API Integration Support

Require Integration (Seller Support – Techno Functional) for Lumina Datamatics in Andheri Seepz

Grade: S02 / S03
CTC: Up to 8 LPA
Interview: Virtual
Shift: 5 days working | Any shift (8.5 hrs)

Role Overview
Seller Support (Techno Functional) Associate – Primary support for e-commerce sellers & solution providers. Focus on API Integration + Troubleshooting with strong client interaction.

Key Responsibilities

• Partner Support – Handle seller & SPOC queries
• Communication – Phone / Email / Chat (US English)
• Technical – Analyze code, perform API integrations, resolve issues
• Documentation – Integration specs, user guides
• Relationship Management – Build productive partner relations
• Cross-functional Liaison – Work with CS, Merchandising, Payments, Tech teams
• Performance – Maintain quality, FCR, productivity & attendance

Skills Required

• Programming – C, C++, Java, HTML, JS, SQL, PeopleCode
• Strong in API Integration & Troubleshooting
• MS Office (Excel), Web browsers
• Logical reasoning, data handling

Preferred Profile

• Techno Functional with coding knowledge
• Neutral accent, strong US English (written + verbal)
• Client-facing / Seller interaction experience (North America market is a plus)

Job Type: Full-time

Pay: Up to ₹800,000.00 per year

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person