Application Expert -Logistics Warehouse Partners

WHAT YOU'LL DO

As an Application Expert in Warehouse 3PL Global, you will be instrumental in driving initiatives from concept to completion. Your role will focus on ensuring smooth integration between our partners Warehouse Management System (WMS) and HM s internal systems. You ll collaborate closely on gathering requirements, supporting the design phase, and testing warehouse processes to ensure seamless operations.

Key Responsibilities

• Collaborate with warehouses to gather requirements, conduct tests, and document processes.
• Coordinate and perform system integration tests with WMS and related systems.
• Contribute to improvement projects in partnership with the 3PL Global product team.
• Work closely with WMS/3PL partners to ensure smooth integration within the HM ecosystem.
• Foster engagement with both internal and external stakeholders across global locations.
• Partner with the product manager and other cross-functional teams to share best practices, discuss design solutions, and drive continuous improvement.

Who You'll Work With

In the Warehouse 3PL Global product team, you will collaborate with logistics warehouse partners (3PL) on various projects and continuous improvement initiatives. This could include tasks such as setting up new warehouses with either new or existing 3PL partners or integrating new sales channels, like a new marketplace.

The 3PL Global team oversees and collaborates with our 3PL partners across the Americas and APAC regions.

You'll work closely with the Product Manager, Service Owner, Business Expert, Software Engineers and other Application Experts within the team, as well as with cross-functional teams.

Who You Are

We are looking for people with

• 3-6 years of experience in application support for SaaS applications.
• A proven track record in stakeholder management and coordination.
• Hands-on experience working with WMS solutions.
• Familiarity with eCommerce operations and processes.
• A solid understanding of the Azure cloud platform.

And people who are

• Strong team players with excellent interpersonal skills.
• Proactive, self-driven, and motivated to take initiative.
• Detail-oriented, organized, and able to manage multiple tasks efficiently.
• Adaptable and open to change in dynamic environments.
• Problem solvers with a strategic, solution-focused mindset.
• Capable of thriving in a fast-paced, ever-changing environment.

WHO WE ARE

HM is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

Help us re-imagine fashion and together we will re-shape our industry. Learn more about HM here .

WHY YOU'LL LOVE WORKING HERE

At HM , we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

We offer all our employees at HM attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our HM brands in stores and online. Brands covered by the discount are HM (Beauty and Move included), COS, Weekday, Monki, HM HOME, Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our HM Incentive Program - HIP. You can read more about our HM Incentive Program here .

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

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