9 Appd Jobs

FICO (NYSEFICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity As a Customer Support Engineer, you will provide remote technical support to internal and external clients globally for both hosted and on-premise solutions by supporting our diverse product portfolio.Youll collaborate through innovation with IT, operations teams, product development and product management. VP, Customer Support. What Youll Contribute Take full ownership of client reported incidents, understanding business and technical impacts on clients. Formulate technical and application solutions according to contractual Service Level Agreements with clients. Be able to manage and resolve highly complex issues, acting as a liaison between engineering and consulting teams. Assume a leadership role with clear effective communication when working with clients to resolve issues. Maintain and determine ways to improve the customer experience, demonstrating a strong client-focus. Formulate changes to FICO products and services to reduce client impact. On-board customers to FICOs support portal and process. Manage work assignments, priorities, and schedules with input from management. Act as the intermediary between internal/external clients and management and be the point of escalation. Co-ordinate across other FICO products, platforms, and functions to ensure a seamless client experience. Understand commercial and relationship impacts to FICO when dealing with clients. Advocate as a change agent, to drive improvements across the support function. Be available for On-Call duties where required. Support Cloud and on-premise deployments of the FICO Decision Modeler, and User Interfaces (UI), using supported technologies. What Were Seeking Basic concepts of Java & Object Oriented Concepts. Linux commands, any APM monitoring tools (AppD preferred), Kibana. Knowledge of Webservices (RESt/SOAP). Basic knowledge of reading heap, thread dumps and databases trace files. Excellent customer interaction skills and fluent in English. Excellent verbal and written skills. Ability to prioritize and manage multiple incidents. Be able to work under pressure. Exposure to AWS or any cloud related technologies, Docker, Kubernetes & kubectl. Good understanding in troubleshooting multi-tier enterprise applications and SaaS solutions. Proficiency in tuning applications. Ability to prioritize and manage multiple incidents Be able to work under pressure. Our Offer to You An inclusive culture strongly reflecting our core valuesAct Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today Big Data analytics. Youll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide Credit Scoring FICO Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security 4 billion payment cards globally are protected by FICO fraud systems. Lending 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICOs solutions, placing us among the worlds top 100 software companies by revenue. We help many of the worlds largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people just like you who thrive on the collaboration and innovation thats nurtured by a diverse and inclusive environment. Well provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and were proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they dont meet all stated qualifications. While our qualifications are clearly related to role success, each candidates profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to theFICO Privacy policy at https://www.fico.com/en/privacy-policy

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Micro Focus LoadRunner Good to have skills : HP Service Managment, HPSM Architecture and ConfigurMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer (Tester), you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. You will perform continuous testing for security, API, and regression suite, create automation strategy, automated scripts, and support data and environment configuration. Participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Develop and execute automated test scripts.- Collaborate with cross-functional teams to ensure quality deliverables.- Identify and report software defects.- Analyze test results and provide recommendations for improvements.- Stay updated with industry trends and best practices. Professional & Technical Skills: - Must To Have Skills: Hands On experience in Micro Focus LoadRunner.- Experience in Monitoring /Profiles tools - APPD, DynaTrace, Jprofiler- Experience in Workload Modelling- Exp in AWR report Analysis, Heap Dump Analysis, Thread Dump Analysis- Strong understanding of performance testing methodologies.- Experience in load testing web applications.- Knowledge of scripting languages like JavaScript or Python.- Hands-on experience with test automation tools.- Familiarity with Agile and DevOps practices. Additional Information:- The candidate should have a minimum of 3 years of experience in Micro Focus LoadRunner.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About this role: Wells Fargo is seeking a Senior Systems Operations Engineer In this role, you will: Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area Contribute in increasing system efficiencies and lowering the human intervention time on related tasks Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability Work with vendors and other technical personnel for problem resolution Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability Required Qualifications: 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Advance understanding of application monitoring stack (Logs, Metrics, Events, Traces, Alerts) and ability to visualize and setup end to end observability (Infra and App components) Strong experience in using industry standard monitoring tools (AppD, Splunk, ELK, APM, Grafana, Prometheus, Etc) Experience in deploying the application to cloud platforms Experience in using CI/CD tools like Jenkins, Gradle, Groovy and Maven Experience in CM tools like Ansible and Puppet Proficient in one of the programming Languages (Java and Python) Knowledge of Web services Experience in working Agile methodology Proficient in multiple infrastructure technologies Job Expectations: Design, code, test and deliver software to automate manual operation work Partner with different application teams throughout the life cycle to understand their application infrastructure monitoring and apply site reliability principles to baseline and set up SLOs for critical components. Identify application patterns and analytics in support of better service level objectives Design automated software and product upgrades, change management and release management solutions Other responsibilities extend to application deployment, change management, incident management, capacity upgrades, reporting, system integrations and essentially ensuring the availability of a stable and performing platform used by development and technology across the firms Design self-healing and resiliency patterns. Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents Experience in running the chaos experiments Experience in measuring the reliability stack using SLI, SLO and Error budget Hands on experience in Linux Database experience - hands on in Oracle SQL, Pl/SQL, Mongo DB DevOps experience Very good experience on Autosys Knowledge of Abinitio Exposure to tools like Service Now, JIRA Hands on experience in Ansible, Python, Shell Scripting Familiarity with NDM, SFTP Basics of Networking

About this role: Wells Fargo is seeking a Lead We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow In this role, you will: Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Sound Platform operation skills including automation exposure to ansible, python. Knowledge of tools like AppD, Splunk, Dynatrace With ability to manage small teams towards common goals Job Expectations: Must be flexible to work in shifts, Follow the sun model (only Day shifts)

In this role, you will: Lead complex, broad impact initiatives including provision of high level systems consultation for the technology teams Work as key participant in large scale planning of computer systems and network infrastructure for Systems Operations functional area Review and analyze complex technical challenges, as well as escalated support issues related to core business solutions that require in depth evaluation of multiple factors, such as alternatives, enhancements, periodic systems reviews, or improvements to existing systems Make decisions on technical changes and enhancements Consult with engineering team on change design requiring solid understanding of technical process controls or standards that influence and drive new initiatives Collaborate and consult with technical peers, colleagues, and mid to more experienced level managers to resolve systems support issues and achieve goals Required Qualifications: 5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Sound Platform operation skills including automation exposure to ansible, python. Knowledge of tools like AppD, Splunk, Dynatrace With ability to manage small teams towards common goals

Description: Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements Requirements: Mandatory Skills : "Java, Docker, Kubernetes, NFS v4, AWS stack (EKS), Redis, Message Broker/Queuing technologies (activemq), basic Web Services technologies (Rest, SOAP, WSDL), Replicated, GIT, Maven " Good to have Skills : "Bamboo/Jenkins/Harness, Ansible, Snyk, SonarQube - NewRelic, AppD, Splunk - Google Suite, Slack, Atlassian Suite (Jira, Confluence)" Job Responsibilities: Mandatory Skills : "Java, Docker, Kubernetes, NFS v4, AWS stack (EKS), Redis, Message Broker/Queuing technologies (activemq), basic Web Services technologies (Rest, SOAP, WSDL), Replicated, GIT, Maven " Good to have Skills : "Bamboo/Jenkins/Harness, Ansible, Snyk, SonarQube - NewRelic, AppD, Splunk - Google Suite, Slack, Atlassian Suite (Jira, Confluence)" What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Dynatrace Administrator L2 (B3) Dynatrace Administration & Development Managed services Support / Administration of Dynatrace (DT) Platform (Prod / Dev / Staging Environments) Perform Daily BAU tasks for managing the Dynatrace environment. Data onboarding / Instrumentation of IT / Business Applications & Infrastructure Monitoring Install and configure APM tools, including agent deployment, instrumentation, and integration with various application stacks. Conduct performance analysis and troubleshooting of applications to identify bottlenecks and areas for improvement. Develop custom dashboards, reports, and alerts to monitor and track key performance indicators (KPIs). Collaborate with cross-functional teams, including developers, operations, and business stakeholders, to drive APM best practices and continuous improvement. Stay up to date with the latest trends and advancements in APM tools, technologies, and methodologies. Document SOP?s covering Deployment / Development / BAU tasks. Good understanding and experience on: Strong experience in implementing and managing Dynatrace solution. Proficiency in configuring and customizing Dynatrace to monitor various application stacks, including web, mobile, and cloud-based applications. Solid understanding of application performance metrics, tracing, and profiling techniques. Experience in configuring End user monitoring (Synthetic / Real user Monitoring) Expertise in troubleshooting performance issues, conducting root cause analysis, and implementing performance optimization strategies. Proficient in working with various DT monitoring agents, setting up instrumentation, and integrating APM tools with application frameworks and platforms. Excellent problem-solving and analytical skills to diagnose complex performance issues and recommend effective solutions. Strong communication and presentation skills to effectively communicate technical concepts and findings to both technical and non-technical stakeholders. Ability to work collaboratively in cross-functional teams and manage client relationships effectively. Dynatrace Professional / black belt certified. Understanding of cloud-native architectures and the ability to monitor applications in cloud environments. Familiarity with other APM Tools (APPD / New Relic, HP Stack,..) Familiarity with scripting languages like Python or PowerShell for automation and extending APM tool functionality.

Sr Production support engineer Requirements: • Hands-on Linux experience - Must • Logging tool like ELK. - Must • Application servers(weblogic/jboss), web servers (nginx/apache web server), - Must • Scripting experience (Shell Scripting and Python) - Must Job Description: • Monitoring and alerting tools like AppD, Grafana, Prometheus and Zabbix. • Queries execution experience (Good if postgres/mongodb/Oracle) • Incident Management experience • Good troubleshooting skills

Primary Skillsets:Site Reliability Engineer(SRE) Application Support, Ansible, Splunk, Dynatrace (OR) AppDymanics Secondary Skills:Kibana, Elastic APM, Prometheus Location:Hyderabad / Chennai / Bangalore Level:SA / M About The Role :: 7+ years of software engineering experience 7+ years of application development and implementation experience 7+ years of application production support experience 2+ years of experience performing Linux/Unix/Windows Server, or security device, builds and configuration 2 + years of experience developing or supporting IT Service Management solutions (e.g. Incident Management, Change Management, Asset Management and Configuration Management) Experience with APM tools like Dynatrace, AppD, Elastic APM Experience with Splunk, Kibana, Prometheus Experience with Automation tools like Ansible Request to pre-screen the profiles with the below questioners and share profiles on high priority. List of technologies worked on List of Tools worked on SPLUNK How did you use the tool from your application standpoint. How can we create dashboards, alerts. As a platform support engineer, what are the different parameters you will want the application team to write into splunk logs. As a platform support engineer,what will you check in the logs, before giving a sign-off for PROD Deployment App Dynamics How did you use the tool from application standpoint Recent past scenarios where AppD helped in troubleshooting As a platform support engineer, what type of alerts can you set in AppD and why Grafana How did you use the tool from application standpoint What value-add did you get Recent past scneario where Grafana was used APIGee How did you integrate this in your app What value add did you get or implement As a platform support engineer,how will you troubleshoot a transaction in APIGee Have you heard of Denedo(my reply was YES) What does the tool do? Have you had any hands on? (Training has been scheduled to happen soon. A list of requirements are being worked by another SCRUM Team) How would you handle a scenario where the application is underperforming in cloud? If you should use any tools, what will they be? How would you handle a scenariowhere the application is underperforming in Virtual Machines?If you should use any tools, what will they be? How would you handle ascenariowhere the SQL Query in the application is underperforming? How would you handle an issue thats happening only in PROD and not in any other region? Did you troubleshoot issues in any other Operating Systems apart from Windows? Platform Support work is not like a 9-5 job and you will have to be available 24/7 sometimes in shifts, and weekends. Why would you want to get into this area from Application Development?