Application Support Analyst (Multiple Openings)

🛠️ Application Support Analyst (Multiple Openings) 📍 Location: Delhi 💼 Type: Full-time | Remote Industry: AI Product Company (via Ishwa Consulting) About the Role We are hiring Application Support Analysts (multiple positions) for a fast-growing AI product company. This is a tech-functional role, ideal for professionals who enjoy troubleshooting, working with APIs, and keeping systems stable. Key Responsibilities Monitor and support live web applications and backend systems Respond to technical issues from users and internal teams Investigate bugs using API tools and system logs Document issues, fixes, and known resolutions Coordinate with developers and QA for escalations Conduct data validations and basic API testing What We’re Looking For 3–6 years of experience in application or technical support Strong skills with tools like Postman, SQL, and JIRA Good understanding of web applications and backend interactions Clear communication and structured problem-solving approach Good to Have Basic scripting knowledge (Python or Shell) Familiarity with cloud environments and system monitoring If you're looking to build your career supporting real products with real users, this is the right space. #ApplicationSupport #TechSupport #RemoteJobs #Hiring #IshwaConsulting #ProductSupport #APIs #SupportEngineer #IndiaJobs #SoftwareSupport Show more Show less