About the Role: Area Sales Manager will be responsible for driving sales growth by promoting and selling analytical instruments to clients in industries such as pharmaceuticals, research laboratories and environmental testing. This role requires a strong understanding of technical product specifications and the ability to communicate complex information effectively to customers. Responsibilities: Develop and execute sales strategies to achieve revenue targets for Selling analytical instruments. Identify and engage potential clients through market research, networking, and cold calling. Conduct product demonstrations and presentations to technical and non-technical audiences. Collaborate with the technical support and service teams to ensure customer satisfaction. Maintain up-to-date knowledge of industry trends, competitor products, and technological advancements. Qualifications: Bachelor's Degree or equivalent experience. Previous experience in technical sales of Analytical Instruments. Previous industry experience.
About the Company Anton Paar India is looking for a Product Marketing Specialist to drive our go-to-market strategy, product positioning, and campaign execution for cutting-edge lab and process measurement solutions. This role is ideal for a strategic B2B marketer who excels at translating complex technology into clear, customer-focused messaging that drives engagement and sales. About the Role Anton Paar is a global technology leader known for innovation, precision, and customer-centricity. Join a company that empowers its people and fosters a culture of collaboration and excellence. Responsibilities Develop and execute product launch strategies Create compelling value propositions and product messaging Conduct market and customer research to inform positioning Collaborate across sales, product, and content teams Support demand generation and campaign performance tracking Qualifications Bachelor’s in Marketing or Business; MBA is a plus Required Skills 5–8 years of B2B product marketing experience (tech/manufacturing preferred) Proven ability to manage product lifecycle marketing Proficiency in marketing automation tools, CRM, and analytics platforms Strong communication, content creation, and strategic thinking skills Anton Paar is committed to diversity and inclusivity in the workplace. Learn more about our culture: How We Work Visit us at: www.anton-paar.com
About the Company Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/careers/corporations/working-at-anton-paar-india-pvt-ltd/ About the Role Job Title: Management Support Executive Reports to: Managing Director Job Overview: We are seeking a proactive, detail-oriented Management Support Executive to provide comprehensive administrative and operational support to the Managing Director and senior leadership. This role involves managing schedules, coordinating cross-functional activities, handling confidential information, and supporting strategic business initiatives. The ideal candidate will possess excellent communication skills, strong organizational abilities, and the capacity to multitask effectively in a dynamic environment. Responsibilities Administrative Support: Manage MD’s calendar, appointments and meetings, ensuring optimal time management Screen and prioritize emails, calls and correspondence on behalf of the MD Coordinate travel arrangements, accommodations and itineraries for business trips Prepare reports, presentations and other documents as needed Assist with projects, research and business initiatives Serve as a liaison between the MD and internal/external stakeholders and follow up for completion of tasks/activities Organize logistics for leadership meetings, events, and strategic sessions. Maintain strict confidentiality when handling sensitive information. Operational Support and Management: Track progress on key business goals, projects, and deadlines, coordinating with various departments for updates. Conduct research and provide insights to support executive decision-making Support the MD in managing business relationships and partnerships Assist in documentation, reporting, and presentations related to business performance and strategy Special Projects: Lead or support cross-functional special projects as assigned by the Managing Director. Coordinate project activities, timelines, and deliverables ensuring alignment with business objectives. Collaborate with internal departments and external partners to gather data, analyze information, and prepare project reports. Monitor project progress and escalate risks or issues to the MD for timely resolution. Contribute ideas and recommendations to improve project efficiency and outcomes. Confidentiality & Communication: Handle sensitive and confidential information with discretion Act as a liaison between senior management and internal/external teams Draft and review communications for team members, ensuring clarity Facilitate high-level meetings and discussions by preparing meeting agendas and tracking action items Qualifications Education: Bachelor’s degree in Business, Finance, Communications, or a related field (or equivalent experience). Experience: At least 5+ years as an Executive Assistant, Management Reporting or Project Coordination role. Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word). Experience in working with senior management. Exceptional organizational and multitasking abilities. Strong written and verbal communication skills. Ability to manage time effectively, prioritize tasks, and meet deadlines. High attention to detail and accuracy in reporting. Strong interpersonal skills, with the ability to interact with executives and team members at all levels. Professionalism, discretion and a high level of integrity. Required Skills Advanced proficiency in MS Office Suite (Excel, PowerPoint, Word). Exceptional organizational and multitasking abilities. Strong written and verbal communication skills. Ability to manage time effectively, prioritize tasks, and meet deadlines. High attention to detail and accuracy in reporting. Strong interpersonal skills, with the ability to interact with executives and team members at all levels. Professionalism, discretion and a high level of integrity. Preferred Skills Experience in working with senior management.
` About the Company Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/. Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/. About the Role Job Title: Technical Sales Manager Reports to: Business Unit – Head Job Overview: The position will be responsible for managing the respective Product Line at specified region. This will include leading the team of Product & Application Specialists, Sales persons; spearheading technical and commercial discussion with the customers so as to ensure closure of the opportunities. Responsibilities Develop and manage sales budget and annual operating budget for the assigned product lines. Support members of the sales team to fulfill their individual targets by helping in closing orders, helping with technical and application questions and guiding regarding new opportunities. Formulate and ensure execution of Sales Plan for assigned product lines. Ensure that members of the sales team are properly trained and their skills are continually being upgraded. Devise proper systems to monitor product line performance - especially in terms of Gross margin levels and Sales Pipeline. Develop marketing strategies in co-ordination with marketing department and ensure execution. Provide feedback to modify company’s offerings based on analysis of market trends and potential for increase in order intake. National Purchasing agreements with major accounts are to be initiated, managed and concluded. Conduct market and competitive analysis from relevant sources such as marketing reports and research, publications, conferences, etc. Conduct seminars, customer meets and workshops to improve support to customers. Supervise the submission and preparation of quotations and tender bids from commercial and technical aspects. Ensure that customers using instruments from the assigned product lines are satisfied. Lead the sales team and ensure compliance with AP Sales Standards described in the CRM Sales Wiki. Qualifications Prior experience in Product Management of the Analytical Instruments for at least 10 - 12 years. Overall experience for at least 14 – 18 years. Master’s/ Bachelor’s degree. Required Skills Excellent and uncompromised written and verbal communication. Must have - interpersonal, problem-solving, presentation and organizational skills. Team spirit, determination, high self-motivation and resilience. High commitment to customer satisfaction. Willingness to travel throughout India.
About the Company Anton Paar develops, produces, and distributes highly accurate laboratory instruments and process measuring systems, providing custom-tailored automation and robotic solutions. As the world leader in the measurement of density, concentration, CO2, and rheometry, Anton Paar India oversees the distribution process, encompassing sales, service, customer and application support, and logistics. For more information, please visit our website at http://www.anton-paar.com/. To gain insight into the culture at Anton Paar India, you may visit https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/. About the Role Job Title: Technical Sales Manager Reports to: Business Unit Head Job Overview: As the Technical Sales Manager, you will be responsible for managing the respective Product Line in the specified region. This role involves leading a team of Product & Application Specialists and Salespersons, as well as spearheading technical and commercial discussions with customers to ensure successful closure of opportunities. Responsibilities Develop and manage sales budget and annual operating budget for the assigned product lines. Support the sales team members in achieving their individual targets by assisting in closing orders, addressing technical and application inquiries, and guiding them on new opportunities. Formulate and execute a Sales Plan for the assigned product lines. Ensure the sales team members receive proper training and continually enhance their skills. Establish monitoring systems to track product line performance, particularly in terms of Gross margin levels and Sales Pipeline. Collaborate with the marketing department to develop marketing strategies and ensure their implementation. Provide feedback to enhance the company's offerings based on market trends analysis and potential for increased order intake. Initiate, manage, and conclude National Purchasing agreements with major accounts. Conduct market and competitive analysis using relevant sources like marketing reports, research, publications, and conferences. Organize seminars, customer meetings, and workshops to enhance customer support. Oversee the submission and preparation of quotations and tender bids from both commercial and technical perspectives. Ensure customer satisfaction among users of instruments from the assigned product lines. Lead the sales team and ensure adherence to AP Sales Standards as outlined in the CRM Sales Wiki. Qualifications Minimum 10-12 years of prior experience in Product Management of Analytical Instruments. Overall experience of at least 14-18 years. Masters/Bachelors degree. Required Skills Exceptional written and verbal communication skills. Essential interpersonal, problem-solving, presentation, and organizational abilities. Demonstrated teamwork, determination, high self-motivation, and resilience. Strong commitment to ensuring customer satisfaction. Willingness to travel extensively throughout India.,
About the Role: Area Sales Manager will be responsible for driving sales growth by promoting and selling analytical instruments to clients in industries such as pharmaceuticals, research laboratories and environmental testing. This role requires a strong understanding of technical product specifications and the ability to communicate complex information effectively to customers. Responsibilities: Develop and execute sales strategies to achieve revenue targets for Selling analytical instruments. Identify and engage potential clients through market research, networking, and cold calling. Conduct product demonstrations and presentations to technical and non-technical audiences. Collaborate with the technical support and service teams to ensure customer satisfaction. Maintain up-to-date knowledge of industry trends, competitor products, and technological advancements. Qualifications: Bachelor's Degree or equivalent experience. Previous experience in technical sales of Analytical Instruments. Previous industry experience.
The ideal candidate will be the principal point of contact for the customer. They ensure current customers have the right products, identify new markets, customer leads, and pitch prospective customers. They should have a strong understanding of the products, the sales process, excelling at generating leads, building relationships and closing deals. Responsibilities Having a comprehensive technical knowledge of the assigned products Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Qualifications Bachelor's Degree or equivalent experience Previous experience in technical sales Previous industry experience
The ideal candidate will be the principal point of contact for the customer. They ensure current customers have the right products, identify new markets, customer leads, and pitch prospective customers. They should have a strong understanding of the products, the sales process, excelling at generating leads, building relationships and closing deals. Responsibilities Having a comprehensive technical knowledge of the assigned products Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Qualifications Bachelor's Degree or equivalent experience Previous experience in technical sales Previous industry experience
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description This role is responsible for the installation and maintenance of the instruments, preventive maintenance as well as other after-sales technical support solutions to the customers. They are responsible for establishing and maintaining proper business relationships with customers in order to address their inquiries, concerns and requests from time to time. Perform installation, calibration, maintenance and repair of the instruments and parts via visits, telephone and/or email. Ensuring high level of customer satisfaction for all instruments in the assigned product lines, designated territory and customer accounts. Serving as the primary customer contact for technical and service issues for the product lines, designated territory and customer accounts. Identifying, managing and coordinating with various departments in the company to resolve customer concerns proactively. Ensuring that the maximum number of instruments from the assigned product lines and territory are covered under Annual Maintenance Contract. Taking responsibility and following-up for collection of service receivables. Quoting, negotiating and closing service contracts and repair charges with customers. Ensuring full compliance to CRM and AP Service processes, workflows and guidelines. Ensuring monitoring and managing of CRM saved searches to ensure proper check and control on various tasks. Strict adherence to all systems at AP Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Qualifications Master’s/ Bachelor’s degree Additional Information Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Job Description Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Follow-up for the collection of receivables & Earnest Money Deposit (EMD) issued Participating and assisting in organization of marketing/ lead development events such as seminars, webinars, conferences and power weeks. Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Qualifications Master’s/ Bachelor’s degree in Science, Engineering, etc. Additional Information Minimum 5 of years experience in the field Instrument sales Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description Knowledge of Online/Offline tendering systems Setup GEM portal Tender fill up and Submission Rate Analysis, Estimation & Billing Check the specification in Tender Document and GEM portal Work out the deviation if any and prepare for Prebid representation Correct Product Selection to quote in line with the specification mentioned in Tender / GEM Create an accurate Technical Compliance statement to avoid consequence in future Analyses losses/WIN and MIS for Government Dept Help management to create a winning strategy of Tender Accurate Tender application He/ She should have experience in Sales & Liaising in the government sector Must have Experienced in Government E-Market Place, Driving Sales and business opportunities through Government e-Market Place (GEM) from Central & State Govt, PSUs A candidate who has prior experience in working on the Government e-Marketplace (GEM) website will be preferred. Prepare bids according to company needs Prepare documents according to the Bid Should be able to create a profile in Government-E-Marketplace (GEM) (complete profile registration) Should be able to update product/service catalog in GEM portal Qualifications Minimum of Bachelors’ degree in any stream Additional Information Excellent communication and interpersonal skills Proficiency in online Tender portals Ability to work under pressure Uncompromising adherence to time schedule Quick and fast in handling the tasks assigned Should be a team player
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Job Description Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Follow-up for the collection of receivables & Earnest Money Deposit (EMD) issued Participating and assisting in organization of marketing/ lead development events such as seminars, webinars, conferences and power weeks. Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Qualifications Master’s/ Bachelor’s degree in Science, Engineering, etc. Additional Information Minimum 5 of years experience in the field Instrument sales Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel throughout India
Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at www.anton-paar.com Also, you may like to have a glimpse about the culture at Anton Paar India at www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Responsibilities: Develop and manage sales budget and annual operating budget for the assigned product lines. Support members of the sales team to fulfill their individual targets by helping in closing orders, helping with technical and application questions and guiding regarding new opportunities. Formulate and ensure execution of Sales Plan for assigned product lines. Ensure that members of the sales team are properly trained and their skills are continually being upgraded. Devise proper systems to monitor product line performance - especially in terms of Gross margin levels and Sales Pipeline Develop marketing strategies in co-ordination with marketing department and ensure execution Provide feedback to modify company’s offerings based on analysis of market trends and potential for increase in order intake. National Purchasing agreements with major accounts are to be initiated, managed and concluded Conduct market and competitive analysis from relevant sources such as marketing reports and research, publications, conferences, etc. Conduct seminars, customer meets and workshops to improve support to customers. Supervise the submission and preparation of quotations and tender bids from commercial and technical aspects. Ensure that customers using instruments from the assigned product lines are satisfied. Lead the sales team and ensure compliance with AP Sales Standards described in the CRM Sales Wiki Your profile: Master’s/ Bachelor’s degree What we offer: Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Team handling experience and ability to take responsibility High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India Entry: Immediately Apply now Application Form Temporarily Unavailable We are currently performing maintenance on the application form, and it is temporarily unavailable for this position. Please check back later to apply. Thank you for your understanding!
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Job Description Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Follow-up for the collection of receivables & Earnest Money Deposit (EMD) issued Participating and assisting in organization of marketing/ lead development events such as seminars, webinars, conferences and power weeks. Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Qualifications Master’s/ Bachelor’s degree in Science, Engineering, etc. Additional Information Minimum 5 of years experience in the field Instrument sales Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description This role is responsible for the installation and maintenance of the instruments, preventive maintenance as well as other after-sales technical support solutions to the customers. They are responsible for establishing and maintaining proper business relationships with customers in order to address their inquiries, concerns and requests from time to time. Perform installation, calibration, maintenance and repair of the instruments and parts via visits, telephone and/or email. Ensuring high level of customer satisfaction for all instruments in the assigned product lines, designated territory and customer accounts. Serving as the primary customer contact for technical and service issues for the product lines, designated territory and customer accounts. Identifying, managing and coordinating with various departments in the company to resolve customer concerns proactively. Ensuring that the maximum number of instruments from the assigned product lines and territory are covered under Annual Maintenance Contract. Taking responsibility and following-up for collection of service receivables. Quoting, negotiating and closing service contracts and repair charges with customers. Ensuring full compliance to CRM and AP Service processes, workflows and guidelines. Ensuring monitoring and managing of CRM saved searches to ensure proper check and control on various tasks. Strict adherence to all systems at AP Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Qualifications Master’s/ Bachelor’s degree Additional Information Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description This role is responsible for the day-to-day management of field service and support activities. He has to ensure prompt quality service, revenue generation and consistently high levels of customer satisfaction. Responsibilities And Duties First contact person within the team (i.e. customer complaints and objections, customer requests, coordination of appointments, holidays, trainings, etc.). Manages a team of Field Service Specialists, develops them, assigns and schedules work, and appraises performance. Ensures an equally team workload and an effective resources planning Manages escalated customer situations, escalating to the appropriate personnel as needed. Ensures customer satisfaction according to the Corporate Service Standard (CSS). Acts as primary technical contact for direct and indirect reports. He is responsible for coaching employees technically through logical troubleshooting processes and responsible for developing their skills. Makes different decisions, if applicable, in regards of warranty, goodwill, discounts, loaner equipment, reconstructions, etc. Responsible for CRM activities within the team and the processing time and data quality. Controls the activities according to specifications of the Service Management (i.e. processing time, orders, and data quality, etc. Organizes and leads team meeting and with the Service Management on a regular basis. Carries out a yearly Audit / Customer visit together with each service technician of the team. Contributes to the personal development by participating in job interviews and hiring processes. Contributes to the yearly Contract revenue as per Budget given. Ensures that the field staff is properly trained and their skills are continually being advanced through regular evaluations and survey feedback. Conducts staff training as appropriate. Compiles and maintains operational records, such as repair time records, repair and maintenance statistics, and test results. Reports product failure trends and/or product weaknesses to the appropriate product groups. Coordinates all necessary express operations. Qualifications Master’s/ Bachelor’s degree Additional Information Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Team handling experience and ability to take responsibility High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India A proven track record in instrument service for at least 12 - 15 years
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Job Description Direct sales of Anton Paar instruments to customers in the designated territories (industry, market segment, geography, etc.) to achieve and exceed the agreed sales budget. Serving as the primary customer contact for technical and business issues for the territories assigned and coordinating with various persons in the company to resolve them expeditiously. Maintain and manage a robust pipeline of projects. The opportunity pipeline at all times should be updated and have enough projects to accomplish the given targets. Sourcing new sales opportunities through various external (contacts, social media networking) and inbound channels (lead follow-up, outbound cold calls, sales leads provided by the head office, etc.) Having knowledge of the competitors strengths and weaknesses with regard to competitive products and activities within the assigned territory Preparing and implementing sales action plans in specific target markets. Negotiating and closing orders with the customers. Follow-up for the collection of receivables & Earnest Money Deposit (EMD) issued Participating and assisting in organization of marketing/ lead development events such as seminars, webinars, conferences and power weeks. Communicating new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff. Qualifications Master's/ Bachelor's degree in Science, Engineering, etc. Additional Information Minimum 5 of years experience in the field Instrument sales Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness to travel throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description This role is responsible for the installation and maintenance of the instruments, preventive maintenance as well as other after-sales technical support solutions to the customers. They are responsible for establishing and maintaining proper business relationships with customers in order to address their inquiries, concerns and requests from time to time. Perform installation, calibration, maintenance and repair of the instruments and parts via visits, telephone and/or email. Ensuring high level of customer satisfaction for all instruments in the assigned product lines, designated territory and customer accounts. Serving as the primary customer contact for technical and service issues for the product lines, designated territory and customer accounts. Identifying, managing and coordinating with various departments in the company to resolve customer concerns proactively. Ensuring that the maximum number of instruments from the assigned product lines and territory are covered under Annual Maintenance Contract. Taking responsibility and following-up for collection of service receivables. Quoting, negotiating and closing service contracts and repair charges with customers. Ensuring full compliance to CRM and AP Service processes, workflows and guidelines. Ensuring monitoring and managing of CRM saved searches to ensure proper check and control on various tasks. Strict adherence to all systems at AP Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Qualifications Master's/ Bachelor's degree Additional Information Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Ability to work independently and responsibly High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India
Company Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at http://www.anton-paar.com/ Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/ Job Description This role is responsible to handle the service calls and the requests for the installation and maintenance of the instruments in their respective allocated regions. He/ she will be responsbile to perform the work himself/ herself and will be the guide to their team members. First contact person within the team (i.e. customer complaints and objections, customer requests, coordination of appointments, holidays, trainings, etc.). Ensures an equally team workload and an effective resources planning. Note: the independent resource planning of each team member remains unaffected. Ensures the team members potential at its best possible use and takes into account the interest of the team. Coordinates all necessary express operations. Makes different decisions, if applicable, in regards of warranty, goodwill, discounts, loaner equipment, reconstructions, etc. Responsible for CRM activities within the team and the processing time and data quality. Controls the activities according to specifications of the Service Management (i.e. processing time, orders, and data quality, etc. Ensures customer satisfaction according to the Corporate Service Standard (CSS). Follows up customer feedbacks according to the Anton Paar service guidelines. Monitors trainings and equipment within the team and follows up any arrears. Organizes and leads team meetings on a regular basis Conducts meetings with the Service Management on a regular basis. Carries out a yearly Audit / Customer visit together with each service technician of the team. Contributes to the yearly Contract revenue as per Budget given. Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Qualifications Master’s/ Bachelor’s degree Additional Information Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Team handling experience and ability to take responsibility High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India
Description Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry. At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics. You may visit our website for more information at www.anton-paar.com Also, you may like to have a glimpse about the culture at Anton Paar India at This role is responsible to handle the service calls and the requests for the installation and maintenance of the instruments in their respective allocated regions. He/ she will be responsbile to perform the work himself/ herself and will be the guide to their team members. First contact person within the team (i.e. customer complaints and objections, customer requests, coordination of appointments, holidays, trainings, etc.). Ensures an equally team workload and an effective resources planning. Note: the independent resource planning of each team member remains unaffected. Ensures the team members potential at its best possible use and takes into account the interest of the team. Coordinates all necessary express operations. Makes different decisions, if applicable, in regards of warranty, goodwill, discounts, loaner equipment, reconstructions, etc. Responsible for CRM activities within the team and the processing time and data quality. Controls the activities according to specifications of the Service Management (i.e. processing time, orders, and data quality, etc. Ensures customer satisfaction according to the Corporate Service Standard (CSS). Follows up customer feedbacks according to the Anton Paar service guidelines. Monitors trainings and equipment within the team and follows up any arrears. Organizes and leads team meetings on a regular basis Conducts meetings with the Service Management on a regular basis. Carries out a yearly Audit / Customer visit together with each service technician of the team. Contributes to the yearly Contract revenue as per Budget given. Gaining and regularly updating a comprehensive technical knowledge of the assigned products. Identifying and transferring leads and sales opportunities to members of the sales team. Communicating new service opportunities, special developments, information, or feedback gathered through field activity to appropriate colleagues. Ensuring timely and effective communication with customers and colleagues. Assist Sales Team in conducting demonstrations, when required. Your Profile Masters/ Bachelors degree What We Offer Excellent written and verbal communication Must have - interpersonal, problem-solving, presentation and organizational skills Team handling experience and ability to take responsibility High commitment to customer satisfaction Willingness for extensive travel as per the work requirement throughout India (ref:iimjobs.com)