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6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value and that we do. Zinnia Has Over $180 Billion In Assets Under Administration, Serves 100+ Carrier Clients, 2500 Distributors And Partners, And Over 2 Million You Are Youre a highly organized and proactive technical project manager (TPM) or technical program manager (TPgM) with a strong understanding of cybersecurity. You dont just track progress, you help shape it. Youve worked in complex environments, and you know how to bring clarity to chaos. Youre comfortable driving multiple initiatives, projects and programs at once, keeping stakeholders aligned, and pushing security programs forward without losing sight of the details. Youre comfortable working with software engineers, security engineers, and senior stakeholders, and youve got a knack for solving problems that dont have a clear blueprint. You understand how to bridge technical risk and business impact through strategic security program management and clear communication. Youre Not Afraid Of Scale, And You See Security As a Key Enabler Of Trust And Innovation Not Just a Youll Do Own the delivery of security initiatives from kickoff through completion including planning, execution, and tracking. Manage several programs simultaneously, working with stakeholders to ensure alignment on goals, priorities, and plans. Develop metrics and status reports that clearly communicate progress, blockers, and risks to leadership and others. Manage and coordinate initiatives like vulnerability management, penetration testing, security champions etc. Support audit readiness and ensure that findings are remediated on time and tracked through resolution. Contribute to strategic planning for broader security programs, where applicable. Ensure alignment of security initiatives with regulatory and compliance requirements (e., SOC 1, SOC 2, NIST). Assist in budget planning and resource forecasting for security initiatives. Be a humble member of our Youll Need : 6+ years of experience in project and/or program management, ideally with a focus in Information Security or IT. Project Management Professional (PMP), Program Management Professional (PgMP) or other similar certifications. Understanding of to security concepts like vulnerability management, penetration testing, and risk management. Experience with agile development or methodology, DevOps, CI/CD and secure development lifecycle practices. Ability to clearly translate technical details to non-technical stakeholders. Strong organizational habits and attention to detail. Ability to manage competing priorities and timelines without dropping the ball. Comfortable working independently, but collaborative when it counts. Strong risk management mindset with experience facilitating risk assessments and mitigation strategies. Familiar with tracking and reporting tools like JIRA. (ref:hirist.tech) Show more Show less
Posted 2 months ago
9.0 - 12.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Summary We are seeking a highly skilled Sr. Consultant with 9 to 12 years of experience in Life and Annuities Insurance. The ideal candidate will work in a hybrid model with a day shift. This role involves providing expert guidance and solutions to our clients ensuring their business needs are met effectively and efficiently. Responsibilities Provide expert consultation on Life and Annuities Insurance to clients ensuring their business requirements are met. Develop and implement strategic solutions to improve client operations and achieve business goals. Conduct thorough analysis of client processes and systems to identify areas for improvement. Collaborate with cross-functional teams to design and deliver customized solutions. Oversee the implementation of new systems and processes ensuring seamless integration with existing operations. Monitor project progress and provide regular updates to stakeholders. Ensure all deliverables meet the highest quality standards and are completed on time. Facilitate workshops and training sessions to enhance client knowledge and capabilities. Provide ongoing support and guidance to clients addressing any issues or concerns promptly. Stay updated on industry trends and best practices to provide innovative solutions. Prepare detailed reports and documentation for clients outlining project outcomes and recommendations. Foster strong relationships with clients ensuring their satisfaction and long-term success. Contribute to the continuous improvement of internal processes and methodologies. Qualifications Must have extensive experience in Life and Annuities Insurance. Should possess strong analytical and problem-solving skills. Must have excellent communication and interpersonal skills. Should be proficient in project management and able to handle multiple projects simultaneously. Must have a proven track record of delivering high-quality solutions on time. Should be adaptable and able to work in a hybrid model. Must be detail-oriented and able to work independently. Should have a strong understanding of industry trends and best practices. Must be able to collaborate effectively with cross-functional teams. Should have experience in conducting workshops and training sessions. Must be able to prepare detailed reports and documentation. Should have a client-focused approach and be committed to their success. Must be proactive and able to address issues promptly and effectively. Show more Show less
Posted 2 months ago
3.0 years
6 - 8 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 9057 Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across the Enterprise. Database Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 3+ years of IT and Infrastructure engineering work experience. Experience (In Years) 3+ Years Total IT experience & 2+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: Should have Basic knowledge in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Basic knowledge in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Basic knowledge in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints . Basic knowledge analytical skills to improve application performance. Basic knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database platforms Other Critical Requirements Automation tools and programming such as Ansible and Python are preferrable Excellent Analytical and Problem-Solving skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
10.0 years
0 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Posted Date 30-May-2025 Job ID 9071 Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
0 years
0 Lacs
Noida
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 8908 Description and Requirements Review Google for missing data elements. Initiate request for medical via system. Ability to prioritize and maintain quality. Clear and accurate written and verbal communication (Scripted and Templatized) with stateside resources by email Ensure assigned targets are met in accordance with SLA and Internal standards. Ensure quality of transaction is in compliance with predefined parameters as defined by Process Excellence Work as a team member to meet office goals to obtain disability’s vision while demonstrating core values and meeting key measures. Ability to communicate effective with stateside stakeholders via emails & calls to have logical discussion. Analyze, validate and process transactions as per Desktop procedures (L3 & L4) for complex & non-complex work types. Ensure adherence to established attendance schedules. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
0 years
2 - 4 Lacs
Calcutta
On-site
Job summary Join our dynamic team as a Team Member where you will leverage your expertise in Selenium Cucumber Jira Watir and Ruby to drive innovative solutions in the insurance domain. With a hybrid work model and day shifts you will contribute to enhancing our processes and systems ensuring efficiency and quality in our deliverables. Your role will be pivotal in supporting our mission to provide exceptional service and solutions in the Property & Casualty Insurance and Life and Annuities Insurance Responsibilities Collaborate with cross-functional teams to design and implement automated testing solutions using Selenium and Cucumber ensuring high-quality software delivery. Utilize Jira for effective project tracking and management maintaining clear communication and documentation throughout the project lifecycle. Develop and maintain test scripts using Watir and Ruby optimizing testing processes for efficiency and accuracy. Conduct thorough testing of insurance applications identifying and resolving defects to ensure seamless functionality and user experience. Provide insights and recommendations for process improvements contributing to the continuous enhancement of testing methodologies. Engage in regular code reviews and provide constructive feedback to peers fostering a culture of collaboration and excellence. Participate in requirement analysis and design discussions ensuring alignment with business objectives and technical feasibility. Support the integration of testing frameworks with CI/CD pipelines enhancing automation and streamlining deployment processes. Monitor and report on testing progress ensuring transparency and accountability in project deliverables. Collaborate with stakeholders to understand business requirements and translate them into effective testing strategies. Stay updated with industry trends and advancements in testing technologies applying new knowledge to improve testing practices. Facilitate training sessions and workshops for team members promoting knowledge sharing and skill development. Contribute to the development of testing standards and best practices ensuring consistency and quality across projects. Qualifications Demonstrate proficiency in Selenium Cucumber Jira Watir and Ruby with a strong track record of successful project delivery. Possess a solid understanding of Property & Casualty Insurance and Life and Annuities Insurance domains enhancing testing relevance and accuracy. Exhibit excellent problem-solving skills with the ability to identify and address complex testing challenges. Showcase effective communication skills enabling clear and concise interaction with team members and stakeholders. Display a proactive approach to learning and adapting to new technologies and methodologies. Hold a bachelors degree in Computer Science Information Technology or a related field providing a strong foundation for technical expertise. Certifications Required ISTQB Certified Tester Selenium WebDriver Certification
Posted 2 months ago
0 years
0 Lacs
Jaipur
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 30-May-2025 Job ID 8480 Description and Requirements Prepare Lead Admin Report, Control Tower Report & Status Code Rejection report as per the business timelines Review the reports thoroughly and determine the required actions basis of the decision-making and defined process. Do a thorough research of the records in the reports and move to the next steps to either process or pend the transactions depending on the scenarios. Exercise judgment and product understanding to determine the appropriate handling of complex issues. Work with stateside teams/ stakeholders to calibrate, coordinate, and consolidate the reports. Adhere to the timelines strictly to meet the deadlines every time. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
0 years
4 - 5 Lacs
Jaipur
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 30-May-2025 Job ID 8740 Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Review of the beneficiary forms and enrollments forms for acceptability of claim processing Updating details with beneficiary and enrollment requests, changes, designations, and initial solicitation at implementation Sending confirmation note to the customer Research of previously submitted information when needed About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Requirements Description and Requirements TBD About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Requirements Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Requirements Description and Requirements Position Summary Resource is responsible for assisting MetLife by V ersion M anagement and code deployment (IBM UCD) to all environments . Build Tools Staff in the support of Application Development Teams. In this position resource will be supporting MetLife applications in an operational role performing on boarding applica tion s, troubleshooting build issues, and supporting the version management tool stack. Automate any of the manual build process using CI/CD pipeline . Job Responsibilities Design and implement deployment scripts in IBM UCD for various artifacts such as WAR, EAR, ZIP, JAR, etc. Handle mobile application deployments for Android and iOS platforms Provide Level 2 support for issues related to deployment automation and scripts in UCD Perform the installation of Azure DevOps agents on environment servers using Chef cookbooks Develop Continuous Integration (CI) and Continuous Deployment (CD) pipelines for various applications using Azure DevOps. Perform troubleshooting problems with the CI tool stack Assist in the on-boarding of Application Development Teams into CI/CD mechanism Handle Tanium deployments Collaborate with Software Development teams to troubleshoot issues Learn new technologies based on demand. Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills And Abilities Education Bachelor's degree in computer science, Information Systems, or related field Experience 3+ years of total experience and at least 2+ years of experience in d esigning and implementation of deployment scripts in IBM UCD Handle deployments for all environments and troubleshoot the issues Experience in mobile application deployments for Android and iOS platforms Installation of Azure DevOps agents on environment servers using Chef cookbooks Application Deployment (UCD/Tanium) Application Packaging (UCD) Troubleshooting Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Version control (GIT) Communication Experience in creating change tickets and working on tasks in Service Now About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Requirements Description and Requirements Position Summary The SQL Database Administrator is responsible for the design, implementation, and support of database systems for applications across MSSQL Dtababase platform (MSQL 2019,20222 server) Administrator is a part of the Database end to end delivery team working and collaborating with Application Development, Infrastructure Engineering and Operation Support teams to deliver and support secured, high performing and optimized database solutions. Database Administrator specializes in the SQL database platform. Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex SQL & Sybase databases. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance. Identifies and resolves problem utilizing structured tools and techniques. Provides technical assistance and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Implement industry best practices while performing database administration task Work in Agile model with the understanding of Agile concepts Collaborate with development teams to provide and implement new features. Able to debug production issues by analyzing the logs directly and using tools like Splunk. Begin tackling organizational impediments Learn new technologies based on demand and help team members by coaching and assisting. Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in SQL Server + Sybase Database Technical Skills Database Management: expert in managing and administering SQL Server, Azure SQL Server, and Sybase databases, ensuring high availability and optimal performance. Data Infrastructure & Security: Expertise in designing and implementing robust data infrastructure solutions, with a strong focus on data security and compliance. Backup & Recovery: Skilled in developing and executing comprehensive backup and recovery strategies to safeguard critical data and ensure business continuity. Performance Tuning & Optimization: Adept at performance tuning and optimization of databases, leveraging advanced techniques to enhance system efficiency and reduce latency. Cloud Computing & Scripting: Experienced in cloud computing environments and proficient in operating system scripting, enabling seamless integration and automation of database operations. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and declarative integrity constraints Strong database analytical skills to improve application performance. Should have strong working Knowledge of database performance Tuning, Backup & Recovery, Infrastructure as a Code and Observability tools (Elastic). Must have experience of Automation tools and programming such as Ansible and Python. Strong knowledge in ITSM process and tools (ServiceNow). Ability to work 24*7 rotational shift to support the Database and Splunk platforms. Other Critical Requirements Excellent Analytical and Problem-Solving skills Experience managing geographically distributed and culturally diverse workgroups with strong team management, leadership and coaching skills Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Prior experience in handling state side and offshore stakeholders Experience in creating and delivering Business presentations. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Basic Function Initiating Broker/GA/TPA, Add/Change/Remove request submitted by the group customer, sales service team and resolving the related queries/escalations for assigned brokers/GA/TPA of varying complexity. Meets quality and customer service expectation levels set by the organization guidelines. The key deliverables of the role will include but will not be restricted to the details below: Essential Functions Review of the request and form for acceptability Partnering with different stakeholders and resolve broker compensation related queries/escalations received from various departments/stakeholders through emails & calls. Updating systems with broker/GA/TPA details, commission rate and send external confirmation communication email. Implement corrective actions, as needed, to ensure correct comp release for brokers/GA/TPA Assisting vintage team members, supervisor and/ or management in developing or providing process related information, required solutions and responses About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
1.0 - 2.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Minimum 1-2 years of experience in a blended process of insurance or related industry. Communication skills – should be able to read, interpret business documents. Good oral/written communication Proficiency in English – Spoken and Written Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standardized transactions Ability to work on multiple applications simultaneously About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Basic Function The process consists of Review, research, and investigate pended Group Life claim submission with multiple coverages and complexity to determine if claim is payable in accordance with various policy provisions, manage Call-ups and outreach to groups for missing information. Essential Functions ( The key deliverables of the role will include but will not be restricted to the details below ) Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS). Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations. Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies. Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer issues swiftly and thoroughly. Actively pursue and follow up on open claims within specified timeframe. Manage and organize work to meet multiple deadlines and competing priorities to ensure department turnaround and customer satisfaction are met. Evaluate life claims to identify claim situations requiring referral to Senior Examiner. Maintain good rapport with internal and external customers by taking ownership and projecting an attitude of service. Maintain production and quality standards. Keep up to date on Group Life procedures by using the Institutional Life Claims Library and attending required training. Use Microsoft Word and Excel to obtain information required to evaluate the life claim. Provide high quality, timely service to policyholders, beneficiaries, attorneys, families of deceased employees and administration; resolve customer issues swiftly and thoroughly by offering recommendations and solutions. Handle outbound calls needed in regard to Group Life servicing. Handle customer escalations from Reviewers and solve customer problems via telephone using sound business judgment. Respond to telephone referrals submitted regarding claim issues, research the claim as necessary and provide a response to the customer. Process claims withing Payment authority Maintain production and quality standards. Utilize BIOS, GLIF Production, CDF, Calligo, EDCS, Groupfacts, WorkDesk, NetView and Accurint to update and maintain accurate data. Interpret policy provisions and manually adjudicate Group Life claims. Initiate investigations, employing both company and outside facilities to obtain information to determine validity of Group Life claims. (Such as autopsy reports, toxicology reports, accident reports, location of missing beneficiaries, medical reports, homicide investigations, etc.) Mentor new Claim Examiners on Group Life procedures and workflow. Provide UAT support for system enhancements. Update & maintain day to day Workforce Management Preparing, Reporting & Analyzing the scorecards of performance Rules-based Decision Making Customer Relationship Management Identify possible alternative solutions and select the most appropriate ones Extracting data from various sheets and preparing custom defined reports Review/generate reports to monitor performance. Monitor transactions on an ongoing basis and take corrective steps where necessary or make incremental improvements. Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle customer, employee, and internal partner escalations. Client Interaction, where required at the level of supervisors. Ensure compliance with internal policies and procedures, external regulations, and information security standards. Ensure that all agents in their process know their goals and how they are linked to the Organization’s quality policy. Motivate team members, anticipate staffing needs, acquire talent for the future, and manage attrition. Provide coaching and feedback to team members to enable them to improve their performance to raise individual and organizational capabilities. Effectively manage research/resolution/follow-ups for closure of open items. Build relationship with Onshore Management to ensure a “one-team approach”. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Prepare Lead Admin Report, Control Tower Report & Status Code Rejection report as per the business timelines Review the reports thoroughly and determine the required actions basis of the decision-making and defined process. Do a thorough research of the records in the reports and move to the next steps to either process or pend the transactions depending on the scenarios. Exercise judgment and product understanding to determine the appropriate handling of complex issues. Work with stateside teams/ stakeholders to calibrate, coordinate, and consolidate the reports. Adhere to the timelines strictly to meet the deadlines every time. About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less
Posted 2 months ago
7.0 years
4 - 9 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9050 Description and Requirements Job Responsibilities Manages design, distribution, performance, replication, security, availability, and access requirements for large and complex Oracle databases from version (11g,12c,19c and 21c (CDB/PDB and Standalone) on (Linux/AIX) Operating System. Designs and develops physical layers of databases to support various application needs; Implements back-up, recovery, archiving, conversion strategies, and performance tuning; Manages job scheduling, application release, database change and compliance; Makes use of advanced database features such as partitioning, advanced compression, multitenant architecture, etc. Design, implement and maintain automated infrastructure solutions using Infrastructure as Code tools like Ansible, Elastic and Terraform. Develop and manage of Azure DevOps CI/CD pipelines to automate infrastructure deployments using Ansible and Elastic.Provides technical advice and mentoring to staff in all aspects of database management; Consults and advises application development teams on database security, query optimization and performance. Troubleshoot and resolve, in conjunction with Operational/Customer DBAs, database application issues across production, test and development environments Customer-facing position and may require interaction with senior customer leadership on matters concerning design, engineering, or functional areas Identifies and resolves problem utilizing structured tools and techniques. Writes scripts for automating DBA routine tasks and documents database maintenance processing flows per standards. Participates in a 24X7 pager rotation, providing Subject Matter Expert support to the on-call DBA as needed Identify, participate and resolve complex Root Cause Analysis (RCA) Maintains, and administers data infrastructure security policies safeguarding information, evaluating existing data infrastructure security procedures and identifying new areas of risk. Extensive knowledge of ServiceNow ticketing system. KB article creation and maintenance, and CMDB maintenance 7+ years of experience with Performance Tuning, physical database design, database programming skills, and shell scripting Working experience with Cloud infrastructure, Elastic, Ansible, data replication and project management Working knowledge of other database technology such as UDB, Informix, PostgreSQL or MSSQL preferred Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree in computer science, Information Systems, or another related field with 10+ years of IT and Infrastructure engineering work experience. Experience (In Years) 10+ Years Total IT experience & 7+ Years relevant experience in Oracle database Technical Skills 7+ years of related work experience on Oracle 11g,12c, Oracle 19c database administrator with specific knowledge on ASM, GoldenGate, Data Guard, RMAN, Patching, AND/OR Security ,Active Data Guard and data pump 6 years Unix, Linux and Windows operating systems and 3 year’s shell scripting. Strong database analytical skills to improve application performance. Management of database elements, including creation, alteration, deletion and copying of schemas, databases, tables, views, indexes, stored procedures, triggers, and integrity constraints Engineering and support experience with PeopleSoft financials application databases and Goldengate replications. Should have strong knowledge in configuration and implementation Backup and recovery strategy as per Industry best practice using backup tools (RMAN, Data Pump, BCV and Rubrik) Expertise in database performance tuning with hands on experience on AWR, ADDM, SQLTRPT skill. Experience in Data guard configuration (DR) (Active Must have extensive experience in Database switchover and failover. Strong Experience in Cloud computing (Azure, OCI) Data security by managing roles and privileges to User and groups. Strong knowledge in configuring and implementing data replication between complex databases using Goldengate. Experience in installation and configuration of OEM Agent and monitoring. Experience in working Ticketing tools (ServiceNow) Understanding of modern IT infrastructure such as Cloud Architecture as well as Agile DevOps Framework. Ability to organize tasks for self and others, prioritize and balance tasks, and lead complex projects Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to stakeholders. Strong Automation skills and programming such as Python and Ansible Should have good experience in Database monitoring installation, configuration and monitoring using OEM and Elastic. Ability to work 24*7 rotational shift to support for production, development, and test databases Other Critical Requirements OCP 12c/19c, Azure and OCI cloud certification preferable. Should have Project management experience for creating and delivering Business solutions. Demonstrate ability to work independently and in a team environment About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
10.0 years
3 - 5 Lacs
Hyderābād
On-site
Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9066 Description and Requirements Position Summary This position is responsible for design, implementation, and support of MetLife's enterprise data management and integration systems, the underlying infrastructure, and integrations with other enterprise systems and applications using AIX, Linux, or Microsoft Technologies. Job Responsibilities Provide technical expertise in the planning, engineering, design, implementation and support of data management and integration system infrastructures and technologies. This includes the systems operational procedures and processes Partner with the Capacity Management, Production Management, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise Identify and resolve complex data management and integration system issues (Tier 3 support) utilizing product knowledge and structured troubleshooting tools and techniques Support Disaster Recovery implementation and testing as required Experience in design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Good decision-making skills Take ownership for the deliverables from the entire team Strong collaboration with leadership groups Learn new technologies based on demand Coach other team members and bring them up to speed Track project status working with team members and report to leadership Participate in cross-departmental efforts Leads initiatives within the community of practice Willing to work in rotational shifts Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor's degree in computer science, Information Systems, or related field. Experience 10+ years of total experience and at least 7+ years of experience in Informatica applications implementation and support of data management and integration system infrastructures and technologies. This includes the system's operational procedures and processes. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Good understanding in Disaster Recovery implementation and testing Design and developing Automation/Scripting (shell, Perl, PowerShell, Python, Java…) Informatica PowerCenter Informatica PWX Informatica DQ Informatica DEI Informatica B2B/DX Informatica MFT Informatica MDM Informatica ILM Informatica Cloud (IDMC/IICS) Ansible (Automation) Operating System Knowledge (Linux/Windows/AIX) Azure Dev Ops Pipeline Knowledge Python and/or Powershell Agile SAFe for Teams Enterprise Scheduling Knowledge (Maestro) Troubleshooting Communications CP4D Datastage Mainframe z/OS Knowledge Open Shift Elastic Experience in creating and working on Service Now tasks/tickets About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
0 years
0 Lacs
Hyderābād
On-site
City/Cities Hyderabad Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 29-May-2025 Job ID 9503 Description and Requirements Will Update About MetLife Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 2 months ago
9.0 years
4 - 9 Lacs
Gurgaon
On-site
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As a Senior Cloud Security Engineer , you will leverage your development, security and architecture experience to mitigate risk and enable security controls for our cloud infrastructure. You will create security controls as code and scalable security architecture, as well as working prototypes and production solutions to reduce risk in the cloud environments. You’ll build partnerships with our Site Reliability Engineering, Software Engineering and IT teams to ensure Zinnia is doing all we can to protect the company’s and our customers’ data. As a trusted advisor, you will partner with tech and business stakeholders and enable them. You will be able to coach, mentor, educate, advise on system design and architecture, implement/configure/monitor security tools, and help drive an appreciation for security. If you like to automate, shift security left, manage risk, and further enable business, then this role is for you. WHAT YOU’LL DO: Collaborate and build relationships with the product engineering and SRE teams Identify risks across all cloud environments, and assist in architectural design to mitigate risks Secure Zinnia’s cloud platforms to ensure compliance with various best practice frameworks and requirements Partner with the security team, platform and security engineers to assist in the development of a scalable threat modeling program (and conduct them as well!) for our cloud environment Develop, deploy and maintain various security tools and their SOPs Develop, evaluate, and respond to alerts and events from the security tools Adopt automation to shift security to the left and make it scalable Triage, escalate, and remediate vulnerabilities found as part of vulnerability management program Be part of an on-call rotation supporting the platform Be a humble mentor for our talented team members WHAT YOU’LL NEED: 9+ years of experience in a cloud security engineering or site reliability engineering role Extensive hands-on experience in GCP and/or AWS Extensive hands-on experience in securing Kubernetes and container orchestration technologies Experience in Python, or another programming language Experience in the development of security products or DevSecOps infrastructure Experience building and operationalizing SOAR, DevSecOps and IaC tools for cloud Familiarity with deployment automation tools such as Terraform, Helm, Atlantis, and BuildKite Familiarity with threat modeling Strong written and verbal communication skills Desire to build a cloud security program and coach junior engineers WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability #LI-SC1
Posted 2 months ago
5.0 years
4 - 9 Lacs
Gurgaon
On-site
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: Our data team serves Zinnia through data engineering, data analysis, and data science. Our goal is to help uncover opportunities and make decisions with data. We partner with all department stakeholders across the company to develop deeper predictors of behavior, develop insights that drive business strategy and build solutions to optimize our internal and external experiences. WHAT YOU’LL DO: Overseeing technological choices and implementation of data pipelines and warehousing philosophy Execute and serve as lead and/or SME on cross-organizational and cross-divisional projects automating our data value chain processes Promoting technical best practices throughout the data organization Design data architecture that is simple and maintainable while enabling Data Analysts, Data Scientists, and stakeholders to efficiently work with data. Mentor data team members in architecture and coding techniques. Serve as a source of knowledge for the Data Engineering team for process improvement, automation and new technologies available to enable best-in-class timeliness and data coverage Design data pipelines utilizing ETL tools, event driven software, and other streaming software. Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers. Ensure reliability in data pipelines and enforce data governance, security and protection of our customer’s information while balancing tech debt. Demonstrate innovation, customer focus, and experimentation mindsets Partner with product and engineering teams to design data models for downstream data maximization. Evaluate and champion new engineering tools that help us move faster and scale our team WHAT YOU’LL NEED: A Technical Bachelor/Master's Degree with 5+ years of experience across Data Engineering (Data Pipelining, Warehousing, ETL Tools etc.) Extensive experience with data engineering techniques, Python and using SQL Familiarity and working knowledge of Airflow and dbt You are comfortable and have expertise in data engineering tooling such as Jira, git, buildkite, terraform, airflow, dbt and containers as well as GCP suite, terraform kubernetes, cloud functions You understand standard ETL patterns, modern data warehousing ideas such as data mesh or data vaulting, and data quality practices regarding test driven design and data observability. You enjoy being a high-level architect sometimes, and a low-level coder sometimes You are passionate about all things data: Big data, small data, moving and transforming it, its quality, its accessibility, and delivering value from it to internal and external clients You want ownership to solve for and lead a team to deliver modern and efficient data pipeline components You are passionate about a culture of learning and teaching You love challenging yourself to constantly improve, and sharing your knowledge to empower others You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen Technologies, you will use: Python for data pipelining and automation. Airbyte for ETL purpose Google Cloud Platform, Terraform, Kubernetes, Cloud SQL, Cloud Functions, BigQuery, DataStore, and more: we keep adopting new tools as we grow! Airflow and dbt for data pipelining Tableau and PowerBI for data visualization and consumer facing dashboards. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-RS1 #LI-SC
Posted 2 months ago
5.0 years
3 - 5 Lacs
Gurgaon
On-site
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: You are a well-rounded internal auditor with a strong foundation in IT General Controls (ITGC), cybersecurity, and infrastructure risk. You’ve led IT-focused audits, but you also enjoy contributing to integrated audits that touch finance, operations, and compliance. You ask smart questions, connect the dots across systems and processes, and never lose sight of the bigger picture. You’re comfortable working with engineers and business leaders alike — translating technical issues into practical risk insights. You care about helping others grow, and you’re confident mentoring junior auditors to raise the quality of control testing. You thrive in fast-paced environments, enjoy variety in your audit work, and take pride in being both detail-oriented and adaptable. WHAT YOU’LL DO : You will be responsible for working with leadership to plan, execute, and deliver outcomes. Lead ITGC audit efforts across domains like user access, change management, backup, and segregation of duties. Provide coaching, review, and oversight to junior auditors executing ITGC testing. Collaborate with engineering, legal, and business units to review risks in APIs, digital platforms, and third-party services. Conduct and document walkthroughs, control testing, and remediation tracking aligned to audit standards. Support SOC 2 readiness assessments, including control evaluation against Trust Services Criteria. Evaluate cybersecurity, privacy, and infrastructure risks, including in cloud-native platforms (AWS, GCP). Participate in integrated audits that include financial, operational, and compliance components — even outside your core expertise. Help build audit procedures that link business processes to IT risks and technical control testing. Review API integrations, CI/CD pipelines, and DevOps practices for control coverage and potential gaps. Contribute to audit automation and data-driven testing efforts, including use of tools like SQL, Python, or Excel. Communicate audit results, risks, and recommendations clearly to stakeholders at multiple levels. WHAT YOU’LL NEED: Bachelor’s degree in Information Systems, Accounting, Finance, Engineering, or a related field. 5–8 years of progressive experience in internal audit or IT risk, including leading ITGC audits. Demonstrated ability to mentor junior auditors and ensure quality execution of control testing. Strong working knowledge of: ITGC domains: access controls, change management, backups, SDLC Cloud environments (AWS, GCP, Azure): IAM, encryption, monitoring DevOps / CI-CD practices, third-party risk, and infrastructure security Identity and access management (IAM) Logging and monitoring Vulnerability management Encryption and backup Familiarity with one or more frameworks: SOC 2, NIST CSF, ISO 27001, HIPAA, CCPA Experience participating in multi-disciplinary audits (e.g., combining financial and IT testing) Experience in working with or auditing security, DevOps, or engineering teams is strongly preferred. High-quality documentation and communication skills, including audit reporting and issue articulation. Proficiency with Microsoft Excel; experience with SQL, Python, Tableau, or GRC platforms is a plus. PROFESSIONAL CERTIFICATIONS (One or more preferred): CISA – Certified Information Systems Auditor CISSP – Certified Information Systems Security Professional CCSK – Certificate of Cloud Security Knowledge CIPP/US – Certified Information Privacy Professional – U.S. CRISC – Certified in Risk and Information Systems Control WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. #LI-UM1
Posted 2 months ago
10.0 years
0 Lacs
Gurgaon
On-site
WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: As the Assoc Director of Data Engineering, you will assume day-to-day technical leadership and people leadership responsibilities for a couple of our core business lines. You will oversee the planning, development, and maintenance of our data platform. Your role will have a high degree of collaboration with cross-functional stakeholders to determine the optimal data-driven outcomes. Your role will be pivotal in ensuring the reliability, scalability, and efficiency of our data systems, enabling data-driven decision- making across the organization. WHAT YOU’LL DO: Oversee the technological choices and implementation of data pipelines and warehousing strategies Design data sets that are simple, maintainable, and enable Data Analysts, Data Scientists, and stakeholders to work efficiently with data Lead cross-organizational efforts aimed at automating our data processes and data-as-a-service capabilities Advocate for and implement technical best practices throughout the data organization to ensure high-quality outcomes Mentor data team members fostering a culture of learning and continuous improvement Partner with other leaders to bring innovative concepts to reality and design data models for downstream data maximization Ensure reliability in data pipelines and enforce data governance, security, and protection of customer information while balancing technical debt. Evaluate and champion new engineering tools that enhance efficiency and scalability within the team. WHAT YOU’LL NEED: A Bachelor/Master’s Degree in Computer Science or related field with 10+ years of experience in Data Engineering. Extensive experience with data engineering techniques, including proficiency in Python and SQL. You are acquainted with designing custom Machine Learning (ML) pipelines that integrate into production environments that are customer facing. You have experience working on product teams but also collaborating with other data science team members. You can communicate with a team and articulate ideas to both team members and non-technical stakeholders. Strong Working knowledge of Airflow, dbt, Jira, Git, and Data Warehousing tools (BigQuery, Snowflake) Experience in tools such as GitHub Actions, Terraform, containers Proven track record in leading data engineering teams, mentoring staff, and promoting a culture of learning and teaching . Demonstrated ability to take risks when seeking novel solutions to complex problems and to persist in the face of roadblocks. Technologies you will use & must be well-versed with: Python for data pipelining and automation Airbyte and Airflow for ETL purposes. GCP or AWS platforms utilizing tools like Terraform, Container services (GKE/EKS), Cloud Functions / Lambda, BigQuery/Snowflake dbt for data modeling. PowerBI for data visualization and consumer-facing dashboards. WHAT’S IN IT FOR YOU? At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability #LI-RS1
Posted 2 months ago
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