Job Location : Nasik / Raikotte Job Summary : The Vegetable Purchaser will be responsible for sourcing, negotiating, and coordinating. Key Responsibilities : * Source and procure a wide range of fresh vegetables based on seasonal availability and company needs. * Negotiate pricing, delivery schedules, and contract terms with vendors and growers. * Maintain relationships with suppliers to ensure consistent quality and timely delivery. * Monitor market trends, weather conditions, and crop forecasts to make informed purchasing decisions. * Coordinate with warehouse and logistics teams to ensure proper handling and storage of vegetables. * Maintain accurate records of purchases, pricing, and supplier performance. * Identify and onboard new suppliers as needed to ensure a diversified and reliable supply chain. Qualifications: * Experience in produce or food purchasing (preferably fresh vegetables). * Strong negotiation and vendor management skills. * Solid understanding of vegetable varieties, seasonality, and quality standards. * Ability to work in a fast-paced, time-sensitive environment. * Proficiency in inventory management systems and Microsoft Excel. * Excellent communication and organizational skills. Job Type: Full-time Application Question(s): Will you be able to reliably commute or relocate to Nasik or Raikotte for this job? Work Location: In person
Job Location : Nasik / Raikotte Job Summary : The Vegetable Purchaser will be responsible for sourcing, negotiating, and coordinating. Key Responsibilities : * Source and procure a wide range of fresh vegetables based on seasonal availability and company needs. * Negotiate pricing, delivery schedules, and contract terms with vendors and growers. * Maintain relationships with suppliers to ensure consistent quality and timely delivery. * Monitor market trends, weather conditions, and crop forecasts to make informed purchasing decisions. * Coordinate with warehouse and logistics teams to ensure proper handling and storage of vegetables. * Maintain accurate records of purchases, pricing, and supplier performance. * Identify and onboard new suppliers as needed to ensure a diversified and reliable supply chain. Qualifications: * Experience in produce or food purchasing (preferably fresh vegetables). * Strong negotiation and vendor management skills. * Solid understanding of vegetable varieties, seasonality, and quality standards. * Ability to work in a fast-paced, time-sensitive environment. * Proficiency in inventory management systems and Microsoft Excel. * Excellent communication and organizational skills. Job Type: Full-time Application Question(s): Will you be able to reliably commute or relocate to Nasik or Raikotte for this job? Work Location: In person
JOB DESCRIPTION Job role: Assistant Sales Manager Job location: Kuwait Industry: Steel manufacturing Job Summary: The Assistant Sales Manager will be responsible for supporting the sales function by developing new business opportunities, managing client relationships, and achieving sales targets for steel products. The role involves coordinating with production, logistics, and finance teams to ensure timely order fulfillment and customer satisfaction, while expanding the company’s market presence in the steel industry. Key Responsibilities: Assist the Sales Manager in achieving monthly and annual sales targets Identify and develop new B2B customers, distributors, and institutional buyers in domestic and export markets. Build and maintain strong relationships with existing clients through regular follow-ups and excellent customer service. Prepare and present sales proposals, quotations, and tender documents. Conduct market research to identify demand trends, competitor activities, and pricing strategies. Coordinate with the production, logistics, and dispatch teams to ensure timely order execution and delivery. Monitor outstanding payments, assist in collections, and ensure adherence to credit policies. Maintain accurate sales records, prepare daily/weekly sales reports, and share MIS with the management team. Support the Sales Manager in strategic planning, pricing decisions, and expansion of market share. Qualifications & Skills: Any degree. 1-3 years of experience in sales within the steel / manufacturing / heavy industries . Strong knowledge of steel products and their applications in construction, infrastructure, and industrial sectors. Proven track record of meeting sales targets and managing client accounts. Job Type: Full-time Work Location: In person
JOB LOCATION : KUWAIT Male Candidates preferred. Bachelor’s degree in Supply Chain Management, Business Administration, or a related field. 2-3 years of experience in procurement, with at least 2 years in the metal industry required . Strong negotiation and communication skills. Proficiency in procurement software . Excellent analytical and problem-solving abilities. Job Type: Full-time Work Location: In person
Job Description: Last Mile Coordinator Reports To: Last Mile Head Role Summary The Last Mile Coordinator supports the Last Mile Head by managing daily rider allocation, real-time delivery tracking, and exception handling in a fast-paced quick commerce environment. This role ensures smooth last-mile operations, timely order fulfilment, and high customer satisfaction through effective coordination and quick decision-making. The Last Mile Coordinator monitors delivery app data and escalates issues promptly to maintain operational efficiency. Key Responsibilities ● Order Allocation Monitoring : Auto Assign orders to riders efficiently to ensure timely deliveries and optimal workload distribution. ● Real-Time Tracking: Monitor rider performance and delivery progress live using delivery app data. ● Exception Handling: Address and resolve delivery exceptions (e.g., delays, wrong addresses) within a turnaround time (TAT) of ≤ 10 minutes. ● Shift Planning: Manage rider shift schedules to ensure ≥ 95% attendance and operational continuity. ● Issue Escalation: Escalate customer or operational issues to the Last Mile Head promptly for swift resolution. ● Data Monitoring: Track and analyze delivery app data to identify trends, bottlenecks, and areas for improvement. Key Performance Indicators (KPIs) ● Rider Attendance: Achieve ≥ 95% rider attendance for scheduled shifts. ● Order Allocation Accuracy: Maintain ≥ 99% accuracy in order-to-rider assignments. ● Exception Handling TAT: Resolve delivery exceptions within ≤ 10 minutes. Skills & Competencies ● Strong communication skills to coordinate with riders and cross-functional teams. ● Quick decision-making and problem-solving abilities in high-pressure situations. ● Proficiency in using delivery management apps and basic data analysis tools. ● Detail-oriented with a focus on maintaining accuracy in fast-paced operations. ● Ability to work collaboratively in a dynamic, customer-centric environment. Experience & Education ● Experience: 2–5 years in logistics coordination, last-mile operations, or delivery management, preferably in quick commerce or e-commerce. ● Education: Bachelor’s degree or equivalent in any discipline; relevant certifications in logistics are a plus. Work Environment ● Fast-paced quick commerce setting requiring agility and real-time problem-solving. ● Collaborative role working closely with riders, the Last Mile Head, and operations teams. Job Type: Full-time Work Location: In person
Job Description: Content Coordinator Job Location: Kuwait Reports To: Content Lead Role Summary The Content Coordinator supports catalog operations by creating, uploading, and maintaining high-quality product content for the quick commerce customer app. This role ensures SKU-level accuracy, timely content updates, and alignment with promotional and assortment strategies. The Content Coordinator works closely with the Content Lead and assortment team to deliver error-free, customer-ready product data in a fast-paced environment. Key Responsibilities ● Content Creation & Upload: Upload product images, attributes, descriptions, and other relevant details to the catalog with zero errors. ● SKU Accuracy: Maintain accurate SKU-level data, including pack size, MRP, and product specifications. ● Product Tagging: Tag products with the correct categories and attributes to ensure proper app categorization and searchability. ● New Launches Support: Coordinate with the assortment team to prepare and upload content for new product launches. ● Content Audits: Conduct regular checks to identify and correct errors in product content. ● Promotional Content: Execute content updates for promotions, campaigns, and seasonal offerings as directed by the Content Lead. Key Performance Indicators (KPIs) ● Data Accuracy: Achieve zero errors in SKU data uploads and content management. ● Turnaround Time: Complete daily content uploads and updates within ≤ 24 hours. Skills & Competencies ● Strong attention to detail and commitment to data accuracy. ● Proficiency in basic Excel and data entry tools for catalog management. ● Ability to work efficiently in a fast-paced, deadline-driven environment. ● Basic understanding of e-commerce catalog operations and customer-facing content. ● Effective communication and collaboration skills to work with cross-functional teams. Experience & Education ● Experience: 1–3 years in catalog management, content operations, or data entry, preferably in e-commerce or quick commerce. ● Education: Bachelor’s degree or equivalent in any discipline. Work Environment ● Fast-paced quick commerce setting requiring precision and speed. ● Collaborative role working closely with the Content Lead and assortment team. Job Type: Full-time Work Location: In person
Job Description: Last Mile Coordinator Reports To: Last Mile Head Role Summary The Last Mile Coordinator supports the Last Mile Head by managing daily rider allocation, real-time delivery tracking, and exception handling in a fast-paced quick commerce environment. This role ensures smooth last-mile operations, timely order fulfilment, and high customer satisfaction through effective coordination and quick decision-making. The Last Mile Coordinator monitors delivery app data and escalates issues promptly to maintain operational efficiency. Key Responsibilities ● Order Allocation Monitoring : Auto Assign orders to riders efficiently to ensure timely deliveries and optimal workload distribution. ● Real-Time Tracking: Monitor rider performance and delivery progress live using delivery app data. ● Exception Handling: Address and resolve delivery exceptions (e.g., delays, wrong addresses) within a turnaround time (TAT) of ≤ 10 minutes. ● Shift Planning: Manage rider shift schedules to ensure ≥ 95% attendance and operational continuity. ● Issue Escalation: Escalate customer or operational issues to the Last Mile Head promptly for swift resolution. ● Data Monitoring: Track and analyze delivery app data to identify trends, bottlenecks, and areas for improvement. Key Performance Indicators (KPIs) ● Rider Attendance: Achieve ≥ 95% rider attendance for scheduled shifts. ● Order Allocation Accuracy: Maintain ≥ 99% accuracy in order-to-rider assignments. ● Exception Handling TAT: Resolve delivery exceptions within ≤ 10 minutes. Skills & Competencies ● Strong communication skills to coordinate with riders and cross-functional teams. ● Quick decision-making and problem-solving abilities in high-pressure situations. ● Proficiency in using delivery management apps and basic data analysis tools. ● Detail-oriented with a focus on maintaining accuracy in fast-paced operations. ● Ability to work collaboratively in a dynamic, customer-centric environment. Experience & Education ● Experience: 2–5 years in logistics coordination, last-mile operations, or delivery management, preferably in quick commerce or e-commerce. ● Education: Bachelor’s degree or equivalent in any discipline; relevant certifications in logistics are a plus. Work Environment ● Fast-paced quick commerce setting requiring agility and real-time problem-solving. ● Collaborative role working closely with riders, the Last Mile Head, and operations teams. Job Type: Full-time Work Location: In person
Job Description: Assortment Analyst Job Location: Kuwait Reports To: Assortment Lead Role Summary The Assortment Analyst supports the Assortment Lead by managing data, performing analytics, and executing assortment changes to ensure a customer-centric and efficient product portfolio. This role focuses on tracking SKU performance, maintaining accurate inventory data, and providing actionable insights through dashboards and reports. The Assortment Analyst plays a critical role in optimizing replenishment processes and ensuring alignment with business and competitive goals in a fast-paced quick commerce environment. Key Responsibilities ● Performance Tracking: Monitor SKU-level performance metrics, including sales velocity, Out-of-Stock (OOS) percentage, and returns data, to optimize assortment. ● Data Management: Maintain and update assortment master data in ERP/WMS systems with zero errors. ● Replenishment Monitoring: Conduct daily checks on Minimum Base Quantity (MBQ) and replenishment processes to ensure ≥ 99% accuracy. ● Analytics & Reporting: Prepare and publish daily assortment dashboards for leadership, highlighting key metrics and trends. ● Competitor Analysis: Identify gaps in assortment compared to competitors and provide actionable recommendations. ● SKU Rationalization: Analyze and recommend slow-moving or non-moving SKUs for rationalization to improve inventory efficiency. ● New SKU Onboarding: Support the onboarding of new SKUs by coordinating content setup and system integration. ● Returns Analysis: Monitor returns data to identify patterns and recommend assortment adjustments. ● Catalog Coordination: Collaborate with the content team to ensure catalog readiness and alignment with assortment strategy. Key Performance Indicators (KPIs) ● Data Accuracy: Achieve zero errors in assortment master data maintenance. ● Replenishment Accuracy: Ensure daily replenishment accuracy of ≥ 99%. ● Dashboard Delivery: Publish accurate and timely assortment dashboards daily. Skills & Competencies ● Advanced proficiency in Excel, SQL, and PowerBI for data analysis and visualization. ● Exceptional attention to detail and accuracy in data management. ● Strong understanding of FMCG products and quick commerce dynamics. ● Analytical mindset with the ability to translate data into actionable insights. ● Effective communication and collaboration skills to work with cross-functional teams. Experience & Education ● Experience: 2–4 years in merchandising, inventory analytics, or data analysis, preferably in FMCG or e-commerce. ● Education: Bachelor’s degree in Business, Statistics, or a related field preferred. Work Environment ● Fast-paced quick commerce environment requiring agility and precision. ● Close collaboration with the Assortment Lead, content team, and operations teams. Job Type: Full-time Work Location: In person
Job Description: Inventory Lead (Multi-Location Role) Job Summary The Inventory Lead is responsible for overseeing and managing all aspects of inventory operations across multiple locations in India, ensuring alignment with business goals and operational efficiency. This role involves developing and implementing robust inventory control procedures, managing stock levels, minimizing shrinkage, and driving cost control. The Inventory Head will lead a large team, ensure process adherence, and maintain high customer experience metrics while fostering a culture of accountability and continuous improvement. Key Responsibilities Inventory Management & Control ● Ensure accurate product inventory across all locations, including online and physical stores. ● Develop and maintain an efficient inventory tracking system to streamline business operations. ● Monitor all incoming and outgoing stock, deliveries, and goods in transit (GIT) to ensure seamless supply chain operations. ● Conduct daily analyses to forecast potential inventory issues and implement proactive solutions. ● Oversee stock management, including shrinkage control, write-offs, FEFO (First Expired, First Out), and stock variance reconciliation. ● Manage asset inventory and ensure location-wise asset ownership, recording, reconciliation, and periodic verification. ● Plan and execute inventory audits across multiple locations, ensuring compliance and accuracy. ● Perform TO/TI (Transfer Out/Transfer In) reconciliations and maintain strong control over GIT. Process & Compliance ● Develop and implement inventory control procedures and best practices to optimize operations. ● Monitor process adherence and conduct process audits to achieve high audit scores across Pan India locations. ● Ensure compliance with inventory and supply chain regulations, including fraud assessments and reduction strategies. ● Reduce damages, expiries, pilferage, and shrinkage levels across all business functions. ● Oversee the preparation of daily, weekly, and monthly management reports, including MIS reports and inventory audit reconciliations. ● Create presentations for internal management teams and external stakeholders to communicate inventory performance and strategies. Team Leadership & Development ● Lead and manage a large, geographically dispersed team across multiple locations in India. ● Interview, select, and onboard new team members, ensuring alignment with business requirements. ● Train and mentor regional staff on inventory processes, including receipting, restocking, and documentation. ● Conduct regular performance reviews and establish weekly/monthly review mechanisms to drive team productivity and accountability. ● Implement monthly, quarterly, and yearly rewards and recognition programs to motivate the team. ● Foster a culture of process adherence, cost control, and customer-centric operations. Customer Experience & Business Analytics ● Maintain high customer experience metrics, including fill rate, customer complaint resolution, and process audit scores. ● Leverage business analytics to control costs and analyze stock variances across all lines of business. ● Drive data-driven decision-making to optimize inventory operations and reduce inefficiencies. ● Develop and standardize planograms based on business requirements to optimize stock placement and store layouts. Supply Chain & Distribution ● Oversee supply chain operations, including inbound and outbound logistics and inventory management. ● Ensure effective control of distribution centers and 5K inventories. ● Conduct regular stock checks (weekly and monthly) and maintain perpetual inventory for all lines of business. ● Collaborate with the Warehouse Manager to address current stock levels and potential inventory issues. Qualifications & Skills Educational Requirements ● Bachelor’s degree in Engineering or MBA (Master’s in Business Administration). ● MBA with specialization in Supply Chain Management (SCM) from a reputed institute is preferred. Experience ● Minimum of 15+ years of experience in inventory management, distribution, and operational procedures. ● Mandatory experience in grocery retail inventory management. ● Proven track record in managing online and physical store stock, loss prevention, and shrinkage control. ● Experience handling large, multi-location teams at a Pan India level. ● Strong background in supply chain management (inbound, outbound, and inventory operations). Skills & Competencies ● Excellent leadership and team management skills with a focus on driving productivity and accountability. ● Strong analytical skills for cost control, data analysis, and stock variance resolution. ● Exceptional written and verbal communication skills for reporting and stakeholder engagement. ● In-depth understanding of distribution center operations and inventory tracking systems. ● Ability to multitask, work independently, and thrive in a fast-paced environment. ● Proficiency in inventory audits, process adherence, and compliance management. ● Knowledge of planogram development and standardization. ● Experience in fraud assessment, shrinkage control, and damage/expiry reduction strategies. ● Inventory training experience is an asset. Key Performance Indicators (KPIs) ● Achievement of inventory accuracy and fill rate targets. ● Reduction in shrinkage, damages, expiries, and pilferage levels. ● High process audit scores and compliance across all locations. ● Timely and accurate preparation of MIS reports and inventory reconciliations. ● Improved customer experience metrics (e.g., fill rate, reduced complaints). ● Effective team performance and productivity through regular reviews and training. ● Successful implementation of inventory tracking systems and planogram standardization. Work Environment ● This role requires travel across multiple locations to oversee operations and conduct audits. ● The Inventory Lead will work closely with cross-functional teams, including warehouse managers, supply chain teams, and senior leadership. ● The role demands flexibility to manage high-pressure situations and meet tight deadlines. Job Type: Full-time Benefits: Health insurance Work Location: In person
Job Description: Content Lead Job Location: Kuwait Reports To: Quick Commerce Head/COO Role Summary The Content Lead owns the creation, management, and optimization of the product catalog and content for the quick commerce customer app. This role ensures that all SKUs are presented with accurate, visually appealing, and searchable content to enhance user experience and drive sales. The Content Lead will develop a robust content strategy, manage workflows with cross-functional teams, and maintain brand consistency while ensuring catalog accuracy and search relevance in a fast-paced quick commerce environment. Key Responsibilities ● Content Strategy: Define and implement a comprehensive content strategy for the product catalog, aligning with business goals and customer expectations. ● SKU Content Management: Ensure every SKU has accurate descriptions, pack size, MRP, high-quality images, and relevant attributes. ● Workflow Coordination: Collaborate with the assortment team to streamline content creation and update workflows. ● SEO Optimization: Optimize metadata and product attributes to achieve ≥ 95% search success rate and enhance app discoverability. ● Brand Consistency: Maintain consistent brand tone, style, and visual standards across all product displays. ● Photoshoots & Visuals: Supervise photoshoots for new products to ensure high-quality, customer-facing visuals. ● Supplier Coordination: Work with suppliers to obtain missing or incomplete product data and ensure catalog completeness. ● Promotional Content: Manage content for promotions, campaigns, and seasonal offerings to drive customer engagement. ● Team Training: Train and mentor content coordinators to ensure efficient and high-quality content production. ● Catalog Audits: Conduct weekly audits to maintain ≥ 99% content accuracy and 100% catalog completeness (images and attributes). Key Performance Indicators (KPIs) ● Content Accuracy: Achieve ≥ 99% accuracy in product descriptions and attributes. ● Catalog Completeness: Ensure 100% of SKUs have complete images and attributes. ● Search Success Rate: Maintain a search success rate of ≥ 95% for product discoverability. Skills & Competencies ● Exceptional writing, editing, and content creation skills for e-commerce platforms. ● Strong understanding of e-commerce user experience (UX) and customer behavior. ● Proficiency in SEO principles and metadata optimization. ● Excellent project management skills to handle multiple workflows and deadlines. ● Ability to collaborate effectively with cross-functional teams, including assortment, marketing, and suppliers. ● Keen eye for detail and commitment to maintaining brand consistency. Experience & Education ● Experience: 5–7 years in e-commerce content creation, catalog management, or digital marketing, preferably in quick commerce or FMCG. ● Education: Bachelor’s degree in Communications, Marketing, or a related field. Work Environment ● Dynamic, fast-paced quick commerce setting requiring creativity and adaptability. ● Close collaboration with assortment, marketing, and supplier teams. ● May involve occasional travel for photoshoots Job Type: Full-time Work Location: In person
Job Description: Last Mile Head Reports To: COO / Quick Commerce Head Role Summary The Last Mile Head is responsible for owning and optimizing the last-mile delivery strategy for a high-velocity quick commerce operation, ensuring timely, cost-effective, and customer-centric delivery services. This role involves managing rider operations, fleet logistics (in-house and 3PL), and cost optimization while maintaining high service level agreement (SLA) compliance. The Last Mile Head will collaborate with technology teams to enhance rider apps, drive safety and compliance, and lead a high-performing last-mile team to deliver exceptional customer experiences. Key Responsibilities ● Delivery Operations: Build and manage scalable last-mile delivery operations to support quick commerce demands. ● Routing & Allocation: Plan and optimize delivery routing, batching, and rider allocation to maximize efficiency and minimize delivery times. ● Fleet Management: Oversee in-house and third-party logistics (3PL) fleets to ensure operational reliability and scalability. ● Cost Optimization: Drive initiatives to optimize cost per delivery while maintaining quality, aligning with budgetary targets. ● Real-Time Monitoring: Monitor real-time delivery dashboards to track performance, identify bottlenecks, and ensure SLA adherence. ● Customer SLA Compliance: Achieve ≥ 98% on-time delivery to meet customer expectations and maintain high satisfaction. ● Rider Safety & Compliance: Implement safety protocols and ensure regulatory compliance for rider operations. ● Technology Collaboration: Work with tech teams to enhance rider app functionality and improve operational workflows. ● Team Leadership: Hire, train, and mentor the last-mile team to build a high-performing, customer-focused workforce. Key Performance Indicators (KPIs) ● On-Time Delivery: Achieve ≥ 98% on-time delivery across all orders. ● Cost per Delivery: Meet or exceed budgeted cost per delivery targets. ● Rider Utilization: Maintain ≥ 90% rider utilization rate to optimize workforce efficiency. Skills & Competencies ● Deep expertise in route planning, logistics, and last-mile delivery operations. ● Strong people management skills to lead and motivate large, dispersed teams. ● Data-driven mindset with proficiency in analyzing real-time delivery metrics and optimizing performance. ● Excellent collaboration skills to work with technology, operations, and external partners (e.g., 3PL providers). ● Ability to thrive in a fast-paced, high-pressure quick commerce environment. ● Knowledge of safety regulations and compliance standards for delivery operations. Experience & Education ● Experience: 8–12 years in last-mile logistics, preferably in quick commerce, e-commerce, or FMCG sectors. ● Education: Bachelor’s degree in Business, Logistics, Operations, or a related field; MBA or equivalent preferred. Work Environment ● High-energy, fast-paced quick commerce environment requiring agility and quick decision-making. ● Involves coordination with cross-functional teams, including technology, operations, and external logistics partners. ● May require travel to oversee regional operations or meet with 3PL providers. Job Type: Full-time Work Location: In person
Job Description: Zonal Head Job Location : Kuwait Reports To: COO / Quick Commerce Head Role Summary The Zonal Lead is responsible for overseeing the operations of multiple dark stores within a designated region, ensuring seamless execution, profitability, and customer satisfaction in a fast-paced quick commerce environment. This role drives operational excellence, mentors store managers, and ensures adherence to service level agreements (SLAs) while supporting local marketing initiatives and resolving escalations. The Zonal Lead plays a critical role in achieving regional profitability and maintaining high customer experience standards. Key Responsibilities ● Dark Store Oversight: Manage and monitor operations across multiple clusters of dark stores to ensure efficiency and consistency. ● SLA Adherence: Ensure ≥ 98% compliance with operational SLAs, including delivery timelines and order accuracy. ● P&L Accountability: Drive store-level profitability, aligning with regional budgets and financial targets. ● Local Marketing Support: Collaborate with marketing teams to execute region-specific activations and promotional campaigns. ● Team Leadership: Mentor and guide store managers to enhance performance and operational discipline. ● Performance Reviews: Conduct weekly reviews with store managers to monitor KPIs, address gaps, and drive improvements. ● Stock & Accuracy Management: Monitor stock availability and ensure high picking accuracy to minimize errors and delays. ● Escalation Resolution: Address and resolve operational and customer escalations promptly to maintain service quality. Key Performance Indicators (KPIs) ● Zone SLA Compliance: Achieve ≥ 98% adherence to operational SLAs across all dark stores in the region. ● Zone Profitability: Meet or exceed budgeted profitability targets for the region. ● Customer NPS: Maintain a Net Promoter Score (NPS) of ≥ 8/10 for customer satisfaction. Skills & Competencies ● Proven leadership skills in managing multi-site operations and large teams. ● Strong operational control and problem-solving abilities in high-pressure environments. ● Ability to analyze financial and operational data to drive P&L performance. ● Excellent communication and stakeholder management skills to coordinate with marketing, operations, and leadership teams. ● Customer-centric mindset with a focus on maintaining high service standards. Experience & Education ● Experience: 7–10 years in store operations, retail management, or quick commerce, with a focus on multi-site leadership. ● Education: Bachelor’s degree in Business, Operations, or a related field; MBA or equivalent preferred. Work Environment ● Dynamic, fast-paced quick commerce setting requiring agility and hands-on leadership. ● Involves frequent travel within the region to oversee dark store operations and conduct reviews. ● Collaborative role working with store managers, marketing, and senior leadership teams. Job Type: Full-time Work Location: In person
Job Description: Assortment Lead Job Location: Kuwait Reports To: Quick Commerce Head / COO Role Summary The Replenishment Lead is responsible for designing and executing a dynamic assortment strategy for quick commerce across FMCG, Fresh, and Non-FMCG categories. This role ensures SKU relevance, high product availability, and alignment with customer demand to drive sales and enhance customer experience. The Replenishment Lead will collaborate with cross-functional teams to optimize inventory, streamline replenishment processes, and maintain a competitive edge in the quick commerce market. Key Responsibilities ● Assortment Strategy: Develop and implement short-term and long-term assortment strategies aligned with customer demand and business objectives. ● SKU Portfolio Management: Collaborate with suppliers, buyers, and category managers to finalize and optimize the SKU portfolio. ● Replenishment Logic: Implement and monitor Minimum Base Quantity (MBQ) and replenishment logic in the inventory system to ensure seamless stock availability. ● Performance Monitoring: Analyze daily product performance metrics, including sales velocity, returns, and Out-of-Stock (OOS) incidents. ● Competitor Benchmarking: Conduct regular competitor analysis to ensure competitive pricing and assortment relevance. ● Customer Alignment: Align assortment with app categorization and search functionality to enhance customer discoverability. ● Promotional Collaboration: Work with the marketing team to curate promotional assortments that drive sales and engagement. ● New Product Introduction (NPI): Lead the NPI process to introduce high-potential products effectively. ● SKU Rationalization: Identify and eliminate slow-moving or non-moving SKUs to optimize inventory efficiency. ● Planogram Alignment: Ensure assortment aligns with planograms for consistent in-app and physical presentation. Key Performance Indicators (KPIs) ● Assortment Availability: Maintain ≥ 97% availability across all categories. ● Customer App NPS: Achieve ≥ 8/10 for product variety satisfaction. ● Top SKU Contribution: Ensure Top 100 SKUs contribute ≥ 60% of total sales. ● Out-of-Stock (OOS) Rate: Keep OOS % ≤ 2%. Skills & Competencies ● Expertise in category management and assortment planning. ● Strong analytical skills with a data-driven approach to decision-making. ● Exceptional negotiation and vendor management skills. ● Ability to collaborate cross-functionally in a fast-paced environment. ● Proficiency in inventory management systems and tools. ● Customer-centric mindset with a focus on enhancing user experience. Experience & Education ● Experience: 7–10 years in merchandising or category management, preferably in FMCG or e-commerce sectors. ● Education: MBA or equivalent degree from a reputed institute preferred. Work Environment ● Fast-paced quick commerce setting requiring agility and quick decision-making. ● Collaboration with suppliers, buyers, marketing, and operations teams. ● May involve periodic travel for supplier meetings or market research. Job Type: Full-time Work Location: In person
As a Content Coordinator at our company, your role is crucial in supporting catalog operations for the quick commerce customer app. Working closely with the Content Lead and assortment team, you will ensure high-quality product content, accurate SKU data, and timely updates to align with promotional strategies. **Key Responsibilities:** - Upload product images, attributes, descriptions, and other relevant details to the catalog with zero errors. - Maintain accurate SKU-level data including pack size, MRP, and product specifications. - Tag products with correct categories and attributes for proper app categorization and searchability. - Coordinate with the assortment team for new product launches support. - Conduct regular content audits to identify and correct errors. - Execute content updates for promotions, campaigns, and seasonal offerings as directed. **Key Performance Indicators (KPIs):** - Achieve zero errors in SKU data uploads and content management for data accuracy. - Complete daily content uploads and updates within 24 hours for quick turnaround time. **Skills & Competencies:** - Strong attention to detail and commitment to data accuracy. - Proficiency in basic Excel and data entry tools. - Ability to work efficiently in a fast-paced, deadline-driven environment. - Basic understanding of e-commerce catalog operations and customer-facing content. - Effective communication and collaboration skills for working with cross-functional teams. **Experience & Education:** - 13 years experience in catalog management, content operations, or data entry, preferably in e-commerce. - Bachelors degree or equivalent in any discipline. In this fast-paced quick commerce setting, you will collaborate closely with the Content Lead and assortment team. This is a full-time role based in Kuwait, where your precision and speed will be vital to our operations.,