Application Management - COTS

The Application Management - COTS position at Reliance Industries Limited is a full-time, junior-level role based in Navi Mumbai. You will be responsible for managing the lifecycle of Commercial Off-The-Shelf (COTS) software applications. Your key tasks will include software configuration, deployment, user training, and maintaining high-quality standards. To excel in this role, you should have a minimum of 1 year and a maximum of 3 years of experience in managing COTS applications. Your proficiency in software configuration will be essential to customize COTS applications according to business requirements. Additionally, you will need to demonstrate expertise in vendor relationship management to ensure service quality and contractual compliance. As an Application Management - COTS professional, you will play a crucial role in application deployment, ensuring seamless integration within system environments. Your strong incident management skills will be vital for identifying and resolving issues efficiently within specified timeframes. Moreover, your ability to adapt applications to evolving business needs through change management will be pivotal in maintaining operational continuity. You will also be responsible for system integration, ensuring compatibility and interfacing between new and existing systems. Facilitating user training sessions to promote effective application usage and knowledge transfer will be part of your routine tasks. Your strong quality assurance capabilities will ensure the maintenance of high standards and reliability of applications. Key Responsibilities: - Manage the configuration and deployment of COTS applications to align with business requirements. - Maintain effective communication and relationships with software vendors for ongoing support and updates. - Resolve application-related incidents promptly to minimize downtime and disruptions. - Implement change management processes to accommodate evolving business processes and requirements. - Conduct system integrations to ensure seamless interoperability between various application environments. - Provide comprehensive training sessions to users to enhance their skill sets and confidence. - Perform rigorous quality assurance checks to uphold application reliability and performance. - Generate documentation and prepare reports related to application management activities. Join Reliance Industries Limited and be part of a dynamic team driving innovation and growth in sectors like hydrocarbon exploration, telecommunications, and retail. Your contributions will positively impact lives worldwide as we continue to lead as the world's largest polyester yarn and fiber producer. Visit our website at www.ril.com for more information.,