dedicated and technically proficient Application Support Analyst with a strong understanding of S5/Any other SCM Solution and expertise in API integration. The successful candidate will play a critical role in ensuring the seamless operation of our systems and facilitating data transfer among various stakeholders. Key Responsibilities: Provide expert-level support for the S5/Any other SCM Solution, resolving technical issues, and ensuring uninterrupted functionality. Collaborate with system stakeholders to understand their requirements and challenges. Utilize technical knowledge to design, develop, and maintain API integrations between S5/Any other SCM Solution and other relevant systems. Monitor API performance, troubleshoot issues, and implement improvements as needed. Act as a liaison between technical teams and business stakeholders to ensure effective communication and problem resolution. Document and maintain comprehensive records of support requests, resolutions, and system configurations. Qualifications: Bachelors degree in computer science, Information Technology, or a related field. Proven experience in providing application support, with a strong focus on S5/Any other SCM Solution. Extensive knowledge of API integration and development. Strong analytical and problem-solving skills. Effective communication and interpersonal skills to collaborate with both technical and non-technical stakeholders. Detail-oriented with the ability to work in a fast-paced environment. Familiarity with PLM, PIM, or other relevant systems is a plus. Certifications in relevant technologies or systems would be advantageous. Must have skills: Exp in S5/Any other SCM Solution. API.