APAC Aladdin Support, AVP

APAC Aladdin Support, AVP

Position Overview

Job Title: APAC Aladdin Support

Corporate Title: AVP

Location: Pune, India

Role Description

The APAC Aladdin Support role is responsible for providing support for portfolio managers, traders using BlackRock Solutions (BRS)s Aladdin. This role ensures that APAC Aladdin users can fully leverage Aladdin for order management, trade execution, risk analytics, and compliance monitoring. The analyst will work closely with Aladdin users in Investment team, Operations and Compliance team, to resolve production issues coordinating with the vendor and DWS global Aladdin SMEs. Besides Aladdin support, the role periodically involves taking the lead on, or contributing to, various regional projects.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Serve as the primary contact for DWS APAC portfolio managers, traders, operations and compliance users for all Aladdin-related inquiries, covering trading hours in APAC time zone.
• Coordinate day-to-day issue solving in order management, trading workflows, compliance rules modules, working with BRS and DWS global Aladdin SMEs.
• Support onboarding of portfolios and guide the setup needed for all Aladdin configurations, e.g. Portfolio setup, investment guidelines, trade executions and user access.
• Liaise with local BRS Aladdin representatives to track enhancements and ensure service level.
• Support interfaces between Aladdin and local fund accounting systems, working with the team members in charge of local fund accounting applications.
• Partnering with DWS Aladdin SMEs from other regions regarding global Aladdin platform topics.
• In addition to daily support responsibilities, the role leads or takes part in the various projects in the region.

Your skills and experience

Required

• Bachelor's degree in finance, economics, computer science, engineering, or a related field.
• More than five years of experience in asset management, trading support, order management system/execution management system, or investment technology.
• Strong understanding of investment products (equities, fixed income, FX, derivatives).
• Hands-on experience with Aladdin or similar order management platforms (Charles River, SimCorp, etc.).
• Solid knowledge of trade lifecycle, risk analytics, and portfolio management workflows.
• A strong service-oriented mindset with a willingness to assist others.
• Proactive problem-solving ability to think quickly under pressure.
• Strong ownership and accountability for issues from start to finish.
• Collaborative work style with cross-functional teams across Investment, IT, and Operations.
• Clear communication with both technical teams and business users.

Preferred

• Experience working directly with portfolio managers or traders.
• Knowledge of operational control frameworks and change-management processes
• General technical knowledge across key application areas, including databases, batch/job scheduling tools, and application release management.
• Chinese language skills (speaking and reading) preferred.

How we'll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.